Venn PCN: primary care network practices and patient survey
Venn PCN is a primary care network of 4 GP practices with 43,865 registered patients (September 2026). In the 2026 GP Patient Survey, 68% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,496 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Venn PCN with survey results, the share of patients describing their overall experience as good ranges from 56% at City Health Care Partnership CIC - Wilberforce House to 87% at Sutton Manor Surgery, with a median of 72% (England: 77%). 1 is above England and 2 below by more than the survey's margin of error. Sutton Manor Surgery has the highest share finding it easy to get through by phone (67%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Sutton Manor Surgery | 8,549 | 87% | 67% | Good | 1,848 |
| The Bridge Group Practice | 8,956 | 82% | 49% | Good | 3,095 |
| City Health Practice Limited - Southcoates Medical Centre | 11,160 | 61% | 29% | Good | 3,545 |
| City Health Care Partnership CIC - Wilberforce House | 15,200 | 56% | 26% | – | 2,201 |
Results for the network as a whole, from 535 responses, against Humber and North Yorkshire and England.
| Survey question | Venn PCN | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 68% | 79% | 77% |
| Easy to contact by phone | 38% | 59% | 57% |
| Easy to contact via the website | 30% | 62% | 58% |
| Easy to contact via the NHS App | 36% | 59% | 54% |
| Reception team helpful | 79% | 86% | 85% |
| Last contact good | 60% | 76% | 73% |
| Wait for appointment about right | 56% | 71% | 69% |
| Listened to well | 81% | 88% | 87% |
| Treated with care and concern | 82% | 87% | 86% |
| Confidence and trust in the clinician | 88% | 94% | 93% |
| Needs met | 85% | 91% | 90% |
There are 2,496 registered patients per full-time-equivalent qualified GP in Venn PCN, more than England's 2,171 and Humber and North Yorkshire's 2,125. Practices recorded 540 appointments a month per 1,000 patients (England: 510), 67% of them face to face. 37% of appointments took place on the day they were booked (England: 45%).
17% of registered patients are aged 65 or over (England: 19%). Lists shrank by 4.9% over the year (England: shrank 1.1%).
| Measure | Venn PCN | Humber and North Yorkshire | England |
|---|---|---|---|
| Patients per qualified GP | 2,496 | 2,125 | 2,171 |
| Appointments per 1,000 patients a month | 540 | 559 | 510 |
| Face-to-face appointments | 67% | 64% | 63% |
| Same day as booked | 37% | 43% | 45% |
| Did not attend | 6% | 3% | 4% |
| Patients aged 65 or over | 17% | 23% | 19% |
Relative to England, the register furthest above England's rate at practices in Venn PCN is copd (3.7% against 1.9%), and the furthest below is osteoporosis (0.3% against 1.2%).
| Condition register | Age group | Venn PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 15.4% | 15.2% | 7,183 |
| Depression | 18+ yrs | 14.3% | 14.3% | 5,352 |
| Diabetes | 17+ yrs | 9.6% | 7.9% | 3,630 |
| Asthma | 6+ yrs | 6.2% | 6.6% | 2,732 |
| COPD | All ages | 3.7% | 1.9% | 1,717 |
| Cancer | All ages | 3.4% | 3.8% | 1,564 |
| Coronary heart disease | All ages | 3.3% | 3.0% | 1,523 |
| Chronic kidney disease | 18+ yrs | 3.2% | 4.6% | 1,178 |
| Atrial fibrillation | All ages | 1.8% | 2.2% | 860 |
| Stroke and TIA | All ages | 1.6% | 1.9% | 760 |
| Serious mental illness | All ages | 1.5% | 1.0% | 680 |
| Epilepsy | 18+ yrs | 1.1% | 0.8% | 398 |
| Peripheral arterial disease | All ages | 0.9% | 0.6% | 400 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 314 |
| Learning disability | All ages | 0.8% | 0.6% | 351 |
| Heart failure | All ages | 0.7% | 1.1% | 337 |
| Dementia | All ages | 0.6% | 0.8% | 270 |
| Palliative care | All ages | 0.5% | 0.6% | 239 |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% | 55 |
- Acclaim NHS PCN (4 practices)
- Apollo PCN (4 practices)
- Harthill East Riding PCN (5 practices)
- Hasp PCN - Hull Association of Similar Practices (5 practices)
- Hull Symphonie PCN (5 practices)
- North Lincolnshire North PCN (3 practices)
- North Lincolnshire South PCN (6 practices)
- Yorkshire Coast & Wolds PCN (4 practices)
Which practices are in Venn PCN?
City Health Care Partnership CIC - Wilberforce House, City Health Practice Limited - Southcoates Medical Centre, Sutton Manor Surgery and The Bridge Group Practice.
How do patients rate Venn PCN?
68% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Venn PCN cover?
43,865 registered patients across 4 practices in September 2026.
How many patients per GP does Venn PCN have?
2,496 per full-time-equivalent qualified GP, against 2,171 across England.