The Everglade Medical Practice, London: patient reviews and CQC rating
The Everglade Medical Practice is a GP practice in London with 11,061 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Requires Improvement overall, in a report published in February 2023. It has 5.7 full-time-equivalent qualified GPs, or 1,954 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Everglade Medical Practice
Its best result against England is the share who said their needs were met at their last appointment: 95%, against 90% across England. Its weakest is the share who found it easy to get through to the practice by phone: 39%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 552nd of the 648 practices in London with 50 or more responses. 39% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (66%). 87 patients answered the survey (response rate 13%).
| Survey question | The Everglade Medical Practice | West and North London | England |
|---|---|---|---|
| Overall experience good | 66% | 75% | 77% |
| Easy to contact by phone | 39% | 62% | 57% |
| Easy to contact via the website | 59% | 57% | 58% |
| Easy to contact via the NHS App | 57% | 54% | 54% |
| Reception team helpful | 77% | 83% | 85% |
| Last contact good | 63% | 73% | 73% |
| Wait for appointment about right | 58% | 68% | 69% |
| Listened to well | 77% | 86% | 87% |
| Treated with care and concern | 78% | 84% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 95% | 89% | 90% |
In the Friends and Family Test for July 2026, 94% of 180 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Everglade Medical Practice is Requires Improvement, published in February 2023. One key question is rated differently: Caring Good. Its previous overall rating was Good (July 2017).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Requires Improvement |
11,061 patients were registered at The Everglade Medical Practice in September 2026, up 0.7% on a year earlier (England: down 1.1%).
8% of its patients are aged 65 or over, against 19% across England. With 5.7 full-time-equivalent qualified GPs, there are 1,954 patients per GP, close to the England figure of 2,171 and West and North London's 2,497. The practice also has 1.5 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.7 | 6.4 |
| August 2024 | 5.7 | 7.4 |
| August 2025 | 5.7 | 7.6 |
| August 2026 | 5.7 | 7.8 |
From June 2026 to August 2026 the practice recorded 4,567 appointments a month, or 413 per 1,000 registered patients (England: 510). 62% were face to face (England: 63%). 52% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | The Everglade Medical Practice | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 413 | 469 | 510 |
| Face to face | 62% | 60% | 63% |
| Same day as booked | 52% | 48% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 8% | 5% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.1% against 0.6%), dementia (0.1% against 0.8%) and atrial fibrillation (0.6% against 2.2%). The practice's patients live in areas with an average deprivation score of 27.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.5 years for women and 79.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 13.4% | 14.3% |
| High blood pressure | All ages | 9.4% | 15.2% |
| Diabetes | 17+ yrs | 7.6% | 7.9% |
| Asthma | 6+ yrs | 4.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.4% | 4.6% |
| Cancer | All ages | 2.0% | 3.8% |
| Coronary heart disease | All ages | 1.6% | 3.0% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| COPD | All ages | 1.2% | 1.9% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| Learning disability | All ages | 0.7% | 0.6% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Dementia | All ages | 0.1% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 57.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 55.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 65.9% | 74.9% |
The Everglade Medical Practice, Grahame Park Health Centre, The Concourse, London, NW9 5XT. Phone: 020 8432 8641.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Parkview Surgery Edgware | 1.1 km | 73% |
| Colindale Medical Centre Lp | 1.2 km | 73% |
| Watling Medical Centre | 1.2 km | 78% |
| Millway Medical Practice | 1.5 km | 91% |
| St George's Medical Centre | 1.6 km | 70% |
- Medical Centre (81% overall experience good)
- Parkview Surgery Edgware (73% overall experience good)
- Watling Medical Centre (78% overall experience good)
How do patients rate The Everglade Medical Practice?
In the 2026 GP Patient Survey, 66% of patients described their overall experience of The Everglade Medical Practice as good, below the England figure of 77%. 39% found it easy to get through by phone.
How many patients are registered at The Everglade Medical Practice?
11,061 patients were registered in September 2026, up 0.7% on a year earlier.
What is The Everglade Medical Practice's CQC rating?
Requires Improvement overall, published in February 2023.
How many GPs does The Everglade Medical Practice have?
5.7 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,954 patients per GP against 2,171 across England.
Are appointments at The Everglade Medical Practice face to face?
62% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Everglade Medical Practice's phone number?
020 8432 8641.