Putneymead Group Medical Practice, London: patient reviews and CQC rating
Putneymead Group Medical Practice is a GP practice in London with 23,213 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (South West London: 81%). The Care Quality Commission rates it Good overall, in a report published in April 2017. It has 13.5 full-time-equivalent qualified GPs, or 1,717 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Putneymead Group Medical Practice
Its best result against England is the share who found it easy to contact the practice through its website: 77%, above the England figure of 58%. Its result closest to England is the share who described their overall experience of the practice as good: 78%, against 77% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 330th of the 648 practices in London with 50 or more responses. 74% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (83%). 96 patients answered the survey (response rate 17%).
| Survey question | Putneymead Group Medical Practice | South West London | England |
|---|---|---|---|
| Overall experience good | 78% | 81% | 77% |
| Easy to contact by phone | 74% | 64% | 57% |
| Easy to contact via the website | 77% | 64% | 58% |
| Easy to contact via the NHS App | 67% | 57% | 54% |
| Reception team helpful | 89% | 87% | 85% |
| Last contact good | 82% | 77% | 73% |
| Wait for appointment about right | 80% | 71% | 69% |
| Listened to well | 96% | 88% | 87% |
| Treated with care and concern | 96% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 95% | 91% | 90% |
In the Friends and Family Test for July 2026, 87% of 47 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Putneymead Group Medical Practice is Good, published in April 2017. One key question is rated differently: Responsive Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
23,213 patients were registered at Putneymead Group Medical Practice in September 2026, down 6.2% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 13.5 full-time-equivalent qualified GPs, there are 1,717 patients per GP, fewer than the England figure of 2,171 and South West London's 2,060. The practice also has 3.2 nurses and 4.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 14.3 | 16.4 |
| August 2024 | 13.3 | 17.5 |
| August 2025 | 13.8 | 17.9 |
| August 2026 | 13.5 | 16.5 |
From June 2026 to August 2026 the practice recorded 8,568 appointments a month, or 369 per 1,000 registered patients (England: 510). 60% were face to face (England: 63%). 41% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Putneymead Group Medical Practice | South West London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 369 | 434 | 510 |
| Face to face | 60% | 58% | 63% |
| Same day as booked | 41% | 46% | 45% |
| More than 28 days after booking | 3% | 3% | 5% |
| Did not attend | 5% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (0.7% against 0.6%). It has a lower share for diabetes (2.9% against 7.9%), COPD (0.8% against 1.9%) and coronary heart disease (1.3% against 3.0%). The practice's patients live in areas with an average deprivation score of 13.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.8 years for women and 80.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 12.3% | 14.3% |
| High blood pressure | All ages | 7.8% | 15.2% |
| Asthma | 6+ yrs | 4.4% | 6.6% |
| Diabetes | 17+ yrs | 2.9% | 7.9% |
| Cancer | All ages | 2.9% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.3% | 4.6% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Coronary heart disease | All ages | 1.3% | 3.0% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| COPD | All ages | 0.8% | 1.9% |
| Palliative care | All ages | 0.7% | 0.6% |
| Heart failure | All ages | 0.5% | 1.1% |
| Dementia | All ages | 0.5% | 0.8% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Learning disability | All ages | 0.3% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 58.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.2% | 74.9% |
Putneymead Group Medical Practice, 266 Upper Richmond Road, Putney, London, SW15 6TQ. Phone: 020 8788 0686. Website: www.putneymead.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Heathbridge Practice | 0.4 km | 91% |
| Chartfield Surgery | 0.7 km | 85% |
| Rhnd | 1.1 km | -9700% |
| Triangle Surgery | 1.6 km | 71% |
| The Surgery - Dr Mangwana and Partners | 1.6 km | 78% |
- Danebury Avenue Surgery (80% overall experience good)
- The Alton Practice (89% overall experience good)
- The Roehampton Surgery (76% overall experience good)
How do patients rate Putneymead Group Medical Practice?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of Putneymead Group Medical Practice as good, against 77% across England. 74% found it easy to get through by phone.
How many patients are registered at Putneymead Group Medical Practice?
23,213 patients were registered in September 2026, down 6.2% on a year earlier.
What is Putneymead Group Medical Practice's CQC rating?
Good overall, published in April 2017.
How many GPs does Putneymead Group Medical Practice have?
13.5 full-time-equivalent qualified GPs (25 qualified GPs by headcount), which is 1,717 patients per GP against 2,171 across England.
Are appointments at Putneymead Group Medical Practice face to face?
60% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Putneymead Group Medical Practice's phone number?
020 8788 0686.