Oakwood Surgery, Birmingham: patient reviews and CQC rating
Oakwood Surgery is a GP practice in Birmingham with 11,245 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, against 77% across England (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in June 2022. It has 5.0 full-time-equivalent qualified GPs, or 2,231 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Oakwood Surgery
Its best result against England is the share who said their needs were met at their last appointment: 96%, against 90% across England. Its weakest is the share who described their last contact with the practice as good: 59%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 116th of the 171 practices in Birmingham with 50 or more responses. 51% found it easy to get through by phone (England: 57%). The overall experience result is 10 points higher than in 2025 (60%). 82 patients answered the survey (response rate 9%).
| Survey question | Oakwood Surgery | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 70% | 73% | 77% |
| Easy to contact by phone | 51% | 51% | 57% |
| Easy to contact via the website | 54% | 51% | 58% |
| Easy to contact via the NHS App | 57% | 51% | 54% |
| Reception team helpful | 76% | 81% | 85% |
| Last contact good | 59% | 68% | 73% |
| Wait for appointment about right | 63% | 68% | 69% |
| Listened to well | 84% | 84% | 87% |
| Treated with care and concern | 81% | 84% | 86% |
| Confidence and trust in the clinician | 86% | 92% | 93% |
| Needs met | 96% | 89% | 90% |
In the Friends and Family Test for July 2026, 82% of 162 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Oakwood Surgery is Good, published in June 2022. One key question is rated differently: Effective Requires Improvement. Its previous overall rating was Requires Improvement (November 2021).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
11,245 patients were registered at Oakwood Surgery in September 2026, up 6.6% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 5.0 full-time-equivalent qualified GPs, there are 2,231 patients per GP, close to the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 2.5 nurses and 2.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.2 | 4.2 |
| August 2024 | 3.0 | 4.0 |
| August 2025 | 3.0 | 3.0 |
| August 2026 | 5.0 | 7.0 |
From June 2026 to August 2026 the practice recorded 4,988 appointments a month, or 444 per 1,000 registered patients (England: 510). 84% were face to face (England: 63%). 52% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
57% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Oakwood Surgery | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 444 | 532 | 510 |
| Face to face | 84% | 62% | 63% |
| Same day as booked | 52% | 50% | 45% |
| More than 28 days after booking | 3% | 3% | 5% |
| Did not attend | 7% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (14.7% against 7.9%), a learning disability (0.8% against 0.6%) and asthma (8.6% against 6.6%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), COPD (0.7% against 1.9%) and cancer (1.5% against 3.8%). The practice's patients live in areas with an average deprivation score of 43.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.9 years for women and 76.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.8% | 14.3% |
| Diabetes | 17+ yrs | 14.7% | 7.9% |
| High blood pressure | All ages | 13.4% | 15.2% |
| Asthma | 6+ yrs | 8.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.2% | 4.6% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| Cancer | All ages | 1.5% | 3.8% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Atrial fibrillation | All ages | 0.9% | 2.2% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Heart failure | All ages | 0.8% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| COPD | All ages | 0.7% | 1.9% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Dementia | All ages | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 48.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 47.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 57.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.0% | 74.9% |
Oakwood Surgery, 856 Stratford Road, Sparkhill, Birmingham, B11 4BW. Phone: 0845 073 0397.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Springfield Surgery | 0.0 km | 74% |
| The Hill GP Practice | 0.0 km | 83% |
| Springfield Medical Practice | 0.1 km | 60% |
| Hall Green Health | 0.7 km | 43% |
| Fernley Medical Centre | 0.9 km | 81% |
- Balsall Heath Health Centre (79% overall experience good)
- Dr Walji and Colleagues (85% overall experience good)
- Fernley Medical Centre (81% overall experience good)
- FirstCare Practice (58% overall experience good)
- Highgate Medical Centre (87% overall experience good)
- Springfield Medical Practice (60% overall experience good)
- The Brook Surgery (79% overall experience good)
- The Hill GP Practice (83% overall experience good)
How do patients rate Oakwood Surgery?
In the 2026 GP Patient Survey, 70% of patients described their overall experience of Oakwood Surgery as good, against 77% across England. 51% found it easy to get through by phone.
How many patients are registered at Oakwood Surgery?
11,245 patients were registered in September 2026, up 6.6% on a year earlier.
What is Oakwood Surgery's CQC rating?
Good overall, published in June 2022.
How many GPs does Oakwood Surgery have?
5.0 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,231 patients per GP against 2,171 across England.
Are appointments at Oakwood Surgery face to face?
84% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Oakwood Surgery's phone number?
0845 073 0397.