Dr Salako and Partners, Basildon: patient reviews and CQC rating

Dr Salako and Partners is a GP practice in Basildon with 14,929 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Essex: 74%). The Care Quality Commission rates it Good overall, in a report published in March 2016. It has 5.6 full-time-equivalent qualified GPs, or 2,679 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Dr Salako and Partners

Its best result against England is the share who said the wait for their last appointment was about right: 78%, against 69% across England. Its weakest is the share who found it easy to get through to the practice by phone: 46%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.

On overall experience it is 7th of the 18 practices in Basildon with 50 or more responses. 46% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (77%). 107 patients answered the survey (response rate 25%).

Survey questionDr Salako and PartnersEssexEngland
Overall experience good77%74%77%
Easy to contact by phone46%50%57%
Easy to contact via the website65%56%58%
Easy to contact via the NHS App51%51%54%
Reception team helpful84%83%85%
Last contact good75%70%73%
Wait for appointment about right78%70%69%
Listened to well85%84%87%
Treated with care and concern83%83%86%
Confidence and trust in the clinician86%91%93%
Needs met87%89%90%

CQC's overall rating for Dr Salako and Partners is Good, published in March 2016. All 5 key questions are rated Good.

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood

14,929 patients were registered at Dr Salako and Partners in September 2026, almost the same as a year earlier.

15% of its patients are aged 65 or over, against 19% across England. With 5.6 full-time-equivalent qualified GPs, there are 2,679 patients per GP, more than the England figure of 2,171 and Essex's 2,514. The practice also has 1.4 nurses and 3.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20234.27.4
August 20244.28.2
August 20256.38.2
August 20265.66.4

From June 2026 to August 2026 the practice recorded 10,343 appointments a month, or 693 per 1,000 registered patients (England: 510). 93% were face to face (England: 63%). 59% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).

61% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.

MeasureDr Salako and PartnersEssexEngland
Appointments per 1,000 patients a month693480510
Face to face93%69%63%
Same day as booked59%45%45%
More than 28 days after booking5%5%5%
Did not attend2%3%4%

Compared with England, the practice has a higher share of patients on its registers for depression (19.1% against 14.3%). It has a lower share for osteoporosis (0.1% against 1.2%), peripheral arterial disease (0.3% against 0.6%) and coronary heart disease (2.4% against 3.0%). The practice's patients live in areas with an average deprivation score of 21.8 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 82.9 years for women and 78.7 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
Depression18+ yrs19.1%14.3%
High blood pressureAll ages15.5%15.2%
Diabetes17+ yrs7.9%7.9%
Asthma6+ yrs7.5%6.6%
Chronic kidney disease18+ yrs5.4%4.6%
CancerAll ages3.2%3.8%
Coronary heart diseaseAll ages2.4%3.0%
COPDAll ages1.9%1.9%
Atrial fibrillationAll ages1.8%2.2%
Stroke and TIAAll ages1.5%1.9%
Serious mental illnessAll ages1.0%1.0%
Rheumatoid arthritis16+ yrs0.9%0.8%
Heart failureAll ages0.8%1.1%
Epilepsy18+ yrs0.7%0.8%
DementiaAll ages0.7%0.8%
Palliative careAll ages0.7%0.6%
Learning disabilityAll ages0.5%0.6%
Peripheral arterial diseaseAll ages0.3%0.6%
Osteoporosis50+ yrs0.1%1.2%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2569.8%72.9%
Breast cancer screening (women aged 53 to 70)2024/2569.0%72.2%
Cervical screening (women aged 25 to 49)2023/2475.5%67.5%
Cervical screening (women aged 50 to 64)2023/2474.4%74.9%

70% of the practice's patients live in the SS16 postcode district, followed by SS15 (20%), SS13 (3%) and SS14 (3%). 98% live in Basildon, the council area the practice is in.

Postcode districtRegistered patientsShare
SS1610,42470%
SS152,99020%
SS134733%
SS144723%

Dr Salako and Partners, Great Berry Surgery, Nightingales, Basildon, SS16 6SA. Phone: 01268 418200. Website: www.langdonhillsmedicalcentre.nhs.uk.

Nearby practiceDistanceOverall experience good
Laindon Medical Group1.4 km81%
The Knares Medical Practice2.4 km67%
Ballards Walk Surgery2.5 km79%
Knights Surgery3.1 km70%
Noakbridge Medical Centre3.7 km58%

How do patients rate Dr Salako and Partners?

In the 2026 GP Patient Survey, 77% of patients described their overall experience of Dr Salako and Partners as good, against 77% across England. 46% found it easy to get through by phone.

How many patients are registered at Dr Salako and Partners?

14,929 patients were registered in September 2026, up 0.4% on a year earlier.

What is Dr Salako and Partners's CQC rating?

Good overall, published in March 2016.

How many GPs does Dr Salako and Partners have?

5.6 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,679 patients per GP against 2,171 across England.

Are appointments at Dr Salako and Partners face to face?

93% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Dr Salako and Partners's phone number?

01268 418200.

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Cite this page

<a href="https://localgps.co.uk/basildon/dr-salako-and-partners">https://localgps.co.uk/basildon/dr-salako-and-partners</a>