Spring Hill Practice, London: patient reviews and CQC rating
Spring Hill Practice is a GP practice in London with 17,119 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in April 2019. It has 9.6 full-time-equivalent qualified GPs, or 1,789 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Spring Hill Practice
Its best result against England is the share who found it easy to contact the practice through its website: 79%, above the England figure of 58%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 94%, against 93% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 94th of the 648 practices in London with 50 or more responses. 78% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (82%). 104 patients answered the survey (response rate 11%).
| Survey question | Spring Hill Practice | North East London | England |
|---|---|---|---|
| Overall experience good | 88% | 71% | 77% |
| Easy to contact by phone | 78% | 55% | 57% |
| Easy to contact via the website | 79% | 53% | 58% |
| Easy to contact via the NHS App | 66% | 50% | 54% |
| Reception team helpful | 93% | 79% | 85% |
| Last contact good | 89% | 67% | 73% |
| Wait for appointment about right | 75% | 62% | 69% |
| Listened to well | 93% | 83% | 87% |
| Treated with care and concern | 95% | 82% | 86% |
| Confidence and trust in the clinician | 94% | 91% | 93% |
| Needs met | 93% | 87% | 90% |
CQC's overall rating for Spring Hill Practice is Good, published in April 2019. One key question is rated differently: Well-led Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
17,119 patients were registered at Spring Hill Practice in September 2026, down 2.3% on a year earlier (England: down 1.1%).
6% of its patients are aged 65 or over, against 19% across England. With 9.6 full-time-equivalent qualified GPs, there are 1,789 patients per GP, fewer than the England figure of 2,171 and North East London's 2,551. The practice also has 2.3 nurses and 4.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.6 | 6.2 |
| August 2024 | 6.6 | 7.6 |
| August 2025 | 9.4 | 11.0 |
| August 2026 | 9.6 | 11.5 |
From June 2026 to August 2026 the practice recorded 12,930 appointments a month, or 755 per 1,000 registered patients (England: 510). 68% were face to face (England: 63%). 63% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
61% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Spring Hill Practice | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 755 | 456 | 510 |
| Face to face | 68% | 58% | 63% |
| Same day as booked | 63% | 46% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 5% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.4% against 1.0%). It has a lower share for osteoporosis (0.2% against 1.2%), atrial fibrillation (0.6% against 2.2%) and dementia (0.3% against 0.8%). The practice's patients live in areas with an average deprivation score of 41.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.8 years for women and 77.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.3% | 14.3% |
| High blood pressure | All ages | 8.1% | 15.2% |
| Diabetes | 17+ yrs | 6.1% | 7.9% |
| Asthma | 6+ yrs | 4.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.3% | 4.6% |
| Coronary heart disease | All ages | 1.8% | 3.0% |
| Cancer | All ages | 1.7% | 3.8% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Stroke and TIA | All ages | 0.8% | 1.9% |
| Heart failure | All ages | 0.7% | 1.1% |
| COPD | All ages | 0.7% | 1.9% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Palliative care | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 52.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 51.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.2% | 74.9% |
Spring Hill Practice, Belfast Road, London, N16 6UH. Phone: 020 8806 6993.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Fountayne Road Medical Practice | 0.5 km | 60% |
| Brooke Road Surgery | 0.6 km | 82% |
| Healy Medical Centre | 0.8 km | 79% |
| Stamford Hill Group Practice | 0.9 km | 70% |
| Barton House Group Practice | 1.0 km | 81% |
- Stamford Hill Group Practice (70% overall experience good)
- The Surgery - Cranwich Road (49% overall experience good)
How do patients rate Spring Hill Practice?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Spring Hill Practice as good, above the England figure of 77%. 78% found it easy to get through by phone.
How many patients are registered at Spring Hill Practice?
17,119 patients were registered in September 2026, down 2.3% on a year earlier.
What is Spring Hill Practice's CQC rating?
Good overall, published in April 2019.
How many GPs does Spring Hill Practice have?
9.6 full-time-equivalent qualified GPs (17 qualified GPs by headcount), which is 1,789 patients per GP against 2,171 across England.
Are appointments at Spring Hill Practice face to face?
68% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Spring Hill Practice's phone number?
020 8806 6993.