Hackney Downs PCN: primary care network practices and patient survey
Hackney Downs PCN is a primary care network of 5 GP practices with 36,922 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England. Its practices have 2,150 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Hackney Downs PCN with survey results, the share of patients describing their overall experience as good ranges from 60% at Fountayne Road Medical Practice to 85% at The Nightingale Practice, with a median of 77% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Healy Medical Centre has the highest share finding it easy to get through by phone (79%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Nightingale Practice | 12,072 | 85% | 76% | Good | 1,305 |
| Healy Medical Centre | 5,012 | 79% | 79% | Good | 3,614 |
| Dr Rajiv Goel | 5,046 | 77% | 67% | Good | 2,574 |
| The Clapton Surgery | 5,691 | 72% | 62% | Good | 3,811 |
| Fountayne Road Medical Practice | 9,101 | 60% | 44% | Good | 2,955 |
Results for the network as a whole, from 446 responses, against North East London and England.
| Survey question | Hackney Downs PCN | North East London | England |
|---|---|---|---|
| Overall experience good | 75% | 71% | 77% |
| Easy to contact by phone | 65% | 55% | 57% |
| Easy to contact via the website | 59% | 53% | 58% |
| Easy to contact via the NHS App | 55% | 50% | 54% |
| Reception team helpful | 81% | 79% | 85% |
| Last contact good | 71% | 67% | 73% |
| Wait for appointment about right | 73% | 62% | 69% |
| Listened to well | 86% | 83% | 87% |
| Treated with care and concern | 83% | 82% | 86% |
| Confidence and trust in the clinician | 92% | 91% | 93% |
| Needs met | 87% | 87% | 90% |
There are 2,150 registered patients per full-time-equivalent qualified GP in Hackney Downs PCN, close to England's 2,171 and North East London's 2,551. Practices recorded 490 appointments a month per 1,000 patients (England: 510), 79% of them face to face. 57% of appointments took place on the day they were booked (England: 45%).
10% of registered patients are aged 65 or over (England: 19%). Lists shrank by 4.3% over the year (England: shrank 1.1%).
| Measure | Hackney Downs PCN | North East London | England |
|---|---|---|---|
| Patients per qualified GP | 2,150 | 2,551 | 2,171 |
| Appointments per 1,000 patients a month | 490 | 456 | 510 |
| Face-to-face appointments | 79% | 58% | 63% |
| Same day as booked | 57% | 46% | 45% |
| Did not attend | 7% | 7% | 4% |
| Patients aged 65 or over | 10% | 10% | 19% |
Relative to England, the register furthest above England's rate at practices in Hackney Downs PCN is serious mental illness (1.5% against 1.0%), and the furthest below is osteoporosis (0.2% against 1.2%).
| Condition register | Age group | Hackney Downs PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 12.5% | 14.3% | 3,680 |
| High blood pressure | All ages | 11.4% | 15.2% | 4,401 |
| Diabetes | 17+ yrs | 8.0% | 7.9% | 2,411 |
| Asthma | 6+ yrs | 5.3% | 6.6% | 1,890 |
| Chronic kidney disease | 18+ yrs | 3.3% | 4.6% | 983 |
| Cancer | All ages | 2.2% | 3.8% | 839 |
| Coronary heart disease | All ages | 2.0% | 3.0% | 778 |
| Serious mental illness | All ages | 1.5% | 1.0% | 590 |
| Stroke and TIA | All ages | 1.1% | 1.9% | 415 |
| COPD | All ages | 0.9% | 1.9% | 354 |
| Atrial fibrillation | All ages | 0.9% | 2.2% | 342 |
| Heart failure | All ages | 0.8% | 1.1% | 315 |
| Palliative care | All ages | 0.8% | 0.6% | 306 |
| Learning disability | All ages | 0.6% | 0.6% | 214 |
| Epilepsy | 18+ yrs | 0.5% | 0.8% | 158 |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% | 161 |
| Dementia | All ages | 0.4% | 0.8% | 145 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 133 |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% | 23 |
- Central 1 Islington PCN (5 practices)
- Clissold Park PCN (4 practices)
- Hackney Marshes PCN (5 practices)
- London Fields PCN (6 practices)
- Shoreditch Park PCN (5 practices)
- Springfield Park PCN (3 practices)
- Well Street Common PCN (5 practices)
- Woodberry Wetlands PCN (4 practices)
Which practices are in Hackney Downs PCN?
Dr Rajiv Goel, Fountayne Road Medical Practice, Healy Medical Centre, The Clapton Surgery and The Nightingale Practice.
How do patients rate Hackney Downs PCN?
75% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Hackney Downs PCN cover?
36,922 registered patients across 5 practices in September 2026.
How many patients per GP does Hackney Downs PCN have?
2,150 per full-time-equivalent qualified GP, against 2,171 across England.