Sorrel Bank Medical Practice, Salford: patient reviews and CQC rating
Sorrel Bank Medical Practice is a GP practice in Salford with 8,175 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in June 2016. It has 4.0 full-time-equivalent qualified GPs, or 2,029 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Sorrel Bank Medical Practice
Its best result against England is the share who said they were treated with care and concern: 94%, above the England figure of 86%. Its weakest is the share who found it easy to contact the practice through its website: 24%, below the England figure of 58%. Of the 11 results in the table, 2 are above England and 2 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 3rd of the 14 practices in Salford with 50 or more responses. 56% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (81%). 116 patients answered the survey (response rate 21%).
| Survey question | Sorrel Bank Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 83% | 79% | 77% |
| Easy to contact by phone | 56% | 63% | 57% |
| Easy to contact via the website | 24% | 61% | 58% |
| Easy to contact via the NHS App | 26% | 58% | 54% |
| Reception team helpful | 81% | 86% | 85% |
| Last contact good | 72% | 76% | 73% |
| Wait for appointment about right | 61% | 71% | 69% |
| Listened to well | 93% | 88% | 87% |
| Treated with care and concern | 94% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 84% of 49 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Sorrel Bank Medical Practice is Good, published in June 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,175 patients were registered at Sorrel Bank Medical Practice in September 2026, down 4.6% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 4.0 full-time-equivalent qualified GPs, there are 2,029 patients per GP, close to the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 2.0 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.2 | 7.0 |
| August 2024 | 3.6 | 6.4 |
| August 2025 | 3.6 | 7.3 |
| August 2026 | 4.0 | 11.8 |
From June 2026 to August 2026 the practice recorded 3,263 appointments a month, or 399 per 1,000 registered patients (England: 510). 80% were face to face (England: 63%). 31% took place on the day they were booked and 15% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.
| Measure | Sorrel Bank Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 399 | 445 | 510 |
| Face to face | 80% | 66% | 63% |
| Same day as booked | 31% | 44% | 45% |
| More than 28 days after booking | 15% | 5% | 5% |
| Did not attend | 10% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (4.4% against 1.9%), peripheral arterial disease (1.2% against 0.6%) and depression (23.0% against 14.3%). It has a lower share for osteoporosis (0.2% against 1.2%), palliative or supportive care needs (0.1% against 0.6%) and dementia (0.5% against 0.8%). The practice's patients live in areas with an average deprivation score of 32.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.3 years for women and 75.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 23.0% | 14.3% |
| High blood pressure | All ages | 13.6% | 15.2% |
| Diabetes | 17+ yrs | 8.3% | 7.9% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Coronary heart disease | All ages | 4.6% | 3.0% |
| COPD | All ages | 4.4% | 1.9% |
| Cancer | All ages | 3.4% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.0% | 4.6% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| Heart failure | All ages | 1.2% | 1.1% |
| Peripheral arterial disease | All ages | 1.2% | 0.6% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.6% | 74.9% |
Sorrel Bank Medical Practice, 23 Bolton Road, Salford, M6 7HL. Phone: 0161 736 1616. Website: www.thesorrelgrouppractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Langworthy Medical Practice | 0.4 km | 79% |
| Care Homes Medical Practice | 0.6 km | 78% |
| Salford Medical Centre 1 | 0.7 km | 79% |
| Pendleton Medical Centre | 0.9 km | 73% |
| Clarendon Surgery | 0.9 km | 80% |
- Clarendon Surgery (80% overall experience good)
- Cornerstone Medical Practice (87% overall experience good)
- Dr Joann Amin (78% overall experience good)
- Dr Venkatachalum Raj (88% overall experience good)
- Langworthy Medical Practice (79% overall experience good)
- Ordsall Health Surgery (82% overall experience good)
- Pendleton Medical Centre (73% overall experience good)
- Salford Medical Centre 1 (79% overall experience good)
- The Heights General Practice (76% overall experience good)
How do patients rate Sorrel Bank Medical Practice?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Sorrel Bank Medical Practice as good, against 77% across England. 56% found it easy to get through by phone.
How many patients are registered at Sorrel Bank Medical Practice?
8,175 patients were registered in September 2026, down 4.6% on a year earlier.
What is Sorrel Bank Medical Practice's CQC rating?
Good overall, published in June 2016.
How many GPs does Sorrel Bank Medical Practice have?
4.0 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,029 patients per GP against 2,171 across England.
Are appointments at Sorrel Bank Medical Practice face to face?
80% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Sorrel Bank Medical Practice's phone number?
0161 736 1616.