Moreton Group Practice, Wirral: patient reviews and CQC rating
Moreton Group Practice is a GP practice in Wirral with 13,370 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in May 2016. It has 5.6 full-time-equivalent qualified GPs, or 2,399 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Moreton Group Practice
Its best result against England is the share who found it easy to contact the practice through its website: 73%, above the England figure of 58%. Its result closest to England is the share who found it easy to contact the practice using the NHS App: 56%, against 54% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 9th of the 19 practices in Wirral with 50 or more responses. 65% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (92%). 108 patients answered the survey (response rate 25%).
| Survey question | Moreton Group Practice | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 87% | 78% | 77% |
| Easy to contact by phone | 65% | 57% | 57% |
| Easy to contact via the website | 73% | 55% | 58% |
| Easy to contact via the NHS App | 56% | 53% | 54% |
| Reception team helpful | 96% | 86% | 85% |
| Last contact good | 83% | 73% | 73% |
| Wait for appointment about right | 83% | 73% | 69% |
| Listened to well | 93% | 89% | 87% |
| Treated with care and concern | 92% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 98% | 91% | 90% |
In the Friends and Family Test for July 2026, 92% of 318 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Moreton Group Practice is Good, published in May 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,370 patients were registered at Moreton Group Practice in September 2026, up 0.7% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 5.6 full-time-equivalent qualified GPs, there are 2,399 patients per GP, more than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 4.2 nurses and 1.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.8 | 6.9 |
| August 2024 | 5.7 | 5.7 |
| August 2025 | 5.7 | 6.7 |
| August 2026 | 5.6 | 6.6 |
From June 2026 to August 2026 the practice recorded 7,752 appointments a month, or 580 per 1,000 registered patients (England: 510). 73% were face to face (England: 63%). 35% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Moreton Group Practice | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 580 | 492 | 510 |
| Face to face | 73% | 60% | 63% |
| Same day as booked | 35% | 48% | 45% |
| More than 28 days after booking | 2% | 4% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.1% against 0.6%), COPD (3.5% against 1.9%) and heart failure (2.0% against 1.1%). The practice's patients live in areas with an average deprivation score of 28.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.5 years for women and 77.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 23.4% | 14.3% |
| High blood pressure | All ages | 19.9% | 15.2% |
| Diabetes | 17+ yrs | 10.0% | 7.9% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.9% | 4.6% |
| Cancer | All ages | 5.4% | 3.8% |
| Coronary heart disease | All ages | 4.3% | 3.0% |
| Atrial fibrillation | All ages | 3.5% | 2.2% |
| COPD | All ages | 3.5% | 1.9% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| Heart failure | All ages | 2.0% | 1.1% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Palliative care | All ages | 1.0% | 0.6% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Dementia | All ages | 0.8% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.0% | 74.9% |
Moreton Group Practice, Pasture Road Health Centre, Pasture Road Moreton, Wirral, CH46 8SA. Phone: 0151 678 0993. Website: www.moretoncrossgpwirral.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Moreton Medical Centre - A Pereira | 0.5 km | 89% |
| Hoylake Road Medical Centre - A Ali | 0.6 km | 92% |
| Blackheath Medical Centre | 1.1 km | 93% |
| Leasowe Medical Practice | 1.9 km | 87% |
| Upton Group Practice | 2.5 km | 81% |
- Hoylake Road Medical Centre - A Ali (92% overall experience good)
- Hoylake and Meols Medical Centre (80% overall experience good)
- Leasowe Medical Practice (87% overall experience good)
- Moreton Medical Centre - A Pereira (89% overall experience good)
How do patients rate Moreton Group Practice?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of Moreton Group Practice as good, above the England figure of 77%. 65% found it easy to get through by phone.
How many patients are registered at Moreton Group Practice?
13,370 patients were registered in September 2026, up 0.7% on a year earlier.
What is Moreton Group Practice's CQC rating?
Good overall, published in May 2016.
How many GPs does Moreton Group Practice have?
5.6 full-time-equivalent qualified GPs (12 qualified GPs by headcount), which is 2,399 patients per GP against 2,171 across England.
Are appointments at Moreton Group Practice face to face?
73% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Moreton Group Practice's phone number?
0151 678 0993.