Dr Rajiv Goel, London: patient reviews and CQC rating
Dr Rajiv Goel is a GP practice in London with 5,046 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 2.0 full-time-equivalent qualified GPs, or 2,574 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Rajiv Goel
Its best result against England is the share who found it easy to get through to the practice by phone: 67%, against 57% across England. Its weakest is the share who described their overall experience of the practice as good: 77%, against 77% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 374th of the 648 practices in London with 50 or more responses. 67% found it easy to get through by phone (England: 57%). The overall experience result is 10 points lower than in 2025 (87%). 92 patients answered the survey (response rate 12%).
| Survey question | Dr Rajiv Goel | North East London | England |
|---|---|---|---|
| Overall experience good | 77% | 71% | 77% |
| Easy to contact by phone | 67% | 55% | 57% |
| Easy to contact via the website | 64% | 53% | 58% |
| Easy to contact via the NHS App | 57% | 50% | 54% |
| Reception team helpful | 86% | 79% | 85% |
| Last contact good | 73% | 67% | 73% |
| Wait for appointment about right | 75% | 62% | 69% |
| Listened to well | 94% | 83% | 87% |
| Treated with care and concern | 91% | 82% | 86% |
| Confidence and trust in the clinician | 99% | 91% | 93% |
| Needs met | 90% | 87% | 90% |
In the Friends and Family Test for July 2026, 100% of 15 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Rajiv Goel is Good, published in March 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,046 patients were registered at Dr Rajiv Goel in September 2026, down 2.9% on a year earlier (England: down 1.1%).
8% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 2,574 patients per GP, more than the England figure of 2,171 and North East London's 2,551. The practice also has 0.4 nurses and 2.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 2.0 |
| August 2024 | 2.0 | 2.0 |
| August 2025 | 2.0 | 2.0 |
| August 2026 | 2.0 | 2.0 |
From June 2026 to August 2026 the practice recorded 2,238 appointments a month, or 444 per 1,000 registered patients (England: 510). 70% were face to face (England: 63%). 68% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Dr Rajiv Goel | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 444 | 456 | 510 |
| Face to face | 70% | 58% | 63% |
| Same day as booked | 68% | 46% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 5% | 7% | 4% |
Compared with England, the practice has a lower share of patients for peripheral arterial disease (0.1% against 0.6%), COPD (0.5% against 1.9%) and atrial fibrillation (0.7% against 2.2%). The practice's patients live in areas with an average deprivation score of 37.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.2 years for women and 77.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 11.1% | 14.3% |
| High blood pressure | All ages | 10.4% | 15.2% |
| Diabetes | 17+ yrs | 6.5% | 7.9% |
| Asthma | 6+ yrs | 4.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.0% | 4.6% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Cancer | All ages | 2.2% | 3.8% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Palliative care | All ages | 0.8% | 0.6% |
| Atrial fibrillation | All ages | 0.7% | 2.2% |
| Heart failure | All ages | 0.7% | 1.1% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| COPD | All ages | 0.5% | 1.9% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Dementia | All ages | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 54.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 55.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.8% | 74.9% |
Dr Rajiv Goel, Theydon Road Health Centre, 14 Urban Hive, Theydon Road, London, E5 9BQ. Phone: 020 8806 1928.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Clapton Surgery | 0.0 km | 72% |
| Healy Medical Centre | 0.6 km | 79% |
| Fountayne Road Medical Practice | 1.0 km | 60% |
| The Nightingale Practice | 1.1 km | 85% |
| Athena Medical Centre | 1.2 km | 91% |
- Fountayne Road Medical Practice (60% overall experience good)
- Healy Medical Centre (79% overall experience good)
- The Clapton Surgery (72% overall experience good)
- The Nightingale Practice (85% overall experience good)
How do patients rate Dr Rajiv Goel?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Dr Rajiv Goel as good, against 77% across England. 67% found it easy to get through by phone.
How many patients are registered at Dr Rajiv Goel?
5,046 patients were registered in September 2026, down 2.9% on a year earlier.
What is Dr Rajiv Goel's CQC rating?
Good overall, published in March 2017.
How many GPs does Dr Rajiv Goel have?
2.0 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,574 patients per GP against 2,171 across England.
Are appointments at Dr Rajiv Goel face to face?
70% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Rajiv Goel's phone number?
020 8806 1928.