Dr Zaw Thike, Folkestone: patient reviews and CQC rating
Dr Zaw Thike is a GP practice in Folkestone with 3,212 registered patients (September 2026). In the 2026 GP Patient Survey, 96% of its patients described their overall experience as good, above the England figure of 77% (Kent and Medway: 73%). The Care Quality Commission rates it Good overall, in a report published in November 2016. It has 1.5 full-time-equivalent qualified GPs, or 2,113 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Zaw Thike
Its best result against England is the share who found it easy to get through to the practice by phone: 95%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 94%, against 93% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 1st of the 8 practices in Folkestone with 50 or more responses. 95% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (98%). 125 patients answered the survey (response rate 46%).
| Survey question | Dr Zaw Thike | Kent and Medway | England |
|---|---|---|---|
| Overall experience good | 96% | 73% | 77% |
| Easy to contact by phone | 95% | 48% | 57% |
| Easy to contact via the website | 86% | 52% | 58% |
| Easy to contact via the NHS App | 83% | 50% | 54% |
| Reception team helpful | 97% | 82% | 85% |
| Last contact good | 94% | 67% | 73% |
| Wait for appointment about right | 89% | 65% | 69% |
| Listened to well | 94% | 85% | 87% |
| Treated with care and concern | 89% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 91% | 93% |
| Needs met | 98% | 89% | 90% |
In the Friends and Family Test for July 2026, 98% of 51 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Zaw Thike is Good, published in November 2016. All 5 key questions are rated Good. It held the same rating in the report before (June 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,212 patients were registered at Dr Zaw Thike in September 2026, up 6.1% on a year earlier (England: down 1.1%).
35% of its patients are aged 65 or over, against 19% across England. With 1.5 full-time-equivalent qualified GPs, there are 2,113 patients per GP, close to the England figure of 2,171 and Kent and Medway's 2,419. The practice also has 0.9 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.7 | 1.7 |
| August 2024 | 1.9 | 1.9 |
| August 2025 | 1.9 | 1.9 |
| August 2026 | 1.5 | 1.5 |
From June 2026 to August 2026 the practice recorded 1,124 appointments a month, or 350 per 1,000 registered patients (England: 510). 98% were face to face (England: 63%). 26% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Dr Zaw Thike | Kent and Medway | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 350 | 457 | 510 |
| Face to face | 98% | 62% | 63% |
| Same day as booked | 26% | 41% | 45% |
| More than 28 days after booking | 3% | 7% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (7.6% against 3.8%), stroke or TIA (3.7% against 1.9%) and atrial fibrillation (4.3% against 2.2%). The practice's patients live in areas with an average deprivation score of 17.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.5 years for women and 81.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 23.0% | 15.2% |
| Depression | 18+ yrs | 17.5% | 14.3% |
| Diabetes | 17+ yrs | 8.9% | 7.9% |
| Chronic kidney disease | 18+ yrs | 8.8% | 4.6% |
| Cancer | All ages | 7.6% | 3.8% |
| Asthma | 6+ yrs | 7.5% | 6.6% |
| Atrial fibrillation | All ages | 4.3% | 2.2% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| Stroke and TIA | All ages | 3.7% | 1.9% |
| COPD | All ages | 2.9% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.4% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Heart failure | All ages | 0.7% | 1.1% |
| Dementia | All ages | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.0% | 74.9% |
Dr Zaw Thike, The Surgery, Church Road, Lyminge, Folkestone, CT18 8HY. Phone: 01303 862109.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| New Lyminge Surgery | 0.6 km | 75% |
| The Hawkinge & Elham Valley Practice | 2.9 km | 74% |
| White House Surgery | 6.1 km | 65% |
| Dr Mathibalasingham Chandrakumar | 6.4 km | 72% |
| Sellindge Surgery | 6.7 km | 64% |
- Dr Mathibalasingham Chandrakumar (72% overall experience good)
- Harbour Medical Practice (48% overall experience good)
- New Lyminge Surgery (75% overall experience good)
- Oaklands Health Centre (72% overall experience good)
- The Hawkinge & Elham Valley Practice (74% overall experience good)
- White House Surgery (65% overall experience good)
How do patients rate Dr Zaw Thike?
In the 2026 GP Patient Survey, 96% of patients described their overall experience of Dr Zaw Thike as good, above the England figure of 77%. 95% found it easy to get through by phone.
How many patients are registered at Dr Zaw Thike?
3,212 patients were registered in September 2026, up 6.1% on a year earlier.
What is Dr Zaw Thike's CQC rating?
Good overall, published in November 2016.
How many GPs does Dr Zaw Thike have?
1.5 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,113 patients per GP against 2,171 across England.
Are appointments at Dr Zaw Thike face to face?
98% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Zaw Thike's phone number?
01303 862109.