Lower Clapton General Practice, London: patient reviews and CQC rating
Lower Clapton General Practice is a GP practice in London with 14,754 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in April 2017. It has 10.9 full-time-equivalent qualified GPs, or 1,350 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Lower Clapton General Practice
Its best result against England is the share who said the wait for their last appointment was about right: 87%, above the England figure of 69%. Its result closest to England is the share who said they were treated with care and concern: 88%, against 86% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 42nd of the 648 practices in London with 50 or more responses. 74% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (86%). 84 patients answered the survey (response rate 13%).
| Survey question | Lower Clapton General Practice | North East London | England |
|---|---|---|---|
| Overall experience good | 91% | 71% | 77% |
| Easy to contact by phone | 74% | 55% | 57% |
| Easy to contact via the website | 65% | 53% | 58% |
| Easy to contact via the NHS App | 63% | 50% | 54% |
| Reception team helpful | 91% | 79% | 85% |
| Last contact good | 79% | 67% | 73% |
| Wait for appointment about right | 87% | 62% | 69% |
| Listened to well | 90% | 83% | 87% |
| Treated with care and concern | 88% | 82% | 86% |
| Confidence and trust in the clinician | 97% | 91% | 93% |
| Needs met | 94% | 87% | 90% |
CQC's overall rating for Lower Clapton General Practice is Good, published in April 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
14,754 patients were registered at Lower Clapton General Practice in September 2026, down 3.9% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 10.9 full-time-equivalent qualified GPs, there are 1,350 patients per GP, fewer than the England figure of 2,171 and North East London's 2,551. The practice also has 4.3 nurses and 3.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.7 | 11.5 |
| August 2024 | 9.3 | 10.4 |
| August 2025 | 10.2 | 13.4 |
| August 2026 | 10.9 | 13.7 |
From June 2026 to August 2026 the practice recorded 7,978 appointments a month, or 541 per 1,000 registered patients (England: 510). 98% were face to face (England: 63%). 64% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
62% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Lower Clapton General Practice | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 541 | 456 | 510 |
| Face to face | 98% | 58% | 63% |
| Same day as booked | 64% | 46% | 45% |
| More than 28 days after booking | 3% | 2% | 5% |
| Did not attend | 8% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (2.0% against 1.0%) and palliative or supportive care needs (1.0% against 0.6%). It has a lower share for osteoporosis (0.2% against 1.2%), atrial fibrillation (1.2% against 2.2%) and dementia (0.4% against 0.8%). The practice's patients live in areas with an average deprivation score of 31.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.0 years for women and 76.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.7% | 14.3% |
| High blood pressure | All ages | 13.4% | 15.2% |
| Diabetes | 17+ yrs | 7.5% | 7.9% |
| Asthma | 6+ yrs | 6.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.7% | 4.6% |
| Cancer | All ages | 3.2% | 3.8% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Serious mental illness | All ages | 2.0% | 1.0% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| COPD | All ages | 1.4% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Atrial fibrillation | All ages | 1.2% | 2.2% |
| Palliative care | All ages | 1.0% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Dementia | All ages | 0.4% | 0.8% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 59.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 61.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.4% | 74.9% |
Lower Clapton General Practice, 36 Lower Clapton Road, London, E5 0PQ. Phone: 020 8986 7111.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Athena Medical Centre | 0.2 km | 91% |
| Latimer Health Centre | 0.8 km | 85% |
| The Lea Surgery | 0.9 km | 93% |
| The Nightingale Practice | 0.9 km | 85% |
| Elsdale Street Surgery | 1.2 km | 83% |
- Athena Medical Centre (91% overall experience good)
- Kingsmead Healthcare (89% overall experience good)
- Latimer Health Centre (85% overall experience good)
- The Lea Surgery (93% overall experience good)
How do patients rate Lower Clapton General Practice?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of Lower Clapton General Practice as good, above the England figure of 77%. 74% found it easy to get through by phone.
How many patients are registered at Lower Clapton General Practice?
14,754 patients were registered in September 2026, down 3.9% on a year earlier.
What is Lower Clapton General Practice's CQC rating?
Good overall, published in April 2017.
How many GPs does Lower Clapton General Practice have?
10.9 full-time-equivalent qualified GPs (19 qualified GPs by headcount), which is 1,350 patients per GP against 2,171 across England.
Are appointments at Lower Clapton General Practice face to face?
98% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Lower Clapton General Practice's phone number?
020 8986 7111.