The Lea Surgery, London: patient reviews and CQC rating
The Lea Surgery is a GP practice in London with 11,362 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in April 2017. It has 3.6 full-time-equivalent qualified GPs, or 3,133 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Lea Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 88%, above the England figure of 57%. Its result closest to England is the share who said the healthcare professional was good at listening to them: 90%, against 87% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 26th of the 648 practices in London with 50 or more responses. 88% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (86%). 111 patients answered the survey (response rate 14%).
| Survey question | The Lea Surgery | North East London | England |
|---|---|---|---|
| Overall experience good | 93% | 71% | 77% |
| Easy to contact by phone | 88% | 55% | 57% |
| Easy to contact via the website | 70% | 53% | 58% |
| Easy to contact via the NHS App | 69% | 50% | 54% |
| Reception team helpful | 94% | 79% | 85% |
| Last contact good | 85% | 67% | 73% |
| Wait for appointment about right | 92% | 62% | 69% |
| Listened to well | 90% | 83% | 87% |
| Treated with care and concern | 89% | 82% | 86% |
| Confidence and trust in the clinician | 97% | 91% | 93% |
| Needs met | 96% | 87% | 90% |
In the Friends and Family Test for July 2026, 100% of 16 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Lea Surgery is Good, published in April 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,362 patients were registered at The Lea Surgery in September 2026, down 1.4% on a year earlier (England: down 1.1%).
8% of its patients are aged 65 or over, against 19% across England. With 3.6 full-time-equivalent qualified GPs, there are 3,133 patients per GP, more than the England figure of 2,171 and North East London's 2,551. The practice also has 2.2 nurses and 2.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.6 | 4.7 |
| August 2024 | 3.6 | 4.7 |
| August 2025 | 3.6 | 4.7 |
| August 2026 | 3.6 | 4.5 |
From June 2026 to August 2026 the practice recorded 5,262 appointments a month, or 463 per 1,000 registered patients (England: 510). 73% were face to face (England: 63%). 40% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
40% were with a GP rather than another member of the practice team. 12% of booked patients did not attend.
| Measure | The Lea Surgery | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 463 | 456 | 510 |
| Face to face | 73% | 58% | 63% |
| Same day as booked | 40% | 46% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 12% | 7% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.1% against 1.2%), atrial fibrillation (0.7% against 2.2%) and dementia (0.3% against 0.8%). The practice's patients live in areas with an average deprivation score of 33.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.7 years for women and 76.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 12.0% | 14.3% |
| High blood pressure | All ages | 10.3% | 15.2% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Asthma | 6+ yrs | 5.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.0% | 4.6% |
| Cancer | All ages | 1.7% | 3.8% |
| Coronary heart disease | All ages | 1.3% | 3.0% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| COPD | All ages | 0.9% | 1.9% |
| Atrial fibrillation | All ages | 0.7% | 2.2% |
| Heart failure | All ages | 0.6% | 1.1% |
| Palliative care | All ages | 0.6% | 0.6% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 60.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 61.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.5% | 74.9% |
The Lea Surgery, Alfred Health Centre, 186 Homerton High Street, London, E9 6AG. Phone: 020 8986 3106. Website: www.leasurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Wick Health Centre | 0.4 km | 92% |
| Latimer Health Centre | 0.5 km | 85% |
| Kingsmead Healthcare | 0.7 km | 89% |
| Elsdale Street Surgery | 0.7 km | 83% |
| Lower Clapton General Practice | 0.9 km | 91% |
- Athena Medical Centre (91% overall experience good)
- Kingsmead Healthcare (89% overall experience good)
- Latimer Health Centre (85% overall experience good)
- Lower Clapton General Practice (91% overall experience good)
How do patients rate The Lea Surgery?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of The Lea Surgery as good, above the England figure of 77%. 88% found it easy to get through by phone.
How many patients are registered at The Lea Surgery?
11,362 patients were registered in September 2026, down 1.4% on a year earlier.
What is The Lea Surgery's CQC rating?
Good overall, published in April 2017.
How many GPs does The Lea Surgery have?
3.6 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 3,133 patients per GP against 2,171 across England.
Are appointments at The Lea Surgery face to face?
73% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Lea Surgery's phone number?
020 8986 3106.