Brooke Road Surgery, London: patient reviews and CQC rating

Brooke Road Surgery is a GP practice in London with 4,623 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in January 2017. It has 2.2 full-time-equivalent qualified GPs, or 2,080 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Brooke Road Surgery

Its best result against England is the share who found it easy to get through to the practice by phone: 84%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 50%, against 54% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.

On overall experience it is 228th of the 648 practices in London with 50 or more responses. 84% found it easy to get through by phone (England: 57%). The overall experience result is 7 points lower than in 2025 (89%). 85 patients answered the survey (response rate 10%).

Survey questionBrooke Road SurgeryNorth East LondonEngland
Overall experience good82%71%77%
Easy to contact by phone84%55%57%
Easy to contact via the website67%53%58%
Easy to contact via the NHS App50%50%54%
Reception team helpful95%79%85%
Last contact good88%67%73%
Wait for appointment about right68%62%69%
Listened to well89%83%87%
Treated with care and concern87%82%86%
Confidence and trust in the clinician93%91%93%
Needs met93%87%90%

In the Friends and Family Test for July 2026, 97% of 71 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Brooke Road Surgery is Good, published in January 2017. All 5 key questions are rated Good. It held the same rating in the report before (April 2016).

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood

4,623 patients were registered at Brooke Road Surgery in September 2026, down 3.4% on a year earlier (England: down 1.1%).

6% of its patients are aged 65 or over, against 19% across England. With 2.2 full-time-equivalent qualified GPs, there are 2,080 patients per GP, close to the England figure of 2,171 and North East London's 2,551. The practice also has 0.9 nurses and 0.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20232.22.2
August 20242.02.0
August 20252.02.0
August 20262.22.2

From June 2026 to August 2026 the practice recorded 2,688 appointments a month, or 581 per 1,000 registered patients (England: 510). 29% were face to face (England: 63%). 51% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).

71% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.

MeasureBrooke Road SurgeryNorth East LondonEngland
Appointments per 1,000 patients a month581456510
Face to face29%58%63%
Same day as booked51%46%45%
More than 28 days after booking1%2%5%
Did not attend5%7%4%

Compared with England, the practice has a lower share of patients for atrial fibrillation (0.3% against 2.2%), dementia (0.1% against 0.8%) and stroke or TIA (0.4% against 1.9%). The practice's patients live in areas with an average deprivation score of 27.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.3 years for women and 79.9 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
Depression18+ yrs12.4%14.3%
High blood pressureAll ages7.1%15.2%
Asthma6+ yrs4.9%6.6%
Diabetes17+ yrs4.8%7.9%
Chronic kidney disease18+ yrs1.5%4.6%
Serious mental illnessAll ages1.4%1.0%
Coronary heart diseaseAll ages1.4%3.0%
CancerAll ages1.2%3.8%
Palliative careAll ages0.8%0.6%
COPDAll ages0.7%1.9%
Heart failureAll ages0.5%1.1%
Learning disabilityAll ages0.4%0.6%
Rheumatoid arthritis16+ yrs0.4%0.8%
Stroke and TIAAll ages0.4%1.9%
Atrial fibrillationAll ages0.3%2.2%
Osteoporosis50+ yrs0.3%1.2%
Epilepsy18+ yrs0.2%0.8%
DementiaAll ages0.1%0.8%
Peripheral arterial diseaseAll ages0.1%0.6%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2552.5%72.9%
Breast cancer screening (women aged 53 to 70)2024/2556.8%72.2%
Cervical screening (women aged 25 to 49)2023/2468.1%67.5%
Cervical screening (women aged 50 to 64)2023/2472.1%74.9%

76% of the practice's patients live in the N16 postcode district, followed by E5 (17%) and E8 (2%). 97% live in Hackney, the council area the practice is in.

Postcode districtRegistered patientsShare
N163,60976%
E580117%
E81172%

Brooke Road Surgery, 40-42 Brooke Road, Stoke Newington, London, N16 7LR. Phone: 020 7254 5652.

Nearby practiceDistanceOverall experience good
Spring Hill Practice0.6 km88%
The Nightingale Practice0.6 km85%
Fountayne Road Medical Practice0.6 km60%
Somerford Grove Practice0.7 km89%
Barton House Group Practice0.9 km81%

How do patients rate Brooke Road Surgery?

In the 2026 GP Patient Survey, 82% of patients described their overall experience of Brooke Road Surgery as good, against 77% across England. 84% found it easy to get through by phone.

How many patients are registered at Brooke Road Surgery?

4,623 patients were registered in September 2026, down 3.4% on a year earlier.

What is Brooke Road Surgery's CQC rating?

Good overall, published in January 2017.

How many GPs does Brooke Road Surgery have?

2.2 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,080 patients per GP against 2,171 across England.

Are appointments at Brooke Road Surgery face to face?

29% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Brooke Road Surgery's phone number?

020 7254 5652.

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<a href="https://localgps.co.uk/london/brooke-road-surgery">https://localgps.co.uk/london/brooke-road-surgery</a>