The Nightingale Practice (E5 8BY), London: patient reviews and CQC rating
The Nightingale Practice is a GP practice in London with 12,072 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, against 77% across England (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in November 2016. It has 9.3 full-time-equivalent qualified GPs, or 1,305 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Nightingale Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 76%, above the England figure of 57%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 90%, against 93% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 148th of the 648 practices in London with 50 or more responses. 76% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (79%). 87 patients answered the survey (response rate 13%).
| Survey question | The Nightingale Practice | North East London | England |
|---|---|---|---|
| Overall experience good | 85% | 71% | 77% |
| Easy to contact by phone | 76% | 55% | 57% |
| Easy to contact via the website | 74% | 53% | 58% |
| Easy to contact via the NHS App | 65% | 50% | 54% |
| Reception team helpful | 86% | 79% | 85% |
| Last contact good | 81% | 67% | 73% |
| Wait for appointment about right | 84% | 62% | 69% |
| Listened to well | 87% | 83% | 87% |
| Treated with care and concern | 85% | 82% | 86% |
| Confidence and trust in the clinician | 90% | 91% | 93% |
| Needs met | 90% | 87% | 90% |
CQC's overall rating for The Nightingale Practice is Good, published in November 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,072 patients were registered at The Nightingale Practice in September 2026, down 3.5% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 9.3 full-time-equivalent qualified GPs, there are 1,305 patients per GP, fewer than the England figure of 2,171 and North East London's 2,551. The practice also has 3.0 nurses and 2.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 9.4 | 11.1 |
| August 2024 | 11.3 | 13.0 |
| August 2025 | 13.4 | 16.3 |
| August 2026 | 9.3 | 11.2 |
From June 2026 to August 2026 the practice recorded 6,245 appointments a month, or 517 per 1,000 registered patients (England: 510). 90% were face to face (England: 63%). 60% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
61% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | The Nightingale Practice | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 517 | 456 | 510 |
| Face to face | 90% | 58% | 63% |
| Same day as booked | 60% | 46% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 7% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.9% against 1.0%), palliative or supportive care needs (1.0% against 0.6%) and depression (18.0% against 14.3%). It has a lower share for osteoporosis (0.2% against 1.2%), atrial fibrillation (0.9% against 2.2%) and COPD (0.9% against 1.9%). The practice's patients live in areas with an average deprivation score of 32.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.6 years for women and 77.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.0% | 14.3% |
| High blood pressure | All ages | 10.4% | 15.2% |
| Diabetes | 17+ yrs | 6.9% | 7.9% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.9% | 4.6% |
| Cancer | All ages | 2.3% | 3.8% |
| Coronary heart disease | All ages | 2.0% | 3.0% |
| Serious mental illness | All ages | 1.9% | 1.0% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Heart failure | All ages | 1.0% | 1.1% |
| Palliative care | All ages | 1.0% | 0.6% |
| COPD | All ages | 0.9% | 1.9% |
| Atrial fibrillation | All ages | 0.9% | 2.2% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Dementia | All ages | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 63.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.2% | 74.9% |
The Nightingale Practice, 10 Kenninghall Road, Clapton, London, E5 8BY. Phone: 020 8985 8388. Website: www.thenightingalepractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Brooke Road Surgery | 0.6 km | 82% |
| Fountayne Road Medical Practice | 0.7 km | 60% |
| Athena Medical Centre | 0.7 km | 91% |
| Somerford Grove Practice | 0.9 km | 89% |
| Lower Clapton General Practice | 0.9 km | 91% |
- Dr Rajiv Goel (77% overall experience good)
- Fountayne Road Medical Practice (60% overall experience good)
- Healy Medical Centre (79% overall experience good)
- The Clapton Surgery (72% overall experience good)
How do patients rate The Nightingale Practice?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of The Nightingale Practice as good, against 77% across England. 76% found it easy to get through by phone.
How many patients are registered at The Nightingale Practice?
12,072 patients were registered in September 2026, down 3.5% on a year earlier.
What is The Nightingale Practice's CQC rating?
Good overall, published in November 2016.
How many GPs does The Nightingale Practice have?
9.3 full-time-equivalent qualified GPs (15 qualified GPs by headcount), which is 1,305 patients per GP against 2,171 across England.
Are appointments at The Nightingale Practice face to face?
90% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Nightingale Practice's phone number?
020 8985 8388.