Modality Partnership Hull, Hull: patient reviews and CQC rating
Modality Partnership Hull is a GP practice in Hull with 55,984 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in February 2024. It has 16.8 full-time-equivalent qualified GPs, or 3,334 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Modality Partnership Hull
Its best result against England is the share who said the wait for their last appointment was about right: 79%, above the England figure of 69%. Its weakest is the share who found it easy to get through to the practice by phone: 35%, below the England figure of 57%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 16th of the 26 practices in Hull with 50 or more responses. 35% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (70%). 152 patients answered the survey (response rate 26%).
| Survey question | Modality Partnership Hull | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 74% | 79% | 77% |
| Easy to contact by phone | 35% | 59% | 57% |
| Easy to contact via the website | 57% | 62% | 58% |
| Easy to contact via the NHS App | 43% | 59% | 54% |
| Reception team helpful | 82% | 86% | 85% |
| Last contact good | 67% | 76% | 73% |
| Wait for appointment about right | 79% | 71% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 94% | 93% |
| Needs met | 88% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 1,352 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Modality Partnership Hull is Good, published in February 2024. One key question is rated differently: Responsive Requires Improvement. It held the same rating in the report before (April 2022).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
55,984 patients were registered at Modality Partnership Hull in September 2026, almost the same as a year earlier.
17% of its patients are aged 65 or over, against 19% across England. With 16.8 full-time-equivalent qualified GPs, there are 3,334 patients per GP, more than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 16.6 nurses and 24.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 13.0 | 23.0 |
| August 2024 | 12.7 | 26.9 |
| August 2025 | 12.7 | 27.5 |
| August 2026 | 16.8 | 23.8 |
From June 2026 to August 2026 the practice recorded 24,265 appointments a month, or 433 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 36% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
32% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Modality Partnership Hull | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 433 | 559 | 510 |
| Face to face | 59% | 64% | 63% |
| Same day as booked | 36% | 43% | 45% |
| More than 28 days after booking | 1% | 6% | 5% |
| Did not attend | 4% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (2.9% against 1.9%) and peripheral arterial disease (0.7% against 0.6%). It has a lower share for osteoporosis (0.6% against 1.2%), palliative or supportive care needs (0.3% against 0.6%) and dementia (0.6% against 0.8%). The practice's patients live in areas with an average deprivation score of 30.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.8 years for women and 76.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.3% | 15.2% |
| Depression | 18+ yrs | 12.6% | 14.3% |
| Diabetes | 17+ yrs | 8.8% | 7.9% |
| Asthma | 6+ yrs | 6.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% |
| Cancer | All ages | 3.7% | 3.8% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| COPD | All ages | 2.9% | 1.9% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Heart failure | All ages | 0.9% | 1.1% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 64.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.1% | 74.9% |
39% of the practice's patients live in the HU5 postcode district, followed by HU6 (17%), HU9 (12%) and HU8 (7%). 85% live in Kingston upon Hull, City of, the council area the practice is in.
Modality Partnership Hull, 61 Alexandra Road, Hull, HU5 2NT. Phone: 01482 344100. Website: www.modalitypartnership.nhs.uk/newland-group-medical-practice.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Clifton House Medical Centre | 0.7 km | 87% |
| Campus Health Centre | 0.9 km | 77% |
| The Avenues Medical Centre | 1.6 km | 59% |
| Wolseley Medical Centre | 2.1 km | 73% |
| The Wilberforce Surgery | 2.3 km | 75% |
How do patients rate Modality Partnership Hull?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Modality Partnership Hull as good, against 77% across England. 35% found it easy to get through by phone.
How many patients are registered at Modality Partnership Hull?
55,984 patients were registered in September 2026, down 0.4% on a year earlier.
What is Modality Partnership Hull's CQC rating?
Good overall, published in February 2024.
How many GPs does Modality Partnership Hull have?
16.8 full-time-equivalent qualified GPs (26 qualified GPs by headcount), which is 3,334 patients per GP against 2,171 across England.
Are appointments at Modality Partnership Hull face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Modality Partnership Hull's phone number?
01482 344100.