Churchfields Surgery, Bromsgrove: patient reviews and CQC rating
Churchfields Surgery is a GP practice in Bromsgrove with 11,554 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Herefordshire and Worcestershire: 80%). The Care Quality Commission rates it Good overall, in a report published in April 2018. It has 7.8 full-time-equivalent qualified GPs, or 1,489 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Churchfields Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 85%, above the England figure of 58%. Its result closest to England is the share who found the reception and administrative team helpful: 85%, against 85% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 3rd of the 5 practices in Bromsgrove with 50 or more responses. 71% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (77%). 99 patients answered the survey (response rate 31%).
| Survey question | Churchfields Surgery | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Overall experience good | 81% | 80% | 77% |
| Easy to contact by phone | 71% | 66% | 57% |
| Easy to contact via the website | 85% | 65% | 58% |
| Easy to contact via the NHS App | 71% | 64% | 54% |
| Reception team helpful | 85% | 89% | 85% |
| Last contact good | 83% | 78% | 73% |
| Wait for appointment about right | 87% | 75% | 69% |
| Listened to well | 95% | 89% | 87% |
| Treated with care and concern | 95% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 96% | 92% | 90% |
In the Friends and Family Test for July 2026, 98% of 272 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Churchfields Surgery is Good, published in April 2018. All 5 key questions are rated Good. It held the same rating in the report before (March 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,554 patients were registered at Churchfields Surgery in September 2026, almost the same as a year earlier.
23% of its patients are aged 65 or over, against 19% across England. With 7.8 full-time-equivalent qualified GPs, there are 1,489 patients per GP, fewer than the England figure of 2,171 and Herefordshire and Worcestershire's 1,893. The practice also has 3.3 nurses and 6.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.0 | 10.1 |
| August 2024 | 7.7 | 10.5 |
| August 2025 | 8.7 | 10.8 |
| August 2026 | 7.8 | 9.5 |
From June 2026 to August 2026 the practice recorded 6,698 appointments a month, or 580 per 1,000 registered patients (England: 510). 51% were face to face (England: 63%). 46% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
63% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Churchfields Surgery | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 580 | 561 | 510 |
| Face to face | 51% | 62% | 63% |
| Same day as booked | 46% | 45% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (6.8% against 4.6%), cancer (5.4% against 3.8%) and heart failure (1.5% against 1.1%). It has a lower share for osteoporosis (0.6% against 1.2%). The practice's patients live in areas with an average deprivation score of 14.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.2 years for women and 79.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 19.2% | 14.3% |
| High blood pressure | All ages | 16.7% | 15.2% |
| Diabetes | 17+ yrs | 8.7% | 7.9% |
| Asthma | 6+ yrs | 7.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.8% | 4.6% |
| Cancer | All ages | 5.4% | 3.8% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| COPD | All ages | 2.0% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.5% | 74.9% |
Churchfields Surgery, BHI Parkside, Stourbridge Road, Bromsgrove, B61 0AZ. Phone: 01527 872163. Website: www.churchfieldssurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| St Johns Surgery | 0.0 km | 80% |
| Davenal House Surgery Partnership | 0.3 km | 77% |
| New Road Surgery Bromsgrove | 0.8 km | 81% |
| Catshill Village Surgery | 3.2 km | 83% |
| Barnt Green Surgery | 5.3 km | 83% |
- Barnt Green Surgery (83% overall experience good)
- Catshill Village Surgery (83% overall experience good)
- Cornhill Surgery (88% overall experience good)
- Davenal House Surgery Partnership (77% overall experience good)
- Drs Hussain & Kotekar (83% overall experience good)
- New Road Surgery Bromsgrove (81% overall experience good)
- St Johns Surgery (80% overall experience good)
- The Glebeland Surgery (97% overall experience good)
How do patients rate Churchfields Surgery?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Churchfields Surgery as good, against 77% across England. 71% found it easy to get through by phone.
How many patients are registered at Churchfields Surgery?
11,554 patients were registered in September 2026, up 0.5% on a year earlier.
What is Churchfields Surgery's CQC rating?
Good overall, published in April 2018.
How many GPs does Churchfields Surgery have?
7.8 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 1,489 patients per GP against 2,171 across England.
Are appointments at Churchfields Surgery face to face?
51% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Churchfields Surgery's phone number?
01527 872163.