Hull Symphonie PCN: primary care network practices and patient survey
Hull Symphonie PCN is a primary care network of 5 GP practices with 33,312 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England. Its practices have 2,860 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Hull Symphonie PCN with survey results, the share of patients describing their overall experience as good ranges from 69% at Elliott Chappell Health Centre to 86% at Hastings Medical Centre, with a median of 75% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Hastings Medical Centre has the highest share finding it easy to get through by phone (85%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Hastings Medical Centre | 4,093 | 86% | 85% | Good | 1,906 |
| The Oaks Medical Centre | 8,136 | 75% | 43% | Good | 2,805 |
| The Wilberforce Surgery | 5,869 | 75% | 59% | Good | 6,288 |
| Wolseley Medical Centre | 7,534 | 73% | 73% | Good | 2,207 |
| Elliott Chappell Health Centre | 7,680 | 69% | 58% | Good | 3,406 |
Results for the network as a whole, from 577 responses, against Humber and North Yorkshire and England.
| Survey question | Hull Symphonie PCN | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 74% | 79% | 77% |
| Easy to contact by phone | 61% | 59% | 57% |
| Easy to contact via the website | 46% | 62% | 58% |
| Easy to contact via the NHS App | 50% | 59% | 54% |
| Reception team helpful | 85% | 86% | 85% |
| Last contact good | 69% | 76% | 73% |
| Wait for appointment about right | 71% | 71% | 69% |
| Listened to well | 84% | 88% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 94% | 93% |
| Needs met | 89% | 91% | 90% |
There are 2,860 registered patients per full-time-equivalent qualified GP in Hull Symphonie PCN, more than England's 2,171 and Humber and North Yorkshire's 2,125. Practices recorded 370 appointments a month per 1,000 patients (England: 510), 75% of them face to face. 48% of appointments took place on the day they were booked (England: 45%).
18% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.2% over the year (England: shrank 1.1%).
| Measure | Hull Symphonie PCN | Humber and North Yorkshire | England |
|---|---|---|---|
| Patients per qualified GP | 2,860 | 2,125 | 2,171 |
| Appointments per 1,000 patients a month | 370 | 559 | 510 |
| Face-to-face appointments | 75% | 64% | 63% |
| Same day as booked | 48% | 43% | 45% |
| Did not attend | 4% | 3% | 4% |
| Patients aged 65 or over | 18% | 23% | 19% |
Relative to England, the register furthest above England's rate at practices in Hull Symphonie PCN is copd (3.6% against 1.9%), and the furthest below is osteoporosis (0.4% against 1.2%).
| Condition register | Age group | Hull Symphonie PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 15.5% | 15.2% | 5,115 |
| Depression | 18+ yrs | 14.0% | 14.3% | 3,738 |
| Diabetes | 17+ yrs | 9.7% | 7.9% | 2,627 |
| Asthma | 6+ yrs | 6.3% | 6.6% | 1,967 |
| Coronary heart disease | All ages | 3.7% | 3.0% | 1,237 |
| COPD | All ages | 3.6% | 1.9% | 1,183 |
| Chronic kidney disease | 18+ yrs | 3.4% | 4.6% | 920 |
| Cancer | All ages | 3.3% | 3.8% | 1,101 |
| Stroke and TIA | All ages | 1.9% | 1.9% | 616 |
| Atrial fibrillation | All ages | 1.8% | 2.2% | 608 |
| Serious mental illness | All ages | 1.2% | 1.0% | 386 |
| Epilepsy | 18+ yrs | 1.1% | 0.8% | 285 |
| Peripheral arterial disease | All ages | 0.9% | 0.6% | 281 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 220 |
| Learning disability | All ages | 0.8% | 0.6% | 258 |
| Heart failure | All ages | 0.8% | 1.1% | 251 |
| Dementia | All ages | 0.7% | 0.8% | 215 |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% | 51 |
| Palliative care | All ages | 0.2% | 0.6% | 80 |
- Acclaim NHS PCN (4 practices)
- Apollo PCN (4 practices)
- Harthill East Riding PCN (5 practices)
- Hasp PCN - Hull Association of Similar Practices (5 practices)
- North Lincolnshire North PCN (3 practices)
- North Lincolnshire South PCN (6 practices)
- Venn PCN (4 practices)
- Yorkshire Coast & Wolds PCN (4 practices)
Which practices are in Hull Symphonie PCN?
Elliott Chappell Health Centre, Hastings Medical Centre, The Oaks Medical Centre, The Wilberforce Surgery and Wolseley Medical Centre.
How do patients rate Hull Symphonie PCN?
74% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Hull Symphonie PCN cover?
33,312 registered patients across 5 practices in September 2026.
How many patients per GP does Hull Symphonie PCN have?
2,860 per full-time-equivalent qualified GP, against 2,171 across England.