Colindale Medical Centre Lp, London: patient reviews and CQC rating
Colindale Medical Centre Lp is a GP practice in London with 12,570 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in August 2018. It has 2.2 full-time-equivalent qualified GPs, or 5,819 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Colindale Medical Centre Lp
Its best result against England is the share who found it easy to contact the practice using the NHS App: 68%, against 54% across England. Its weakest is the share who said the wait for their last appointment was about right: 53%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 449th of the 648 practices in London with 50 or more responses. 46% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (69%). 86 patients answered the survey (response rate 14%).
| Survey question | Colindale Medical Centre Lp | West and North London | England |
|---|---|---|---|
| Overall experience good | 73% | 75% | 77% |
| Easy to contact by phone | 46% | 62% | 57% |
| Easy to contact via the website | 60% | 57% | 58% |
| Easy to contact via the NHS App | 68% | 54% | 54% |
| Reception team helpful | 87% | 83% | 85% |
| Last contact good | 66% | 73% | 73% |
| Wait for appointment about right | 53% | 68% | 69% |
| Listened to well | 83% | 86% | 87% |
| Treated with care and concern | 75% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
In the Friends and Family Test for July 2026, 92% of 93 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Colindale Medical Centre Lp is Good, published in August 2018. All 5 key questions are rated Good. It held the same rating in the report before (February 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,570 patients were registered at Colindale Medical Centre Lp in September 2026, up 1.5% on a year earlier (England: down 1.1%).
7% of its patients are aged 65 or over, against 19% across England. With 2.2 full-time-equivalent qualified GPs, there are 5,819 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.3 | 3.3 |
| August 2024 | 2.2 | 2.2 |
| August 2025 | 2.2 | 2.2 |
| August 2026 | 2.2 | 2.2 |
From June 2026 to August 2026 the practice recorded 3,136 appointments a month, or 249 per 1,000 registered patients (England: 510). 75% were face to face (England: 63%). 49% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Colindale Medical Centre Lp | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 249 | 469 | 510 |
| Face to face | 75% | 60% | 63% |
| Same day as booked | 49% | 48% | 45% |
| More than 28 days after booking | 4% | 2% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a lower share of patients for COPD (0.4% against 1.9%), dementia (0.2% against 0.8%) and palliative or supportive care needs (0.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 22.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.2 years for women and 80.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 9.6% | 14.3% |
| High blood pressure | All ages | 9.0% | 15.2% |
| Diabetes | 17+ yrs | 5.8% | 7.9% |
| Asthma | 6+ yrs | 2.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.0% | 4.6% |
| Cancer | All ages | 1.5% | 3.8% |
| Coronary heart disease | All ages | 1.4% | 3.0% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Atrial fibrillation | All ages | 0.7% | 2.2% |
| Stroke and TIA | All ages | 0.7% | 1.9% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Learning disability | All ages | 0.5% | 0.6% |
| Heart failure | All ages | 0.5% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| COPD | All ages | 0.4% | 1.9% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| Dementia | All ages | 0.2% | 0.8% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 63.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.4% | 74.9% |
98% of the practice's patients live in the NW9 postcode district. 92% live in Barnet, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| NW9 | 12,171 | 98% |
Colindale Medical Centre Lp, 61 Colindeep Lane, Colindale, London, NW9 6DJ. Phone: 020 8205 6798. Website: www.cmc-nhs.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Wakemans Hill Surgery | 0.6 km | 85% |
| Kingsbury Health and Wellbeing | 1.1 km | 81% |
| Willow Tree Family Doctors | 1.1 km | 69% |
| The Everglade Medical Practice | 1.2 km | 66% |
| Kings Edge Medical Centre | 1.4 km | 88% |
- Hendon Way Surgery (57% overall experience good)
- Jai Medical Centre (68% overall experience good)
- Wakemans Hill Surgery (85% overall experience good)
How do patients rate Colindale Medical Centre Lp?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Colindale Medical Centre Lp as good, against 77% across England. 46% found it easy to get through by phone.
How many patients are registered at Colindale Medical Centre Lp?
12,570 patients were registered in September 2026, up 1.5% on a year earlier.
What is Colindale Medical Centre Lp's CQC rating?
Good overall, published in August 2018.
How many GPs does Colindale Medical Centre Lp have?
2.2 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 5,819 patients per GP against 2,171 across England.
Are appointments at Colindale Medical Centre Lp face to face?
75% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Colindale Medical Centre Lp's phone number?
020 8205 6798.