Karis Medical Centre, Birmingham: patient reviews and CQC rating

What patients say about Karis Medical Centre

Its best result against England is the share who found it easy to contact the practice using the NHS App: 66%, against 54% across England. Its weakest is the share who said the wait for their last appointment was about right: 59%, below the England figure of 69%. Of the 11 results in the table, 2 are above England and 1 below by more than the survey's margin of error, and 8 within it.

On overall experience it is 65th of the 171 practices in Birmingham with 50 or more responses. 62% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (79%). 96 patients answered the survey (response rate 16%).

In the Friends and Family Test for July 2026, 92% of 262 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Karis Medical Centre is Good, published in October 2019. 2 key questions are rated differently: Caring Outstanding and Effective Requires Improvement. It held the same rating in the report before (April 2017).

16,605 patients were registered at Karis Medical Centre in September 2026, down 5.9% on a year earlier (England: down 1.1%).

11% of its patients are aged 65 or over, against 19% across England. With 12.1 full-time-equivalent qualified GPs, there are 1,372 patients per GP, fewer than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 4.6 nurses and 3.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

From June 2026 to August 2026 the practice recorded 5,872 appointments a month, or 354 per 1,000 registered patients (England: 510). 61% were face to face (England: 63%). 27% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).

54% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.

Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.5% against 1.0%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), atrial fibrillation (1.0% against 2.2%) and heart failure (0.5% against 1.1%). The practice's patients live in areas with an average deprivation score of 33.9 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 81.1 years for women and 76.9 for men (England: 83.0 and 79.1).

70% of the practice's patients live in the B16 postcode district, followed by B15 (10%), B17 (4%) and B1 (4%). 97% live in Birmingham, the council area the practice is in.

Karis Medical Centre, The Karis Medical Centre, Waterworks Road, Edgbaston, Birmingham, B16 9AL. Phone: 0121 455 0542. Website: www.karismedicalcentre.co.uk.