Blackheath Medical Centre, Wirral: patient reviews and CQC rating
Blackheath Medical Centre is a GP practice in Wirral with 4,258 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in February 2024. It has 3.1 full-time-equivalent qualified GPs, or 1,365 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Blackheath Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 90%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 95%, against 93% across England. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 3rd of the 19 practices in Wirral with 50 or more responses. 90% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (94%). 110 patients answered the survey (response rate 29%).
| Survey question | Blackheath Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 93% | 78% | 77% |
| Easy to contact by phone | 90% | 57% | 57% |
| Easy to contact via the website | 72% | 55% | 58% |
| Easy to contact via the NHS App | 84% | 53% | 54% |
| Reception team helpful | 97% | 86% | 85% |
| Last contact good | 96% | 73% | 73% |
| Wait for appointment about right | 97% | 73% | 69% |
| Listened to well | 96% | 89% | 87% |
| Treated with care and concern | 96% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 98% | 91% | 90% |
CQC's overall rating for Blackheath Medical Centre is Good, published in February 2024. All 5 key questions are rated Good. It held the same rating in the report before (June 2022).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,258 patients were registered at Blackheath Medical Centre in September 2026, up 3.4% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 3.1 full-time-equivalent qualified GPs, there are 1,365 patients per GP, fewer than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 0.6 nurses and 0.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.9 | 3.7 |
| August 2024 | 3.1 | 5.6 |
| August 2025 | 3.1 | 4.8 |
| August 2026 | 3.1 | 7.0 |
From June 2026 to August 2026 the practice recorded 2,383 appointments a month, or 560 per 1,000 registered patients (England: 510). 53% were face to face (England: 63%). 61% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
72% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Blackheath Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 560 | 492 | 510 |
| Face to face | 53% | 60% | 63% |
| Same day as booked | 61% | 48% | 45% |
| More than 28 days after booking | 2% | 4% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.3% against 0.6%), depression (30.8% against 14.3%) and a learning disability (1.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 31.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.4 years for women and 77.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 30.8% | 14.3% |
| High blood pressure | All ages | 22.8% | 15.2% |
| Asthma | 6+ yrs | 9.2% | 6.6% |
| Diabetes | 17+ yrs | 8.7% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.5% | 4.6% |
| Cancer | All ages | 5.3% | 3.8% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| COPD | All ages | 3.2% | 1.9% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| Heart failure | All ages | 1.9% | 1.1% |
| Palliative care | All ages | 1.3% | 0.6% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Learning disability | All ages | 1.2% | 0.6% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.9% | 74.9% |
Blackheath Medical Centre, 76 Reeds Lane, Wirral, CH46 1SG. Phone: 0151 677 7070. Website: www.bhgp.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Leasowe Medical Practice | 0.8 km | 87% |
| Moreton Group Practice | 1.1 km | 87% |
| Moreton Medical Centre - A Pereira | 1.5 km | 89% |
| Hoylake Road Medical Centre - A Ali | 1.6 km | 92% |
| St Hilary Group Practice | 3.1 km | 85% |
- Central Park Medical Centre - AP Powell (Senior Partner) (80% overall experience good)
- Egremont Medical Centre (77% overall experience good)
- Grove Road Surgery (95% overall experience good)
- Liscard Group Practice (92% overall experience good)
- Manor Health Centre - Dr S. Taylor (89% overall experience good)
- Somerville Medical Centre - RA Smye Wilson Evans Halder & Jennings (90% overall experience good)
- St Georges Medical Centre (67% overall experience good)
- St Hilary Group Practice (85% overall experience good)
- The Village Medical Centre (84% overall experience good)
How do patients rate Blackheath Medical Centre?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of Blackheath Medical Centre as good, above the England figure of 77%. 90% found it easy to get through by phone.
How many patients are registered at Blackheath Medical Centre?
4,258 patients were registered in September 2026, up 3.4% on a year earlier.
What is Blackheath Medical Centre's CQC rating?
Good overall, published in February 2024.
How many GPs does Blackheath Medical Centre have?
3.1 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,365 patients per GP against 2,171 across England.
Are appointments at Blackheath Medical Centre face to face?
53% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Blackheath Medical Centre's phone number?
0151 677 7070.