Dr Singh's Surgery, Hounslow: patient reviews and CQC rating
Dr Singh's Surgery is a GP practice in Hounslow with 7,454 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in June 2019. It has 4.0 full-time-equivalent qualified GPs, or 1,864 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Singh's Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 83%, above the England figure of 54%. Its weakest is the share who said their needs were met at their last appointment: 90%, against 90% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 3rd of the 17 practices in Hounslow with 50 or more responses. 66% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (79%). 110 patients answered the survey (response rate 14%).
| Survey question | Dr Singh's Surgery | West and North London | England |
|---|---|---|---|
| Overall experience good | 83% | 75% | 77% |
| Easy to contact by phone | 66% | 62% | 57% |
| Easy to contact via the website | 72% | 57% | 58% |
| Easy to contact via the NHS App | 83% | 54% | 54% |
| Reception team helpful | 97% | 83% | 85% |
| Last contact good | 83% | 73% | 73% |
| Wait for appointment about right | 73% | 68% | 69% |
| Listened to well | 89% | 86% | 87% |
| Treated with care and concern | 87% | 84% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
CQC's overall rating for Dr Singh's Surgery is Good, published in June 2019. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (July 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,454 patients were registered at Dr Singh's Surgery in September 2026, down 6.2% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 4.0 full-time-equivalent qualified GPs, there are 1,864 patients per GP, fewer than the England figure of 2,171 and West and North London's 2,497. The practice also has 0.4 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.0 | 4.0 |
| August 2024 | 4.0 | 4.0 |
| August 2025 | 4.0 | 4.0 |
| August 2026 | 4.0 | 4.0 |
From June 2026 to August 2026 the practice recorded 7,336 appointments a month, or 984 per 1,000 registered patients (England: 510). 19% were face to face (England: 63%). 42% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
72% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Dr Singh's Surgery | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 984 | 469 | 510 |
| Face to face | 19% | 60% | 63% |
| Same day as booked | 42% | 48% | 45% |
| More than 28 days after booking | 3% | 2% | 5% |
| Did not attend | 2% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (11.3% against 7.9%). It has a lower share for osteoporosis (0.1% against 1.2%), dementia (0.1% against 0.8%) and peripheral arterial disease (0.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 28.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.1 years for women and 78.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.3% | 15.2% |
| Diabetes | 17+ yrs | 11.3% | 7.9% |
| Depression | 18+ yrs | 5.1% | 14.3% |
| Asthma | 6+ yrs | 3.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.3% | 4.6% |
| Coronary heart disease | All ages | 1.8% | 3.0% |
| Cancer | All ages | 0.9% | 3.8% |
| Stroke and TIA | All ages | 0.6% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Atrial fibrillation | All ages | 0.5% | 2.2% |
| COPD | All ages | 0.5% | 1.9% |
| Learning disability | All ages | 0.4% | 0.6% |
| Heart failure | All ages | 0.4% | 1.1% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| Serious mental illness | All ages | 0.3% | 1.0% |
| Palliative care | All ages | 0.2% | 0.6% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Dementia | All ages | 0.1% | 0.8% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 63.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 49.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 60.2% | 74.9% |
Dr Singh's Surgery, The Surgery, 65 Clifford Road, Hounslow, TW4 7LR. Phone: 020 8577 5304. Website: www.drsinghsurgery.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Skyways Medical Centre | 0.8 km | 75% |
| Hounslow Medical Centre | 1.2 km | 77% |
| Bath Road Surgery | 1.2 km | 75% |
| Chestnut Practice | 1.6 km | 77% |
| The Green Practice | 1.6 km | 70% |
- Cranford Medical Centre (67% overall experience good)
- Crosslands Surgery (89% overall experience good)
- First Care Practice (90% overall experience good)
- Heston Practice (69% overall experience good)
- Skyways Medical Centre (75% overall experience good)
- The Jersey Practice (80% overall experience good)
- The Medical Centre (77% overall experience good)
How do patients rate Dr Singh's Surgery?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Dr Singh's Surgery as good, against 77% across England. 66% found it easy to get through by phone.
How many patients are registered at Dr Singh's Surgery?
7,454 patients were registered in September 2026, down 6.2% on a year earlier.
What is Dr Singh's Surgery's CQC rating?
Good overall, published in June 2019.
How many GPs does Dr Singh's Surgery have?
4.0 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,864 patients per GP against 2,171 across England.
Are appointments at Dr Singh's Surgery face to face?
19% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Singh's Surgery's phone number?
020 8577 5304.