Wakemans Hill Surgery, London: patient reviews and CQC rating
Wakemans Hill Surgery is a GP practice in London with 4,321 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in April 2017. It has 1.6 full-time-equivalent qualified GPs, or 2,656 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Wakemans Hill Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 72%, above the England figure of 54%. Its weakest is the share who found the reception and administrative team helpful: 84%, against 85% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 164th of the 648 practices in London with 50 or more responses. 69% found it easy to get through by phone (England: 57%). The overall experience result is 14 points higher than in 2025 (71%). 90 patients answered the survey (response rate 12%).
| Survey question | Wakemans Hill Surgery | West and North London | England |
|---|---|---|---|
| Overall experience good | 85% | 75% | 77% |
| Easy to contact by phone | 69% | 62% | 57% |
| Easy to contact via the website | 66% | 57% | 58% |
| Easy to contact via the NHS App | 72% | 54% | 54% |
| Reception team helpful | 84% | 83% | 85% |
| Last contact good | 85% | 73% | 73% |
| Wait for appointment about right | 73% | 68% | 69% |
| Listened to well | 94% | 86% | 87% |
| Treated with care and concern | 92% | 84% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 94% | 89% | 90% |
In the Friends and Family Test for July 2026, 94% of 149 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Wakemans Hill Surgery is Good, published in April 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,321 patients were registered at Wakemans Hill Surgery in September 2026, down 9.1% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 1.6 full-time-equivalent qualified GPs, there are 2,656 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 0.6 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.1 | 1.1 |
| August 2024 | 1.7 | 1.7 |
| August 2025 | 1.6 | 1.6 |
| August 2026 | 1.6 | 1.6 |
From June 2026 to August 2026 the practice recorded 1,729 appointments a month, or 400 per 1,000 registered patients (England: 510). 51% were face to face (England: 63%). 58% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Wakemans Hill Surgery | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 400 | 469 | 510 |
| Face to face | 51% | 60% | 63% |
| Same day as booked | 58% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a lower share of patients for atrial fibrillation (1.2% against 2.2%), stroke or TIA (1.1% against 1.9%) and COPD (1.1% against 1.9%). The practice's patients live in areas with an average deprivation score of 24.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.3 years for women and 80.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.5% | 15.2% |
| Depression | 18+ yrs | 9.2% | 14.3% |
| Diabetes | 17+ yrs | 8.6% | 7.9% |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% |
| Asthma | 6+ yrs | 4.0% | 6.6% |
| Cancer | All ages | 2.6% | 3.8% |
| Coronary heart disease | All ages | 1.8% | 3.0% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Atrial fibrillation | All ages | 1.2% | 2.2% |
| COPD | All ages | 1.1% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Learning disability | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 53.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 64.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.4% | 74.9% |
Wakemans Hill Surgery, 1 Wakemans Hill Avenue, London, NW9 0TA. Phone: 020 8205 2336.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Colindale Medical Centre Lp | 0.6 km | 73% |
| Willow Tree Family Doctors | 0.8 km | 69% |
| Kingsbury Health and Wellbeing | 0.9 km | 81% |
| Hendon Way Surgery | 1.2 km | 57% |
| Kings Edge Medical Centre | 1.3 km | 88% |
- Colindale Medical Centre Lp (73% overall experience good)
- Hendon Way Surgery (57% overall experience good)
- Jai Medical Centre (68% overall experience good)
How do patients rate Wakemans Hill Surgery?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of Wakemans Hill Surgery as good, against 77% across England. 69% found it easy to get through by phone.
How many patients are registered at Wakemans Hill Surgery?
4,321 patients were registered in September 2026, down 9.1% on a year earlier.
What is Wakemans Hill Surgery's CQC rating?
Good overall, published in April 2017.
How many GPs does Wakemans Hill Surgery have?
1.6 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,656 patients per GP against 2,171 across England.
Are appointments at Wakemans Hill Surgery face to face?
51% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Wakemans Hill Surgery's phone number?
020 8205 2336.