Clarendon Surgery, Salford: patient reviews and CQC rating
Clarendon Surgery is a GP practice in Salford with 11,265 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in February 2024. It has 6.5 full-time-equivalent qualified GPs, or 1,729 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Clarendon Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 68%, above the England figure of 57%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 88%, against 93% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 7th of the 14 practices in Salford with 50 or more responses. 68% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (74%). 101 patients answered the survey (response rate 18%).
| Survey question | Clarendon Surgery | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 80% | 79% | 77% |
| Easy to contact by phone | 68% | 63% | 57% |
| Easy to contact via the website | 57% | 61% | 58% |
| Easy to contact via the NHS App | 56% | 58% | 54% |
| Reception team helpful | 88% | 86% | 85% |
| Last contact good | 78% | 76% | 73% |
| Wait for appointment about right | 78% | 71% | 69% |
| Listened to well | 85% | 88% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 88% | 93% | 93% |
| Needs met | 86% | 91% | 90% |
In the Friends and Family Test for July 2026, 78% of 45 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Clarendon Surgery is Good, published in February 2024. All 5 key questions are rated Good. It held the same rating in the report before (November 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,265 patients were registered at Clarendon Surgery in September 2026, up 2.2% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 6.5 full-time-equivalent qualified GPs, there are 1,729 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 2.4 nurses and 3.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.8 | 5.9 |
| August 2024 | 5.3 | 6.2 |
| August 2025 | 5.5 | 6.6 |
| August 2026 | 6.5 | 7.4 |
From June 2026 to August 2026 the practice recorded 8,757 appointments a month, or 777 per 1,000 registered patients (England: 510). 20% were face to face (England: 63%). 66% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
35% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Clarendon Surgery | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 777 | 445 | 510 |
| Face to face | 20% | 66% | 63% |
| Same day as booked | 66% | 44% | 45% |
| More than 28 days after booking | 1% | 5% | 5% |
| Did not attend | 5% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.6% against 1.9%), serious mental illness (1.8% against 1.0%) and peripheral arterial disease (0.9% against 0.6%). It has a lower share for dementia (0.4% against 0.8%), chronic kidney disease (2.5% against 4.6%) and palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 37.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 77.7 years for women and 73.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.2% | 14.3% |
| High blood pressure | All ages | 10.7% | 15.2% |
| Diabetes | 17+ yrs | 7.0% | 7.9% |
| Asthma | 6+ yrs | 6.0% | 6.6% |
| COPD | All ages | 3.6% | 1.9% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Cancer | All ages | 2.7% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.5% | 4.6% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Serious mental illness | All ages | 1.8% | 1.0% |
| Atrial fibrillation | All ages | 1.6% | 2.2% |
| Heart failure | All ages | 1.0% | 1.1% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 63.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 61.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 56.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 56.3% | 74.9% |
Clarendon Surgery, Pendleton Gateway, 1 The Broadwalk, Salford, M6 5FX. Phone: 0161 983 0190. Website: www.clarendonsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Pendleton Medical Centre | 0.0 km | 73% |
| Care Homes Medical Practice | 0.3 km | 78% |
| Salford Medical Centre 1 | 0.7 km | 79% |
| Langworthy Medical Practice | 0.7 km | 79% |
| Sorrel Bank Medical Practice | 0.9 km | 83% |
- Cornerstone Medical Practice (87% overall experience good)
- Dr Joann Amin (78% overall experience good)
- Dr Venkatachalum Raj (88% overall experience good)
- Langworthy Medical Practice (79% overall experience good)
- Ordsall Health Surgery (82% overall experience good)
- Pendleton Medical Centre (73% overall experience good)
- Salford Medical Centre 1 (79% overall experience good)
- Sorrel Bank Medical Practice (83% overall experience good)
- The Heights General Practice (76% overall experience good)
How do patients rate Clarendon Surgery?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Clarendon Surgery as good, against 77% across England. 68% found it easy to get through by phone.
How many patients are registered at Clarendon Surgery?
11,265 patients were registered in September 2026, up 2.2% on a year earlier.
What is Clarendon Surgery's CQC rating?
Good overall, published in February 2024.
How many GPs does Clarendon Surgery have?
6.5 full-time-equivalent qualified GPs (13 qualified GPs by headcount), which is 1,729 patients per GP against 2,171 across England.
Are appointments at Clarendon Surgery face to face?
20% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Clarendon Surgery's phone number?
0161 983 0190.