The Streatham Hill Group Practice, London: patient reviews and CQC rating
The Streatham Hill Group Practice is a GP practice in London with 7,019 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77% (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 3.3 full-time-equivalent qualified GPs, or 2,140 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Streatham Hill Group Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 81%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 56%, against 58% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 140th of the 648 practices in London with 50 or more responses. 81% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (83%). 124 patients answered the survey (response rate 14%).
| Survey question | The Streatham Hill Group Practice | South East London | England |
|---|---|---|---|
| Overall experience good | 86% | 76% | 77% |
| Easy to contact by phone | 81% | 57% | 57% |
| Easy to contact via the website | 56% | 58% | 58% |
| Easy to contact via the NHS App | 72% | 55% | 54% |
| Reception team helpful | 89% | 85% | 85% |
| Last contact good | 89% | 73% | 73% |
| Wait for appointment about right | 86% | 65% | 69% |
| Listened to well | 94% | 85% | 87% |
| Treated with care and concern | 89% | 84% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 96% | 89% | 90% |
In the Friends and Family Test for July 2026, 96% of 163 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Streatham Hill Group Practice is Good, published in August 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,019 patients were registered at The Streatham Hill Group Practice in September 2026, down 7.4% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 3.3 full-time-equivalent qualified GPs, there are 2,140 patients per GP, close to the England figure of 2,171 and South East London's 2,350. The practice also has 1.0 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.6 | 3.7 |
| August 2024 | 3.3 | 4.3 |
| August 2025 | 3.3 | 4.3 |
| August 2026 | 3.3 | 4.1 |
From June 2026 to August 2026 the practice recorded 2,741 appointments a month, or 391 per 1,000 registered patients (England: 510). 47% were face to face (England: 63%). 58% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
65% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | The Streatham Hill Group Practice | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 391 | 399 | 510 |
| Face to face | 47% | 54% | 63% |
| Same day as booked | 58% | 45% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 8% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.5% against 1.0%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), osteoporosis (0.5% against 1.2%) and stroke or TIA (0.8% against 1.9%). The practice's patients live in areas with an average deprivation score of 21.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.4 years for women and 79.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.0% | 15.2% |
| Depression | 18+ yrs | 11.8% | 14.3% |
| Diabetes | 17+ yrs | 7.5% | 7.9% |
| Asthma | 6+ yrs | 4.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.2% | 4.6% |
| Cancer | All ages | 2.8% | 3.8% |
| Coronary heart disease | All ages | 2.0% | 3.0% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| COPD | All ages | 1.1% | 1.9% |
| Stroke and TIA | All ages | 0.8% | 1.9% |
| Heart failure | All ages | 0.7% | 1.1% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Dementia | All ages | 0.4% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 57.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 61.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 58.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.6% | 74.9% |
The Streatham Hill Group Practice, Streatham Hill Group Prac, 6 Leigham Court Road, London, SW16 2PG. Phone: 020 3829 0800. Website: www.streathamhillgrouppractice.nhs.uk/.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Edith Cavell Surgery | 0.4 km | 77% |
| Streatham High Surgery | 0.5 km | 64% |
| The Exchange Surgery | 0.5 km | 94% |
| Prentis Medical Centre | 0.8 km | 71% |
| Palace Road Surgery | 0.8 km | 86% |
- Palace Road Surgery (86% overall experience good)
- Streatham Common Practice (76% overall experience good)
- The Exchange Surgery (94% overall experience good)
- The Vale Surgery (60% overall experience good)
- Valley Road Surgery (95% overall experience good)
How do patients rate The Streatham Hill Group Practice?
In the 2026 GP Patient Survey, 86% of patients described their overall experience of The Streatham Hill Group Practice as good, above the England figure of 77%. 81% found it easy to get through by phone.
How many patients are registered at The Streatham Hill Group Practice?
7,019 patients were registered in September 2026, down 7.4% on a year earlier.
What is The Streatham Hill Group Practice's CQC rating?
Good overall, published in August 2016.
How many GPs does The Streatham Hill Group Practice have?
3.3 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,140 patients per GP against 2,171 across England.
Are appointments at The Streatham Hill Group Practice face to face?
47% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Streatham Hill Group Practice's phone number?
020 3829 0800.