Campus Health Centre, Hull: patient reviews and CQC rating
Campus Health Centre is a GP practice in Hull with 6,777 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in September 2020. It has 2.8 full-time-equivalent qualified GPs, or 2,420 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Campus Health Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 84%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 36%, below the England figure of 54%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 11th of the 26 practices in Hull with 50 or more responses. 84% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (83%). 101 patients answered the survey (response rate 16%).
| Survey question | Campus Health Centre | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 77% | 79% | 77% |
| Easy to contact by phone | 84% | 59% | 57% |
| Easy to contact via the website | 62% | 62% | 58% |
| Easy to contact via the NHS App | 36% | 59% | 54% |
| Reception team helpful | 88% | 86% | 85% |
| Last contact good | 76% | 76% | 73% |
| Wait for appointment about right | 77% | 71% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 94% | 91% | 90% |
CQC's overall rating for Campus Health Centre is Good, published in September 2020. All 5 key questions are rated Good. It held the same rating in the report before (June 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,777 patients were registered at Campus Health Centre in September 2026, down 4.6% on a year earlier (England: down 1.1%).
6% of its patients are aged 65 or over, against 19% across England. With 2.8 full-time-equivalent qualified GPs, there are 2,420 patients per GP, more than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 2.1 nurses and 1.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.7 | 2.7 |
| August 2024 | 2.2 | 2.2 |
| August 2025 | 2.1 | 2.1 |
| August 2026 | 2.8 | 2.8 |
From June 2026 to August 2026 the practice recorded 2,177 appointments a month, or 321 per 1,000 registered patients (England: 510). 92% were face to face (England: 63%). 35% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Campus Health Centre | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 321 | 559 | 510 |
| Face to face | 92% | 64% | 63% |
| Same day as booked | 35% | 43% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.1% against 1.2%), palliative or supportive care needs (0.1% against 0.6%) and chronic kidney disease (1.0% against 4.6%). The practice's patients live in areas with an average deprivation score of 24.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.6 years for women and 76.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 6.9% | 14.3% |
| High blood pressure | All ages | 5.1% | 15.2% |
| Asthma | 6+ yrs | 4.3% | 6.6% |
| Diabetes | 17+ yrs | 2.8% | 7.9% |
| Cancer | All ages | 1.1% | 3.8% |
| Chronic kidney disease | 18+ yrs | 1.0% | 4.6% |
| Coronary heart disease | All ages | 0.9% | 3.0% |
| COPD | All ages | 0.8% | 1.9% |
| Atrial fibrillation | All ages | 0.7% | 2.2% |
| Stroke and TIA | All ages | 0.5% | 1.9% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Heart failure | All ages | 0.3% | 1.1% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| Dementia | All ages | 0.3% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.2% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 51.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.4% | 74.9% |
Campus Health Centre, Raines House, 187 Cottingham Road, Hull, HU5 2EG. Phone: 01482 492219. Website: www.campushealthcentre-hull.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Modality Partnership Hull | 0.9 km | 74% |
| The Avenues Medical Centre | 1.5 km | 59% |
| Clifton House Medical Centre | 1.6 km | 87% |
| Dr RK Awan and Partners | 2.0 km | 74% |
| The Bridge Group Practice | 2.1 km | 82% |
- Clifton House Medical Centre (87% overall experience good)
- Dr J A D Weir & Partners (76% overall experience good)
- The Avenues Medical Centre (59% overall experience good)
How do patients rate Campus Health Centre?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Campus Health Centre as good, against 77% across England. 84% found it easy to get through by phone.
How many patients are registered at Campus Health Centre?
6,777 patients were registered in September 2026, down 4.6% on a year earlier.
What is Campus Health Centre's CQC rating?
Good overall, published in September 2020.
How many GPs does Campus Health Centre have?
2.8 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,420 patients per GP against 2,171 across England.
Are appointments at Campus Health Centre face to face?
92% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Campus Health Centre's phone number?
01482 492219.