Hackney Marshes PCN: primary care network practices and patient survey
Hackney Marshes PCN is a primary care network of 5 GP practices with 41,434 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,781 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Hackney Marshes PCN with survey results, the share of patients describing their overall experience as good ranges from 85% at Latimer Health Centre to 93% at The Lea Surgery, with a median of 91% (England: 77%). 4 are above England and 0 below by more than the survey's margin of error. Latimer Health Centre has the highest share finding it easy to get through by phone (91%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Lea Surgery | 11,362 | 93% | 88% | Good | 3,133 |
| Athena Medical Centre | 4,616 | 91% | 81% | Good | 1,425 |
| Lower Clapton General Practice | 14,754 | 91% | 74% | Good | 1,350 |
| Kingsmead Healthcare | 5,000 | 89% | 85% | Good | 2,315 |
| Latimer Health Centre | 5,702 | 85% | 91% | Good | 1,724 |
Results for the network as a whole, from 470 responses, against North East London and England.
| Survey question | Hackney Marshes PCN | North East London | England |
|---|---|---|---|
| Overall experience good | 90% | 71% | 77% |
| Easy to contact by phone | 82% | 55% | 57% |
| Easy to contact via the website | 65% | 53% | 58% |
| Easy to contact via the NHS App | 66% | 50% | 54% |
| Reception team helpful | 93% | 79% | 85% |
| Last contact good | 84% | 67% | 73% |
| Wait for appointment about right | 86% | 62% | 69% |
| Listened to well | 90% | 83% | 87% |
| Treated with care and concern | 89% | 82% | 86% |
| Confidence and trust in the clinician | 98% | 91% | 93% |
| Needs met | 95% | 87% | 90% |
There are 1,781 registered patients per full-time-equivalent qualified GP in Hackney Marshes PCN, fewer than England's 2,171 and North East London's 2,551. Practices recorded 488 appointments a month per 1,000 patients (England: 510), 82% of them face to face. 51% of appointments took place on the day they were booked (England: 45%).
11% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.7% over the year (England: shrank 1.1%).
| Measure | Hackney Marshes PCN | North East London | England |
|---|---|---|---|
| Patients per qualified GP | 1,781 | 2,551 | 2,171 |
| Appointments per 1,000 patients a month | 488 | 456 | 510 |
| Face-to-face appointments | 82% | 58% | 63% |
| Same day as booked | 51% | 46% | 45% |
| Did not attend | 8% | 7% | 4% |
| Patients aged 65 or over | 11% | 10% | 19% |
Relative to England, the register furthest above England's rate at practices in Hackney Marshes PCN is serious mental illness (1.6% against 1.0%), and the furthest below is osteoporosis (0.2% against 1.2%).
| Condition register | Age group | Hackney Marshes PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 13.5% | 14.3% | 4,711 |
| High blood pressure | All ages | 12.7% | 15.2% | 5,387 |
| Diabetes | 17+ yrs | 8.1% | 7.9% | 2,876 |
| Asthma | 6+ yrs | 5.3% | 6.6% | 2,155 |
| Chronic kidney disease | 18+ yrs | 4.0% | 4.6% | 1,398 |
| Cancer | All ages | 2.5% | 3.8% | 1,042 |
| Coronary heart disease | All ages | 2.1% | 3.0% | 895 |
| Serious mental illness | All ages | 1.6% | 1.0% | 692 |
| Stroke and TIA | All ages | 1.4% | 1.9% | 579 |
| COPD | All ages | 1.3% | 1.9% | 534 |
| Heart failure | All ages | 0.9% | 1.1% | 401 |
| Atrial fibrillation | All ages | 0.9% | 2.2% | 390 |
| Palliative care | All ages | 0.8% | 0.6% | 333 |
| Learning disability | All ages | 0.6% | 0.6% | 242 |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% | 197 |
| Epilepsy | 18+ yrs | 0.5% | 0.8% | 178 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 193 |
| Dementia | All ages | 0.4% | 0.8% | 184 |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% | 20 |
- Central 1 Islington PCN (5 practices)
- Clissold Park PCN (4 practices)
- Hackney Downs PCN (5 practices)
- London Fields PCN (6 practices)
- Shoreditch Park PCN (5 practices)
- Springfield Park PCN (3 practices)
- Well Street Common PCN (5 practices)
- Woodberry Wetlands PCN (4 practices)
Which practices are in Hackney Marshes PCN?
Athena Medical Centre, Kingsmead Healthcare, Latimer Health Centre, Lower Clapton General Practice and The Lea Surgery.
How do patients rate Hackney Marshes PCN?
90% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Hackney Marshes PCN cover?
41,434 registered patients across 5 practices in September 2026.
How many patients per GP does Hackney Marshes PCN have?
1,781 per full-time-equivalent qualified GP, against 2,171 across England.