Greenfield Medical Centre, London: patient reviews and CQC rating
Greenfield Medical Centre is a GP practice in London with 6,492 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in September 2018. It has 4.2 full-time-equivalent qualified GPs, or 1,561 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Greenfield Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 63%, against 57% across England. Its weakest is the share who found the reception and administrative team helpful: 75%, below the England figure of 85%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 441st of the 648 practices in London with 50 or more responses. 63% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (65%). 112 patients answered the survey (response rate 21%).
| Survey question | Greenfield Medical Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 74% | 75% | 77% |
| Easy to contact by phone | 63% | 62% | 57% |
| Easy to contact via the website | 58% | 57% | 58% |
| Easy to contact via the NHS App | 54% | 54% | 54% |
| Reception team helpful | 75% | 83% | 85% |
| Last contact good | 70% | 73% | 73% |
| Wait for appointment about right | 67% | 68% | 69% |
| Listened to well | 87% | 86% | 87% |
| Treated with care and concern | 88% | 84% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
In the Friends and Family Test for July 2026, 94% of 66 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Greenfield Medical Centre is Good, published in September 2018. All 5 key questions are rated Good. It held the same rating in the report before (January 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,492 patients were registered at Greenfield Medical Centre in September 2026, down 8.0% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 4.2 full-time-equivalent qualified GPs, there are 1,561 patients per GP, fewer than the England figure of 2,171 and West and North London's 2,497. The practice also has 1.4 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.6 | 3.3 |
| August 2024 | 2.6 | 4.7 |
| August 2025 | 4.8 | 6.7 |
| August 2026 | 4.2 | 6.7 |
From June 2026 to August 2026 the practice recorded 3,605 appointments a month, or 555 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 62% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
77% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Greenfield Medical Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 555 | 469 | 510 |
| Face to face | 71% | 60% | 63% |
| Same day as booked | 62% | 48% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (0.9% against 0.6%). It has a lower share for asthma (4.5% against 6.6%), depression (10.0% against 14.3%) and chronic kidney disease (3.3% against 4.6%). The practice's patients live in areas with an average deprivation score of 27.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.0 years for women and 81.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 11.2% | 15.2% |
| Depression | 18+ yrs | 10.0% | 14.3% |
| Diabetes | 17+ yrs | 6.8% | 7.9% |
| Asthma | 6+ yrs | 4.5% | 6.6% |
| Cancer | All ages | 4.0% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.3% | 4.6% |
| Coronary heart disease | All ages | 2.4% | 3.0% |
| Atrial fibrillation | All ages | 1.6% | 2.2% |
| COPD | All ages | 1.5% | 1.9% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Palliative care | All ages | 0.9% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Heart failure | All ages | 0.8% | 1.1% |
| Dementia | All ages | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 56.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.2% | 74.9% |
Greenfield Medical Centre, 143-145 Cricklewood Lane, London, NW2 1HS. Phone: 020 8450 5454.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Pennine Drive Practice | 0.9 km | 61% |
| Gray’s Inn Medical Group West Hampstead | 0.9 km | 90% |
| Cricklewood General Practice | 1.0 km | 84% |
| Hodford Road Surgery | 1.0 km | 83% |
| Chichele Road Surgery | 1.0 km | 69% |
- Dr Azim and Partners (62% overall experience good)
- Pennine Drive Practice (61% overall experience good)
- Ravenscroft Medical Centre (89% overall experience good)
- St George's Medical Centre (70% overall experience good)
- The Phoenix Practice (63% overall experience good)
How do patients rate Greenfield Medical Centre?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Greenfield Medical Centre as good, against 77% across England. 63% found it easy to get through by phone.
How many patients are registered at Greenfield Medical Centre?
6,492 patients were registered in September 2026, down 8.0% on a year earlier.
What is Greenfield Medical Centre's CQC rating?
Good overall, published in September 2018.
How many GPs does Greenfield Medical Centre have?
4.2 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,561 patients per GP against 2,171 across England.
Are appointments at Greenfield Medical Centre face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Greenfield Medical Centre's phone number?
020 8450 5454.