The Practice @ 188, London: patient reviews and CQC rating
The Practice @ 188 is a GP practice in London with 10,697 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in January 2019. It has 7.0 full-time-equivalent qualified GPs, or 1,531 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Practice @ 188
Its best result against England is the share who found it easy to contact the practice through its website: 65%, against 58% across England. Its weakest is the share who said the healthcare professional was good at listening to them: 77%, below the England figure of 87%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 351st of the 648 practices in London with 50 or more responses. 60% found it easy to get through by phone (England: 57%). The overall experience result is 17 points higher than in 2025 (61%). 100 patients answered the survey (response rate 12%).
| Survey question | The Practice @ 188 | West and North London | England |
|---|---|---|---|
| Overall experience good | 78% | 75% | 77% |
| Easy to contact by phone | 60% | 62% | 57% |
| Easy to contact via the website | 65% | 57% | 58% |
| Easy to contact via the NHS App | 52% | 54% | 54% |
| Reception team helpful | 79% | 83% | 85% |
| Last contact good | 75% | 73% | 73% |
| Wait for appointment about right | 59% | 68% | 69% |
| Listened to well | 77% | 86% | 87% |
| Treated with care and concern | 76% | 84% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 83% | 89% | 90% |
In the Friends and Family Test for July 2026, 86% of 181 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Practice @ 188 is Good, published in January 2019. All 5 key questions are rated Good. It held the same rating in the report before (December 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,697 patients were registered at The Practice @ 188 in September 2026, up 2.9% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 7.0 full-time-equivalent qualified GPs, there are 1,531 patients per GP, fewer than the England figure of 2,171 and West and North London's 2,497. The practice also has 1.0 nurses and 2.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.1 | 2.1 |
| August 2024 | 5.5 | 5.5 |
| August 2025 | 6.8 | 6.8 |
| August 2026 | 7.0 | 7.0 |
From June 2026 to August 2026 the practice recorded 4,228 appointments a month, or 395 per 1,000 registered patients (England: 510). 66% were face to face (England: 63%). 64% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
76% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | The Practice @ 188 | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 395 | 469 | 510 |
| Face to face | 66% | 60% | 63% |
| Same day as booked | 64% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (2.1% against 0.8%), serious mental illness (1.9% against 1.0%) and palliative or supportive care needs (0.8% against 0.6%). It has a lower share for COPD (0.7% against 1.9%), asthma (2.9% against 6.6%) and chronic kidney disease (2.4% against 4.6%). The practice's patients live in areas with an average deprivation score of 24.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.5 years for women and 81.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 13.0% | 14.3% |
| High blood pressure | All ages | 11.0% | 15.2% |
| Diabetes | 17+ yrs | 6.3% | 7.9% |
| Cancer | All ages | 3.0% | 3.8% |
| Asthma | 6+ yrs | 2.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.4% | 4.6% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Dementia | All ages | 2.1% | 0.8% |
| Serious mental illness | All ages | 1.9% | 1.0% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Heart failure | All ages | 0.9% | 1.1% |
| Palliative care | All ages | 0.8% | 0.6% |
| COPD | All ages | 0.7% | 1.9% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 52.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 54.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 49.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 60.6% | 74.9% |
The Practice @ 188, 188 Golders Green Road, London, NW11 9AY. Phone: 020 3474 6498.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Ravenscroft Medical Centre | 0.2 km | 89% |
| JS Adler & F Rosenberg- The Surgery | 0.6 km | 92% |
| PHGH Doctors | 0.7 km | 80% |
| Temple Fortune Health Centre | 0.7 km | 69% |
| Hodford Road Surgery | 0.9 km | 83% |
- Cricklewood General Practice (84% overall experience good)
- Heathfielde Medical Centre (60% overall experience good)
- Hodford Road Surgery (83% overall experience good)
- JS Adler & F Rosenberg- The Surgery (92% overall experience good)
- PHGH Doctors (80% overall experience good)
- Supreme Medical Centre (72% overall experience good)
- Temple Fortune Health Centre (69% overall experience good)
- The Mountfield Surgery (77% overall experience good)
How do patients rate The Practice @ 188?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of The Practice @ 188 as good, against 77% across England. 60% found it easy to get through by phone.
How many patients are registered at The Practice @ 188?
10,697 patients were registered in September 2026, up 2.9% on a year earlier.
What is The Practice @ 188's CQC rating?
Good overall, published in January 2019.
How many GPs does The Practice @ 188 have?
7.0 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 1,531 patients per GP against 2,171 across England.
Are appointments at The Practice @ 188 face to face?
66% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Practice @ 188's phone number?
020 3474 6498.