Well Street Common PCN: primary care network practices and patient survey
Well Street Common PCN is a primary care network of 5 GP practices with 36,740 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,655 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Well Street Common PCN with survey results, the share of patients describing their overall experience as good ranges from 74% at Trowbridge Surgery to 92% at The Wick Health Centre, with a median of 83% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. The Wick Health Centre has the highest share finding it easy to get through by phone (86%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Wick Health Centre | 8,090 | 92% | 86% | Good | 1,474 |
| The Greenhouse Practice | 812 | 90% | 83% | Outstanding | 365 |
| Elsdale Street Surgery | 7,256 | 83% | 72% | Good | 1,361 |
| Well Street Surgery | 13,152 | 79% | 61% | Good | 2,154 |
| Trowbridge Surgery | 7,430 | 74% | 54% | Good | 2,437 |
Results for the network as a whole, from 514 responses, against North East London and England.
| Survey question | Well Street Common PCN | North East London | England |
|---|---|---|---|
| Overall experience good | 82% | 71% | 77% |
| Easy to contact by phone | 68% | 55% | 57% |
| Easy to contact via the website | 65% | 53% | 58% |
| Easy to contact via the NHS App | 54% | 50% | 54% |
| Reception team helpful | 86% | 79% | 85% |
| Last contact good | 76% | 67% | 73% |
| Wait for appointment about right | 75% | 62% | 69% |
| Listened to well | 92% | 83% | 87% |
| Treated with care and concern | 91% | 82% | 86% |
| Confidence and trust in the clinician | 94% | 91% | 93% |
| Needs met | 92% | 87% | 90% |
There are 1,655 registered patients per full-time-equivalent qualified GP in Well Street Common PCN, fewer than England's 2,171 and North East London's 2,551. Practices recorded 533 appointments a month per 1,000 patients (England: 510), 67% of them face to face. 50% of appointments took place on the day they were booked (England: 45%).
9% of registered patients are aged 65 or over (England: 19%). Lists shrank by 5.8% over the year (England: shrank 1.1%).
| Measure | Well Street Common PCN | North East London | England |
|---|---|---|---|
| Patients per qualified GP | 1,655 | 2,551 | 2,171 |
| Appointments per 1,000 patients a month | 533 | 456 | 510 |
| Face-to-face appointments | 67% | 58% | 63% |
| Same day as booked | 50% | 46% | 45% |
| Did not attend | 9% | 7% | 4% |
| Patients aged 65 or over | 9% | 10% | 19% |
Relative to England, the register furthest above England's rate at practices in Well Street Common PCN is serious mental illness (2.0% against 1.0%), and the furthest below is osteoporosis (0.2% against 1.2%).
| Condition register | Age group | Well Street Common PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 16.3% | 14.3% | 5,318 |
| High blood pressure | All ages | 9.8% | 15.2% | 3,857 |
| Diabetes | 17+ yrs | 5.9% | 7.9% | 1,956 |
| Asthma | 6+ yrs | 5.2% | 6.6% | 1,948 |
| Chronic kidney disease | 18+ yrs | 2.9% | 4.6% | 946 |
| Cancer | All ages | 2.0% | 3.8% | 768 |
| Serious mental illness | All ages | 2.0% | 1.0% | 767 |
| Coronary heart disease | All ages | 1.6% | 3.0% | 638 |
| COPD | All ages | 1.2% | 1.9% | 486 |
| Stroke and TIA | All ages | 0.9% | 1.9% | 335 |
| Atrial fibrillation | All ages | 0.8% | 2.2% | 311 |
| Heart failure | All ages | 0.8% | 1.1% | 305 |
| Palliative care | All ages | 0.7% | 0.6% | 255 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 205 |
| Learning disability | All ages | 0.5% | 0.6% | 197 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 150 |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% | 121 |
| Dementia | All ages | 0.3% | 0.8% | 102 |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% | 14 |
- Central 1 Islington PCN (5 practices)
- Clissold Park PCN (4 practices)
- Hackney Downs PCN (5 practices)
- Hackney Marshes PCN (5 practices)
- London Fields PCN (6 practices)
- Shoreditch Park PCN (5 practices)
- Springfield Park PCN (3 practices)
- Woodberry Wetlands PCN (4 practices)
Which practices are in Well Street Common PCN?
Elsdale Street Surgery, The Greenhouse Practice, The Wick Health Centre, Trowbridge Surgery and Well Street Surgery.
How do patients rate Well Street Common PCN?
82% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Well Street Common PCN cover?
36,740 registered patients across 5 practices in September 2026.
How many patients per GP does Well Street Common PCN have?
1,655 per full-time-equivalent qualified GP, against 2,171 across England.