Mid Kent PCN: primary care network practices and patient survey
Mid Kent PCN is a primary care network of 5 GP practices with 70,131 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England. Its practices have 1,921 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Mid Kent PCN with survey results, the share of patients describing their overall experience as good ranges from 64% at Sellindge Surgery to 89% at Dr Miles and Partners, with a median of 84% (England: 77%). 2 are above England and 1 below by more than the survey's margin of error. Kingsnorth Medical Practice has the highest share finding it easy to get through by phone (78%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Dr Miles and Partners | 10,927 | 89% | 71% | Outstanding | 1,316 |
| Kingsnorth Medical Practice | 12,730 | 88% | 78% | Outstanding | 1,916 |
| New Hayesbank Surgery | 17,655 | 84% | 48% | Outstanding | 2,432 |
| Sydenham House Medical Centre | 23,736 | 69% | 23% | Good | 2,039 |
| Sellindge Surgery | 5,083 | 64% | 56% | Good | 1,906 |
Results for the network as a whole, from 523 responses, against Kent and Medway and England.
| Survey question | Mid Kent PCN | Kent and Medway | England |
|---|---|---|---|
| Overall experience good | 79% | 73% | 77% |
| Easy to contact by phone | 48% | 48% | 57% |
| Easy to contact via the website | 53% | 52% | 58% |
| Easy to contact via the NHS App | 59% | 50% | 54% |
| Reception team helpful | 85% | 82% | 85% |
| Last contact good | 68% | 67% | 73% |
| Wait for appointment about right | 71% | 65% | 69% |
| Listened to well | 86% | 85% | 87% |
| Treated with care and concern | 82% | 84% | 86% |
| Confidence and trust in the clinician | 93% | 91% | 93% |
| Needs met | 93% | 89% | 90% |
There are 1,921 registered patients per full-time-equivalent qualified GP in Mid Kent PCN, fewer than England's 2,171 and Kent and Medway's 2,419. Practices recorded 485 appointments a month per 1,000 patients (England: 510), 59% of them face to face. 42% of appointments took place on the day they were booked (England: 45%).
18% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.3% over the year (England: shrank 1.1%).
| Measure | Mid Kent PCN | Kent and Medway | England |
|---|---|---|---|
| Patients per qualified GP | 1,921 | 2,419 | 2,171 |
| Appointments per 1,000 patients a month | 485 | 457 | 510 |
| Face-to-face appointments | 59% | 62% | 63% |
| Same day as booked | 42% | 41% | 45% |
| Did not attend | 3% | 5% | 4% |
| Patients aged 65 or over | 18% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in Mid Kent PCN is osteoporosis (2.3% against 1.2%), and the furthest below is palliative care (0.3% against 0.6%).
| Condition register | Age group | Mid Kent PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 17.3% | 14.3% | 9,623 |
| High blood pressure | All ages | 15.8% | 15.2% | 11,219 |
| Diabetes | 17+ yrs | 7.7% | 7.9% | 4,369 |
| Asthma | 6+ yrs | 6.4% | 6.6% | 4,264 |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% | 2,626 |
| Cancer | All ages | 4.2% | 3.8% | 2,968 |
| Coronary heart disease | All ages | 2.7% | 3.0% | 1,911 |
| Atrial fibrillation | All ages | 2.3% | 2.2% | 1,665 |
| Osteoporosis | 50+ yrs | 2.3% | 1.2% | 607 |
| Stroke and TIA | All ages | 1.8% | 1.9% | 1,256 |
| COPD | All ages | 1.7% | 1.9% | 1,192 |
| Heart failure | All ages | 1.0% | 1.1% | 702 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 496 |
| Serious mental illness | All ages | 0.8% | 1.0% | 595 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 437 |
| Dementia | All ages | 0.7% | 0.8% | 489 |
| Learning disability | All ages | 0.5% | 0.6% | 379 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 316 |
| Palliative care | All ages | 0.3% | 0.6% | 198 |
- Ashford Rural PCN (4 practices)
- Folkestone Hythe & Rural PCN (7 practices)
- The Marsh PCN (3 practices)
- Total Health Excellence West PCN (4 practices)
Which practices are in Mid Kent PCN?
Dr Miles and Partners, Kingsnorth Medical Practice, New Hayesbank Surgery, Sellindge Surgery and Sydenham House Medical Centre.
How do patients rate Mid Kent PCN?
79% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Mid Kent PCN cover?
70,131 registered patients across 5 practices in September 2026.
How many patients per GP does Mid Kent PCN have?
1,921 per full-time-equivalent qualified GP, against 2,171 across England.