Barnt Green Surgery, Birmingham: patient reviews and CQC rating
Barnt Green Surgery is a GP practice in Birmingham with 6,645 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (Herefordshire and Worcestershire: 80%). The Care Quality Commission rates it Good overall, in a report published in January 2019. It has 3.7 full-time-equivalent qualified GPs, or 1,780 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Barnt Green Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 77%, above the England figure of 54%. Its weakest is the share who said the healthcare professional was good at listening to them: 85%, against 87% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 40th of the 171 practices in Birmingham with 50 or more responses. 76% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (85%). 118 patients answered the survey (response rate 40%).
| Survey question | Barnt Green Surgery | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Overall experience good | 83% | 80% | 77% |
| Easy to contact by phone | 76% | 66% | 57% |
| Easy to contact via the website | 65% | 65% | 58% |
| Easy to contact via the NHS App | 77% | 64% | 54% |
| Reception team helpful | 94% | 89% | 85% |
| Last contact good | 87% | 78% | 73% |
| Wait for appointment about right | 84% | 75% | 69% |
| Listened to well | 85% | 89% | 87% |
| Treated with care and concern | 86% | 88% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 96% | 92% | 90% |
CQC's overall rating for Barnt Green Surgery is Good, published in January 2019. All 5 key questions are rated Good. It held the same rating in the report before (May 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,645 patients were registered at Barnt Green Surgery in September 2026, down 0.9% on a year earlier (England: down 1.1%).
28% of its patients are aged 65 or over, against 19% across England. With 3.7 full-time-equivalent qualified GPs, there are 1,780 patients per GP, fewer than the England figure of 2,171 and Herefordshire and Worcestershire's 1,893. The practice also has 1.4 nurses and 1.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.9 | 2.9 |
| August 2024 | 2.9 | 2.9 |
| August 2025 | 3.6 | 5.7 |
| August 2026 | 3.7 | 4.8 |
From June 2026 to August 2026 the practice recorded 3,391 appointments a month, or 510 per 1,000 registered patients (England: 510). 58% were face to face (England: 63%). 54% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
49% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Barnt Green Surgery | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 510 | 561 | 510 |
| Face to face | 58% | 62% | 63% |
| Same day as booked | 54% | 45% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.3% against 0.6%), cancer (6.4% against 3.8%) and atrial fibrillation (3.2% against 2.2%). It has a lower share for peripheral arterial disease (0.3% against 0.6%), serious mental illness (0.6% against 1.0%) and diabetes (5.3% against 7.9%). The practice's patients live in areas with an average deprivation score of 5.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.2 years for women and 82.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.2% | 15.2% |
| Depression | 18+ yrs | 14.8% | 14.3% |
| Cancer | All ages | 6.4% | 3.8% |
| Chronic kidney disease | 18+ yrs | 6.4% | 4.6% |
| Asthma | 6+ yrs | 6.0% | 6.6% |
| Diabetes | 17+ yrs | 5.3% | 7.9% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| Atrial fibrillation | All ages | 3.2% | 2.2% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| COPD | All ages | 1.6% | 1.9% |
| Palliative care | All ages | 1.3% | 0.6% |
| Dementia | All ages | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Heart failure | All ages | 0.9% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 85.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 85.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 85.9% | 74.9% |
Barnt Green Surgery, 82 Hewell Road, Barnt Green, Alvechurch, Birmingham, B45 8NF. Phone: 0121 445 1704. Website: www.barntgreen.gpsurgery.net.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| OHP-Leach Heath Medical Centre | 3.9 km | 69% |
| Cofton Medical Centre | 4.0 km | 93% |
| Drs Hussain & Kotekar | 4.2 km | 83% |
| Cornhill Surgery | 4.2 km | 88% |
| Catshill Village Surgery | 4.4 km | 83% |
- Catshill Village Surgery (83% overall experience good)
- Churchfields Surgery (81% overall experience good)
- Cornhill Surgery (88% overall experience good)
- Davenal House Surgery Partnership (77% overall experience good)
- Drs Hussain & Kotekar (83% overall experience good)
- New Road Surgery Bromsgrove (81% overall experience good)
- St Johns Surgery (80% overall experience good)
- The Glebeland Surgery (97% overall experience good)
How do patients rate Barnt Green Surgery?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Barnt Green Surgery as good, against 77% across England. 76% found it easy to get through by phone.
How many patients are registered at Barnt Green Surgery?
6,645 patients were registered in September 2026, down 0.9% on a year earlier.
What is Barnt Green Surgery's CQC rating?
Good overall, published in January 2019.
How many GPs does Barnt Green Surgery have?
3.7 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,780 patients per GP against 2,171 across England.
Are appointments at Barnt Green Surgery face to face?
58% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Barnt Green Surgery's phone number?
0121 445 1704.