Sellindge Surgery, Ashford: patient reviews and CQC rating
Sellindge Surgery is a GP practice in Ashford with 5,083 registered patients (September 2026). In the 2026 GP Patient Survey, 64% of its patients described their overall experience as good, below the England figure of 77% (Kent and Medway: 73%). The Care Quality Commission rates it Good overall, in a report published in October 2017. It has 2.7 full-time-equivalent qualified GPs, or 1,906 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Sellindge Surgery
Its result closest to England is the share who found it easy to get through to the practice by phone: 56%, against 57% across England. Its weakest is the share who found it easy to contact the practice through its website: 40%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 8 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 11th of the 13 practices in Ashford with 50 or more responses. 56% found it easy to get through by phone (England: 57%). The overall experience result is 7 points lower than in 2025 (71%). 111 patients answered the survey (response rate 32%).
| Survey question | Sellindge Surgery | Kent and Medway | England |
|---|---|---|---|
| Overall experience good | 64% | 73% | 77% |
| Easy to contact by phone | 56% | 48% | 57% |
| Easy to contact via the website | 40% | 52% | 58% |
| Easy to contact via the NHS App | 41% | 50% | 54% |
| Reception team helpful | 73% | 82% | 85% |
| Last contact good | 61% | 67% | 73% |
| Wait for appointment about right | 53% | 65% | 69% |
| Listened to well | 73% | 85% | 87% |
| Treated with care and concern | 69% | 84% | 86% |
| Confidence and trust in the clinician | 76% | 91% | 93% |
| Needs met | 88% | 89% | 90% |
In the Friends and Family Test for July 2026, 84% of 248 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Sellindge Surgery is Good, published in October 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (March 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,083 patients were registered at Sellindge Surgery in September 2026, down 1.5% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 2.7 full-time-equivalent qualified GPs, there are 1,906 patients per GP, fewer than the England figure of 2,171 and Kent and Medway's 2,419. The practice also has 2.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.6 | 1.6 |
| August 2024 | 1.6 | 1.6 |
| August 2025 | 2.1 | 2.1 |
| August 2026 | 2.7 | 2.7 |
From June 2026 to August 2026 the practice recorded 1,961 appointments a month, or 386 per 1,000 registered patients (England: 510). 75% were face to face (England: 63%). 29% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
57% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Sellindge Surgery | Kent and Medway | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 386 | 457 | 510 |
| Face to face | 75% | 62% | 63% |
| Same day as booked | 29% | 41% | 45% |
| More than 28 days after booking | 2% | 7% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.4% against 2.2%), cancer (5.5% against 3.8%) and chronic kidney disease (6.2% against 4.6%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%) and serious mental illness (0.5% against 1.0%). The practice's patients live in areas with an average deprivation score of 18.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.3 years for women and 81.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.3% | 15.2% |
| Depression | 18+ yrs | 12.8% | 14.3% |
| Diabetes | 17+ yrs | 7.4% | 7.9% |
| Asthma | 6+ yrs | 6.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.2% | 4.6% |
| Cancer | All ages | 5.5% | 3.8% |
| Atrial fibrillation | All ages | 3.4% | 2.2% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| COPD | All ages | 1.9% | 1.9% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Learning disability | All ages | 0.9% | 0.6% |
| Heart failure | All ages | 0.8% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.8% | 74.9% |
Sellindge Surgery, The Surgery, Main Road, Sellindge, Ashford, TN25 6JX. Phone: 01303 812180. Website: www.sellindgesurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| New Lyminge Surgery | 6.6 km | 75% |
| Dr Zaw Thike | 6.7 km | 96% |
| Oaklands Health Centre | 6.8 km | 72% |
| Dr Mathibalasingham Chandrakumar | 6.9 km | 72% |
| Willesborough Health Centre | 8.1 km | 67% |
- Dr Miles and Partners (89% overall experience good)
- Kingsnorth Medical Practice (88% overall experience good)
- New Hayesbank Surgery (84% overall experience good)
- Sydenham House Medical Centre (69% overall experience good)
How do patients rate Sellindge Surgery?
In the 2026 GP Patient Survey, 64% of patients described their overall experience of Sellindge Surgery as good, below the England figure of 77%. 56% found it easy to get through by phone.
How many patients are registered at Sellindge Surgery?
5,083 patients were registered in September 2026, down 1.5% on a year earlier.
What is Sellindge Surgery's CQC rating?
Good overall, published in October 2017.
How many GPs does Sellindge Surgery have?
2.7 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,906 patients per GP against 2,171 across England.
Are appointments at Sellindge Surgery face to face?
75% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Sellindge Surgery's phone number?
01303 812180.