Fountayne Road Medical Practice, London: patient reviews and CQC rating
Fountayne Road Medical Practice is a GP practice in London with 9,101 registered patients (September 2026). In the 2026 GP Patient Survey, 60% of its patients described their overall experience as good, below the England figure of 77% (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in July 2019. It has 3.1 full-time-equivalent qualified GPs, or 2,955 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Fountayne Road Medical Practice
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 89%, against 93% across England. Its weakest is the share who found it easy to contact the practice through its website: 38%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 8 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 613th of the 648 practices in London with 50 or more responses. 44% found it easy to get through by phone (England: 57%). The overall experience result is 17 points lower than in 2025 (77%). 110 patients answered the survey (response rate 17%).
| Survey question | Fountayne Road Medical Practice | North East London | England |
|---|---|---|---|
| Overall experience good | 60% | 71% | 77% |
| Easy to contact by phone | 44% | 55% | 57% |
| Easy to contact via the website | 38% | 53% | 58% |
| Easy to contact via the NHS App | 36% | 50% | 54% |
| Reception team helpful | 71% | 79% | 85% |
| Last contact good | 54% | 67% | 73% |
| Wait for appointment about right | 57% | 62% | 69% |
| Listened to well | 82% | 83% | 87% |
| Treated with care and concern | 80% | 82% | 86% |
| Confidence and trust in the clinician | 89% | 91% | 93% |
| Needs met | 80% | 87% | 90% |
In the Friends and Family Test for July 2026, 83% of 30 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Fountayne Road Medical Practice is Good, published in July 2019. All 5 key questions are rated Good. It held the same rating in the report before (September 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,101 patients were registered at Fountayne Road Medical Practice in September 2026, down 5.8% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 3.1 full-time-equivalent qualified GPs, there are 2,955 patients per GP, more than the England figure of 2,171 and North East London's 2,551. The practice also has 1.4 nurses and 2.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.6 | 2.6 |
| August 2024 | 3.1 | 3.1 |
| August 2025 | 3.1 | 3.1 |
| August 2026 | 3.1 | 4.1 |
From June 2026 to August 2026 the practice recorded 3,315 appointments a month, or 364 per 1,000 registered patients (England: 510). 65% were face to face (England: 63%). 42% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 11% of booked patients did not attend.
| Measure | Fountayne Road Medical Practice | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 364 | 456 | 510 |
| Face to face | 65% | 58% | 63% |
| Same day as booked | 42% | 46% | 45% |
| More than 28 days after booking | 6% | 2% | 5% |
| Did not attend | 11% | 7% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.1% against 1.2%), atrial fibrillation (1.0% against 2.2%) and stroke or TIA (0.9% against 1.9%). The practice's patients live in areas with an average deprivation score of 37.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.8 years for women and 78.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.3% | 15.2% |
| Depression | 18+ yrs | 10.0% | 14.3% |
| Diabetes | 17+ yrs | 8.7% | 7.9% |
| Asthma | 6+ yrs | 5.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.9% | 4.6% |
| Cancer | All ages | 2.4% | 3.8% |
| Coronary heart disease | All ages | 1.9% | 3.0% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| COPD | All ages | 1.2% | 1.9% |
| Atrial fibrillation | All ages | 1.0% | 2.2% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| Heart failure | All ages | 0.7% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 57.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 60.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 59.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.8% | 74.9% |
Fountayne Road Medical Practice, 1A Fountayne Road, London, N16 7EA. Phone: 020 3928 0778.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Healy Medical Centre | 0.5 km | 79% |
| Spring Hill Practice | 0.5 km | 88% |
| Brooke Road Surgery | 0.6 km | 82% |
| The Nightingale Practice | 0.7 km | 85% |
| Dr Rajiv Goel | 1.0 km | 77% |
- Dr Rajiv Goel (77% overall experience good)
- Healy Medical Centre (79% overall experience good)
- The Clapton Surgery (72% overall experience good)
- The Nightingale Practice (85% overall experience good)
How do patients rate Fountayne Road Medical Practice?
In the 2026 GP Patient Survey, 60% of patients described their overall experience of Fountayne Road Medical Practice as good, below the England figure of 77%. 44% found it easy to get through by phone.
How many patients are registered at Fountayne Road Medical Practice?
9,101 patients were registered in September 2026, down 5.8% on a year earlier.
What is Fountayne Road Medical Practice's CQC rating?
Good overall, published in July 2019.
How many GPs does Fountayne Road Medical Practice have?
3.1 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,955 patients per GP against 2,171 across England.
Are appointments at Fountayne Road Medical Practice face to face?
65% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Fountayne Road Medical Practice's phone number?
020 3928 0778.