Davenal House Surgery Partnership, Bromsgrove: patient reviews and CQC rating
Davenal House Surgery Partnership is a GP practice in Bromsgrove with 9,503 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Herefordshire and Worcestershire: 80%). The Care Quality Commission rates it Good overall, in a report published in November 2018. It has 8.2 full-time-equivalent qualified GPs, or 1,160 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Davenal House Surgery Partnership
Its best result against England is the share who found the reception and administrative team helpful: 94%, above the England figure of 85%. Its weakest is the share who described their overall experience of the practice as good: 77%, against 77% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 5th of the 5 practices in Bromsgrove with 50 or more responses. 63% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (77%). 102 patients answered the survey (response rate 28%).
| Survey question | Davenal House Surgery Partnership | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Overall experience good | 77% | 80% | 77% |
| Easy to contact by phone | 63% | 66% | 57% |
| Easy to contact via the website | 65% | 65% | 58% |
| Easy to contact via the NHS App | 59% | 64% | 54% |
| Reception team helpful | 94% | 89% | 85% |
| Last contact good | 75% | 78% | 73% |
| Wait for appointment about right | 75% | 75% | 69% |
| Listened to well | 91% | 89% | 87% |
| Treated with care and concern | 86% | 88% | 86% |
| Confidence and trust in the clinician | 98% | 94% | 93% |
| Needs met | 94% | 92% | 90% |
CQC's overall rating for Davenal House Surgery Partnership is Good, published in November 2018. All 5 key questions are rated Good. It held the same rating in the report before (February 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,503 patients were registered at Davenal House Surgery Partnership in September 2026, down 1.4% on a year earlier (England: down 1.1%).
26% of its patients are aged 65 or over, against 19% across England. With 8.2 full-time-equivalent qualified GPs, there are 1,160 patients per GP, fewer than the England figure of 2,171 and Herefordshire and Worcestershire's 1,893. The practice also has 4.6 nurses and 6.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.8 | 11.0 |
| August 2024 | 8.2 | 12.2 |
| August 2025 | 8.2 | 14.7 |
| August 2026 | 8.2 | 15.9 |
From June 2026 to August 2026 the practice recorded 7,755 appointments a month, or 816 per 1,000 registered patients (England: 510). 40% were face to face (England: 63%). 60% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
71% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Davenal House Surgery Partnership | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 816 | 561 | 510 |
| Face to face | 40% | 62% | 63% |
| Same day as booked | 60% | 45% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (2.0% against 0.8%), osteoporosis (2.2% against 1.2%) and palliative or supportive care needs (0.8% against 0.6%). The practice's patients live in areas with an average deprivation score of 13.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.5 years for women and 79.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.9% | 14.3% |
| High blood pressure | All ages | 18.9% | 15.2% |
| Diabetes | 17+ yrs | 8.0% | 7.9% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.8% | 4.6% |
| Cancer | All ages | 5.2% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| Osteoporosis | 50+ yrs | 2.2% | 1.2% |
| COPD | All ages | 2.2% | 1.9% |
| Dementia | All ages | 2.0% | 0.8% |
| Heart failure | All ages | 1.4% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.2% | 74.9% |
Davenal House Surgery Partnership, Davenal House Surgery, 28 Birmingham Road, Bromsgrove, B61 0DD. Phone: 01527 872008. Website: www.davenalhousesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Churchfields Surgery | 0.3 km | 81% |
| St Johns Surgery | 0.3 km | 80% |
| New Road Surgery Bromsgrove | 0.9 km | 81% |
| Catshill Village Surgery | 3.1 km | 83% |
| Barnt Green Surgery | 5.0 km | 83% |
- Barnt Green Surgery (83% overall experience good)
- Catshill Village Surgery (83% overall experience good)
- Churchfields Surgery (81% overall experience good)
- Cornhill Surgery (88% overall experience good)
- Drs Hussain & Kotekar (83% overall experience good)
- New Road Surgery Bromsgrove (81% overall experience good)
- St Johns Surgery (80% overall experience good)
- The Glebeland Surgery (97% overall experience good)
How do patients rate Davenal House Surgery Partnership?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Davenal House Surgery Partnership as good, against 77% across England. 63% found it easy to get through by phone.
How many patients are registered at Davenal House Surgery Partnership?
9,503 patients were registered in September 2026, down 1.4% on a year earlier.
What is Davenal House Surgery Partnership's CQC rating?
Good overall, published in November 2018.
How many GPs does Davenal House Surgery Partnership have?
8.2 full-time-equivalent qualified GPs (12 qualified GPs by headcount), which is 1,160 patients per GP against 2,171 across England.
Are appointments at Davenal House Surgery Partnership face to face?
40% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Davenal House Surgery Partnership's phone number?
01527 872008.