The Hill GP Practice, Birmingham: patient reviews and CQC rating
The Hill GP Practice is a GP practice in Birmingham with 6,439 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in July 2019. It has 2.3 full-time-equivalent qualified GPs, or 2,744 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Hill GP Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 65%, against 54% across England. Its weakest is the share who said their needs were met at their last appointment: 86%, against 90% across England. With 73 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 44th of the 171 practices in Birmingham with 50 or more responses. 58% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (79%). 73 patients answered the survey (response rate 8%).
| Survey question | The Hill GP Practice | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 83% | 73% | 77% |
| Easy to contact by phone | 58% | 51% | 57% |
| Easy to contact via the website | 63% | 51% | 58% |
| Easy to contact via the NHS App | 65% | 51% | 54% |
| Reception team helpful | 88% | 81% | 85% |
| Last contact good | 83% | 68% | 73% |
| Wait for appointment about right | 68% | 68% | 69% |
| Listened to well | 92% | 84% | 87% |
| Treated with care and concern | 94% | 84% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 86% | 89% | 90% |
CQC's overall rating for The Hill GP Practice is Good, published in July 2019. All 4 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
6,439 patients were registered at The Hill GP Practice in September 2026, down 1.7% on a year earlier (England: down 1.1%).
4% of its patients are aged 65 or over, against 19% across England. With 2.3 full-time-equivalent qualified GPs, there are 2,744 patients per GP, more than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 0.8 nurses and 1.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.1 | 1.9 |
| August 2024 | 0.7 | 1.8 |
| August 2025 | 0.7 | 1.6 |
| August 2026 | 2.3 | 4.5 |
From June 2026 to August 2026 the practice recorded 4,134 appointments a month, or 642 per 1,000 registered patients (England: 510). 52% were face to face (England: 63%). 55% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
80% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | The Hill GP Practice | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 642 | 532 | 510 |
| Face to face | 52% | 62% | 63% |
| Same day as booked | 55% | 50% | 45% |
| More than 28 days after booking | 1% | 3% | 5% |
| Did not attend | 6% | 6% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.1% against 0.6%), peripheral arterial disease (0.1% against 0.6%) and atrial fibrillation (0.3% against 2.2%). The practice's patients live in areas with an average deprivation score of 48.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.8 years for women and 76.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 11.0% | 14.3% |
| Diabetes | 17+ yrs | 8.9% | 7.9% |
| High blood pressure | All ages | 7.3% | 15.2% |
| Asthma | 6+ yrs | 5.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 1.6% | 4.6% |
| Coronary heart disease | All ages | 1.4% | 3.0% |
| Learning disability | All ages | 0.7% | 0.6% |
| Cancer | All ages | 0.7% | 3.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Stroke and TIA | All ages | 0.5% | 1.9% |
| COPD | All ages | 0.4% | 1.9% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| Atrial fibrillation | All ages | 0.3% | 2.2% |
| Heart failure | All ages | 0.2% | 1.1% |
| Dementia | All ages | 0.1% | 0.8% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 43.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 35.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 53.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.8% | 74.9% |
The Hill GP Practice, 856 Stratford Road, Sparkhill, Birmingham, B11 4BW. Phone: 0121 203 1099.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Springfield Surgery | 0.0 km | 74% |
| Oakwood Surgery | 0.0 km | 70% |
| Springfield Medical Practice | 0.1 km | 60% |
| Hall Green Health | 0.7 km | 43% |
| Fernley Medical Centre | 0.9 km | 81% |
- Balsall Heath Health Centre (79% overall experience good)
- Dr Walji and Colleagues (85% overall experience good)
- Fernley Medical Centre (81% overall experience good)
- FirstCare Practice (58% overall experience good)
- Highgate Medical Centre (87% overall experience good)
- Oakwood Surgery (70% overall experience good)
- Springfield Medical Practice (60% overall experience good)
- The Brook Surgery (79% overall experience good)
How do patients rate The Hill GP Practice?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of The Hill GP Practice as good, against 77% across England. 58% found it easy to get through by phone.
How many patients are registered at The Hill GP Practice?
6,439 patients were registered in September 2026, down 1.7% on a year earlier.
What is The Hill GP Practice's CQC rating?
Good overall, published in July 2019.
How many GPs does The Hill GP Practice have?
2.3 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,744 patients per GP against 2,171 across England.
Are appointments at The Hill GP Practice face to face?
52% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Hill GP Practice's phone number?
0121 203 1099.