Ravenscroft Medical Centre, London: patient reviews and CQC rating
Ravenscroft Medical Centre is a GP practice in London with 5,100 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in May 2022. It has 2.3 full-time-equivalent qualified GPs, or 2,211 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Ravenscroft Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 78%, above the England figure of 57%. Its weakest is the share who found the reception and administrative team helpful: 79%, against 85% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 72nd of the 648 practices in London with 50 or more responses. 78% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (81%). 101 patients answered the survey (response rate 16%).
| Survey question | Ravenscroft Medical Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 89% | 75% | 77% |
| Easy to contact by phone | 78% | 62% | 57% |
| Easy to contact via the website | 67% | 57% | 58% |
| Easy to contact via the NHS App | 61% | 54% | 54% |
| Reception team helpful | 79% | 83% | 85% |
| Last contact good | 84% | 73% | 73% |
| Wait for appointment about right | 83% | 68% | 69% |
| Listened to well | 92% | 86% | 87% |
| Treated with care and concern | 95% | 84% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 96% | 89% | 90% |
In the Friends and Family Test for July 2026, 90% of 92 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Ravenscroft Medical Centre is Good, published in May 2022. One key question is rated differently: Effective Requires Improvement.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
5,100 patients were registered at Ravenscroft Medical Centre in September 2026, down 11.3% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 2.3 full-time-equivalent qualified GPs, there are 2,211 patients per GP, close to the England figure of 2,171 and West and North London's 2,497. The practice also has 0.9 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.2 | 3.3 |
| August 2024 | 3.3 | 4.4 |
| August 2025 | 3.3 | 4.4 |
| August 2026 | 2.3 | 3.4 |
From June 2026 to August 2026 the practice recorded 2,157 appointments a month, or 423 per 1,000 registered patients (England: 510). 74% were face to face (England: 63%). 40% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
55% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Ravenscroft Medical Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 423 | 469 | 510 |
| Face to face | 74% | 60% | 63% |
| Same day as booked | 40% | 48% | 45% |
| More than 28 days after booking | 3% | 2% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.1% against 0.6%), atrial fibrillation (0.8% against 2.2%) and COPD (0.8% against 1.9%). The practice's patients live in areas with an average deprivation score of 22.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.7 years for women and 81.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 10.6% | 14.3% |
| High blood pressure | All ages | 9.7% | 15.2% |
| Diabetes | 17+ yrs | 5.4% | 7.9% |
| Cancer | All ages | 3.2% | 3.8% |
| Asthma | 6+ yrs | 3.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.4% | 4.6% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% |
| Atrial fibrillation | All ages | 0.8% | 2.2% |
| COPD | All ages | 0.8% | 1.9% |
| Dementia | All ages | 0.5% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Learning disability | All ages | 0.3% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 65.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 63.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 52.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 62.9% | 74.9% |
Ravenscroft Medical Centre, 166-168 Golders Green Road, London, NW11 8BB. Phone: 020 8455 2477. Website: www.ravenscroftmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Practice @ 188 | 0.2 km | 78% |
| JS Adler & F Rosenberg- The Surgery | 0.5 km | 92% |
| PHGH Doctors | 0.7 km | 80% |
| Temple Fortune Health Centre | 0.7 km | 69% |
| Hodford Road Surgery | 0.7 km | 83% |
- Dr Azim and Partners (62% overall experience good)
- Greenfield Medical Centre (74% overall experience good)
- Pennine Drive Practice (61% overall experience good)
- St George's Medical Centre (70% overall experience good)
- The Phoenix Practice (63% overall experience good)
How do patients rate Ravenscroft Medical Centre?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of Ravenscroft Medical Centre as good, above the England figure of 77%. 78% found it easy to get through by phone.
How many patients are registered at Ravenscroft Medical Centre?
5,100 patients were registered in September 2026, down 11.3% on a year earlier.
What is Ravenscroft Medical Centre's CQC rating?
Good overall, published in May 2022.
How many GPs does Ravenscroft Medical Centre have?
2.3 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,211 patients per GP against 2,171 across England.
Are appointments at Ravenscroft Medical Centre face to face?
74% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ravenscroft Medical Centre's phone number?
020 8455 2477.