Catshill Village Surgery, Bromsgrove: patient reviews and CQC rating
Catshill Village Surgery is a GP practice in Bromsgrove with 5,844 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (Herefordshire and Worcestershire: 80%). The Care Quality Commission rates it Good overall, in a report published in June 2019. It has 3.8 full-time-equivalent qualified GPs, or 1,543 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Catshill Village Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 88%, above the England figure of 57%. Its weakest is the share who said their needs were met at their last appointment: 90%, against 90% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 1st of the 5 practices in Bromsgrove with 50 or more responses. 88% found it easy to get through by phone (England: 57%). The overall experience result is 13 points lower than in 2025 (96%). 98 patients answered the survey (response rate 34%).
| Survey question | Catshill Village Surgery | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Overall experience good | 83% | 80% | 77% |
| Easy to contact by phone | 88% | 66% | 57% |
| Easy to contact via the website | 74% | 65% | 58% |
| Easy to contact via the NHS App | 62% | 64% | 54% |
| Reception team helpful | 86% | 89% | 85% |
| Last contact good | 81% | 78% | 73% |
| Wait for appointment about right | 82% | 75% | 69% |
| Listened to well | 92% | 89% | 87% |
| Treated with care and concern | 87% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 90% | 92% | 90% |
CQC's overall rating for Catshill Village Surgery is Good, published in June 2019. All 5 key questions are rated Good. It held the same rating in the report before (May 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,844 patients were registered at Catshill Village Surgery in September 2026, up 1.6% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 3.8 full-time-equivalent qualified GPs, there are 1,543 patients per GP, fewer than the England figure of 2,171 and Herefordshire and Worcestershire's 1,893. The practice also has 1.7 nurses and 2.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.8 | 3.8 |
| August 2024 | 3.8 | 3.8 |
| August 2025 | 3.8 | 3.8 |
| August 2026 | 3.8 | 3.8 |
From June 2026 to August 2026 the practice recorded 2,070 appointments a month, or 354 per 1,000 registered patients (England: 510). 58% were face to face (England: 63%). 47% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
58% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Catshill Village Surgery | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 354 | 561 | 510 |
| Face to face | 58% | 62% | 63% |
| Same day as booked | 47% | 45% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (1.5% against 1.1%), chronic kidney disease (6.0% against 4.6%) and atrial fibrillation (2.9% against 2.2%). It has a lower share for dementia (0.4% against 0.8%). The practice's patients live in areas with an average deprivation score of 13.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.7 years for women and 79.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.8% | 15.2% |
| Depression | 18+ yrs | 15.4% | 14.3% |
| Diabetes | 17+ yrs | 8.0% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.0% | 4.6% |
| Asthma | 6+ yrs | 5.4% | 6.6% |
| Cancer | All ages | 4.6% | 3.8% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Coronary heart disease | All ages | 2.7% | 3.0% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| COPD | All ages | 1.7% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Palliative care | All ages | 0.6% | 0.6% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.8% | 74.9% |
Catshill Village Surgery, 36 Woodrow Lane, Catshill, Bromsgrove, B61 0PU. Phone: 01527 872426. Website: www.catshillvillagesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Davenal House Surgery Partnership | 3.1 km | 77% |
| Churchfields Surgery | 3.2 km | 81% |
| St Johns Surgery | 3.2 km | 80% |
| Cornhill Surgery | 3.6 km | 88% |
| Drs Hussain & Kotekar | 3.6 km | 83% |
- Barnt Green Surgery (83% overall experience good)
- Churchfields Surgery (81% overall experience good)
- Cornhill Surgery (88% overall experience good)
- Davenal House Surgery Partnership (77% overall experience good)
- Drs Hussain & Kotekar (83% overall experience good)
- New Road Surgery Bromsgrove (81% overall experience good)
- St Johns Surgery (80% overall experience good)
- The Glebeland Surgery (97% overall experience good)
How do patients rate Catshill Village Surgery?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Catshill Village Surgery as good, against 77% across England. 88% found it easy to get through by phone.
How many patients are registered at Catshill Village Surgery?
5,844 patients were registered in September 2026, up 1.6% on a year earlier.
What is Catshill Village Surgery's CQC rating?
Good overall, published in June 2019.
How many GPs does Catshill Village Surgery have?
3.8 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,543 patients per GP against 2,171 across England.
Are appointments at Catshill Village Surgery face to face?
58% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Catshill Village Surgery's phone number?
01527 872426.