The Bridge Group Practice, Hull: patient reviews and CQC rating
The Bridge Group Practice is a GP practice in Hull with 8,956 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in September 2016. It has 2.9 full-time-equivalent qualified GPs, or 3,095 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Bridge Group Practice
Its best result against England is the share who said the wait for their last appointment was about right: 76%, against 69% across England. Its weakest is the share who found it easy to contact the practice through its website: 37%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 6th of the 26 practices in Hull with 50 or more responses. 49% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (75%). 83 patients answered the survey (response rate 15%).
| Survey question | The Bridge Group Practice | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 82% | 79% | 77% |
| Easy to contact by phone | 49% | 59% | 57% |
| Easy to contact via the website | 37% | 62% | 58% |
| Easy to contact via the NHS App | 53% | 59% | 54% |
| Reception team helpful | 88% | 86% | 85% |
| Last contact good | 75% | 76% | 73% |
| Wait for appointment about right | 76% | 71% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 88% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 94% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 92% of 269 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Bridge Group Practice is Good, published in September 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,956 patients were registered at The Bridge Group Practice in September 2026, almost the same as a year earlier.
17% of its patients are aged 65 or over, against 19% across England. With 2.9 full-time-equivalent qualified GPs, there are 3,095 patients per GP, more than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 3.8 nurses and 1.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.7 | 3.8 |
| August 2024 | 3.7 | 4.8 |
| August 2025 | 3.7 | 4.5 |
| August 2026 | 2.9 | 3.7 |
From June 2026 to August 2026 the practice recorded 5,938 appointments a month, or 663 per 1,000 registered patients (England: 510). 58% were face to face (England: 63%). 52% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
25% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | The Bridge Group Practice | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 663 | 559 | 510 |
| Face to face | 58% | 64% | 63% |
| Same day as booked | 52% | 43% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 4% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (4.9% against 1.9%), peripheral arterial disease (1.1% against 0.6%) and epilepsy (1.4% against 0.8%). It has a lower share for osteoporosis (0.3% against 1.2%), palliative or supportive care needs (0.2% against 0.6%) and chronic kidney disease (1.9% against 4.6%). The practice's patients live in areas with an average deprivation score of 47.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.0 years for women and 73.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.4% | 14.3% |
| High blood pressure | All ages | 17.4% | 15.2% |
| Diabetes | 17+ yrs | 10.7% | 7.9% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| COPD | All ages | 4.9% | 1.9% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| Cancer | All ages | 3.6% | 3.8% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Chronic kidney disease | 18+ yrs | 1.9% | 4.6% |
| Atrial fibrillation | All ages | 1.5% | 2.2% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| Epilepsy | 18+ yrs | 1.4% | 0.8% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Learning disability | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 65.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.9% | 74.9% |
40% of the practice's patients live in the HU6 postcode district, followed by HU3 (25%), HU4 (17%) and HU5 (7%). 93% live in Kingston upon Hull, City of, the council area the practice is in.
The Bridge Group Practice, The Orchard Centre, 210 Orchard Park Road, Hull, HU6 9BX. Phone: 01482 857190. Website: www.thebridgegrouppractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr RK Awan and Partners | 0.4 km | 74% |
| Campus Health Centre | 2.1 km | 77% |
| Haxby Group Hull | 2.2 km | 72% |
| Modality Partnership Hull | 2.8 km | 74% |
| The Avenues Medical Centre | 3.6 km | 59% |
- City Health Care Partnership CIC - Wilberforce House (56% overall experience good)
- City Health Practice Limited - Southcoates Medical Centre (61% overall experience good)
- Sutton Manor Surgery (87% overall experience good)
How do patients rate The Bridge Group Practice?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of The Bridge Group Practice as good, against 77% across England. 49% found it easy to get through by phone.
How many patients are registered at The Bridge Group Practice?
8,956 patients were registered in September 2026, up 0.4% on a year earlier.
What is The Bridge Group Practice's CQC rating?
Good overall, published in September 2016.
How many GPs does The Bridge Group Practice have?
2.9 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 3,095 patients per GP against 2,171 across England.
Are appointments at The Bridge Group Practice face to face?
58% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Bridge Group Practice's phone number?
01482 857190.