Streatham High Surgery, London: patient reviews and CQC rating
Streatham High Surgery is a GP practice in London with 23,070 registered patients (September 2026). In the 2026 GP Patient Survey, 64% of its patients described their overall experience as good, below the England figure of 77% (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in April 2020. It has 7.2 full-time-equivalent qualified GPs, or 3,206 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Streatham High Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 58%, against 58% across England. Its weakest is the share who said the healthcare professional was good at listening to them: 72%, below the England figure of 87%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 566th of the 648 practices in London with 50 or more responses. 48% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (69%). 102 patients answered the survey (response rate 10%).
| Survey question | Streatham High Surgery | South East London | England |
|---|---|---|---|
| Overall experience good | 64% | 76% | 77% |
| Easy to contact by phone | 48% | 57% | 57% |
| Easy to contact via the website | 58% | 58% | 58% |
| Easy to contact via the NHS App | 48% | 55% | 54% |
| Reception team helpful | 81% | 85% | 85% |
| Last contact good | 57% | 73% | 73% |
| Wait for appointment about right | 60% | 65% | 69% |
| Listened to well | 72% | 85% | 87% |
| Treated with care and concern | 73% | 84% | 86% |
| Confidence and trust in the clinician | 88% | 92% | 93% |
| Needs met | 84% | 89% | 90% |
In the Friends and Family Test for July 2026, 84% of 196 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Streatham High Surgery is Good, published in April 2020. One key question is rated differently: Well-led Outstanding. Its previous overall rating was Outstanding (April 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
23,070 patients were registered at Streatham High Surgery in September 2026, down 5.6% on a year earlier (England: down 1.1%).
5% of its patients are aged 65 or over, against 19% across England. With 7.2 full-time-equivalent qualified GPs, there are 3,206 patients per GP, more than the England figure of 2,171 and South East London's 2,350. The practice also has 3.6 nurses and 4.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.9 | 11.1 |
| August 2024 | 6.6 | 8.7 |
| August 2025 | 7.3 | 10.9 |
| August 2026 | 7.2 | 11.9 |
From June 2026 to August 2026 the practice recorded 12,303 appointments a month, or 533 per 1,000 registered patients (England: 510). 30% were face to face (England: 63%). 65% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
57% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Streatham High Surgery | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 533 | 399 | 510 |
| Face to face | 30% | 54% | 63% |
| Same day as booked | 65% | 45% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 8% | 7% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.1% against 0.6%), osteoporosis (0.2% against 1.2%) and dementia (0.1% against 0.8%). The practice's patients live in areas with an average deprivation score of 23.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.4 years for women and 78.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 10.9% | 14.3% |
| High blood pressure | All ages | 6.3% | 15.2% |
| Diabetes | 17+ yrs | 4.1% | 7.9% |
| Asthma | 6+ yrs | 4.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 1.8% | 4.6% |
| Cancer | All ages | 1.4% | 3.8% |
| Coronary heart disease | All ages | 0.7% | 3.0% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Stroke and TIA | All ages | 0.5% | 1.9% |
| COPD | All ages | 0.4% | 1.9% |
| Atrial fibrillation | All ages | 0.4% | 2.2% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Heart failure | All ages | 0.3% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.2% | 0.8% |
| Learning disability | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Dementia | All ages | 0.1% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 57.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 51.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 55.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 64.9% | 74.9% |
Streatham High Surgery, 2-8 Gracefield Gardens, London, SW16 2ST. Phone: 020 7062 7860. Website: www.streathamhighsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Exchange Surgery | 0.0 km | 94% |
| Prentis Medical Centre | 0.3 km | 71% |
| The Streatham Hill Group Practice | 0.5 km | 86% |
| Valley Road Surgery | 0.7 km | 95% |
| Edith Cavell Surgery | 1.0 km | 77% |
- Edith Cavell Surgery (77% overall experience good)
How do patients rate Streatham High Surgery?
In the 2026 GP Patient Survey, 64% of patients described their overall experience of Streatham High Surgery as good, below the England figure of 77%. 48% found it easy to get through by phone.
How many patients are registered at Streatham High Surgery?
23,070 patients were registered in September 2026, down 5.6% on a year earlier.
What is Streatham High Surgery's CQC rating?
Good overall, published in April 2020.
How many GPs does Streatham High Surgery have?
7.2 full-time-equivalent qualified GPs (13 qualified GPs by headcount), which is 3,206 patients per GP against 2,171 across England.
Are appointments at Streatham High Surgery face to face?
30% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Streatham High Surgery's phone number?
020 7062 7860.