JS Adler & F Rosenberg- The Surgery, London: patient reviews and CQC rating
JS Adler & F Rosenberg- The Surgery is a GP practice in London with 7,897 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in July 2016. It has 3.0 full-time-equivalent qualified GPs, or 2,621 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about JS Adler & F Rosenberg- The Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 92%, above the England figure of 57%. Its result closest to England is the share who said the healthcare professional was good at listening to them: 93%, against 87% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 28th of the 648 practices in London with 50 or more responses. 92% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (91%). 92 patients answered the survey (response rate 15%).
| Survey question | JS Adler & F Rosenberg- The Surgery | West and North London | England |
|---|---|---|---|
| Overall experience good | 92% | 75% | 77% |
| Easy to contact by phone | 92% | 62% | 57% |
| Easy to contact via the website | 69% | 57% | 58% |
| Easy to contact via the NHS App | 76% | 54% | 54% |
| Reception team helpful | 92% | 83% | 85% |
| Last contact good | 94% | 73% | 73% |
| Wait for appointment about right | 92% | 68% | 69% |
| Listened to well | 93% | 86% | 87% |
| Treated with care and concern | 94% | 84% | 86% |
| Confidence and trust in the clinician | 99% | 92% | 93% |
| Needs met | 99% | 89% | 90% |
CQC's overall rating for JS Adler & F Rosenberg- The Surgery is Good, published in July 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,897 patients were registered at JS Adler & F Rosenberg- The Surgery in September 2026, up 1.7% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 3.0 full-time-equivalent qualified GPs, there are 2,621 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 0.5 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2024 | 3.0 | 4.1 |
| August 2025 | 3.0 | 4.1 |
| August 2026 | 3.0 | 3.9 |
From June 2026 to August 2026 the practice recorded 7,062 appointments a month, or 894 per 1,000 registered patients (England: 510). 94% were face to face (England: 63%). 63% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
20% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | JS Adler & F Rosenberg- The Surgery | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 894 | 469 | 510 |
| Face to face | 94% | 60% | 63% |
| Same day as booked | 63% | 48% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 2% | 5% | 4% |
Compared with England, the practice has a lower share of patients for COPD (0.1% against 1.9%), peripheral arterial disease (0.1% against 0.6%) and palliative or supportive care needs (0.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 23.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 86.1 years for women and 82.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 8.2% | 14.3% |
| High blood pressure | All ages | 6.7% | 15.2% |
| Diabetes | 17+ yrs | 5.6% | 7.9% |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% |
| Asthma | 6+ yrs | 2.6% | 6.6% |
| Cancer | All ages | 2.4% | 3.8% |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% |
| Coronary heart disease | All ages | 1.6% | 3.0% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Dementia | All ages | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Heart failure | All ages | 0.3% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| COPD | All ages | 0.1% | 1.9% |
| Palliative care | All ages | 0.1% | 0.6% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 59.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 55.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 64.4% | 74.9% |
JS Adler & F Rosenberg- The Surgery, 682 Finchley Road, Golders Green, London, NW11 7NP. Phone: 020 8455 9994.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Ravenscroft Medical Centre | 0.5 km | 89% |
| The Practice @ 188 | 0.6 km | 78% |
| PHGH Doctors | 0.7 km | 80% |
| Temple Fortune Health Centre | 0.7 km | 69% |
| Hodford Road Surgery | 0.7 km | 83% |
- Cricklewood General Practice (84% overall experience good)
- Heathfielde Medical Centre (60% overall experience good)
- Hodford Road Surgery (83% overall experience good)
- PHGH Doctors (80% overall experience good)
- Supreme Medical Centre (72% overall experience good)
- Temple Fortune Health Centre (69% overall experience good)
- The Mountfield Surgery (77% overall experience good)
- The Practice @ 188 (78% overall experience good)
How do patients rate JS Adler & F Rosenberg- The Surgery?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of JS Adler & F Rosenberg- The Surgery as good, above the England figure of 77%. 92% found it easy to get through by phone.
How many patients are registered at JS Adler & F Rosenberg- The Surgery?
7,897 patients were registered in September 2026, up 1.7% on a year earlier.
What is JS Adler & F Rosenberg- The Surgery's CQC rating?
Good overall, published in July 2016.
How many GPs does JS Adler & F Rosenberg- The Surgery have?
3.0 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,621 patients per GP against 2,171 across England.
Are appointments at JS Adler & F Rosenberg- The Surgery face to face?
94% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is JS Adler & F Rosenberg- The Surgery's phone number?
020 8455 9994.