Manor Health Centre - Dr S. Taylor, Wallasey: patient reviews and CQC rating
Manor Health Centre - Dr S. Taylor is a GP practice in Wallasey with 5,646 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in March 2018. It has 3.7 full-time-equivalent qualified GPs, or 1,512 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Manor Health Centre - Dr S. Taylor
Its best result against England is the share who found it easy to get through to the practice by phone: 89%, above the England figure of 57%. Its result closest to England is the share who said their needs were met at their last appointment: 93%, against 90% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 4th of the 9 practices in Wallasey with 50 or more responses. 89% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (85%). 117 patients answered the survey (response rate 28%).
| Survey question | Manor Health Centre - Dr S. Taylor | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 89% | 78% | 77% |
| Easy to contact by phone | 89% | 57% | 57% |
| Easy to contact via the website | 80% | 55% | 58% |
| Easy to contact via the NHS App | 60% | 53% | 54% |
| Reception team helpful | 97% | 86% | 85% |
| Last contact good | 86% | 73% | 73% |
| Wait for appointment about right | 87% | 73% | 69% |
| Listened to well | 92% | 89% | 87% |
| Treated with care and concern | 94% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 93% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 172 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Manor Health Centre - Dr S. Taylor is Good, published in March 2018. All 5 key questions are rated Good. It held the same rating in the report before (March 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,646 patients were registered at Manor Health Centre - Dr S. Taylor in September 2026, down 2.1% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 3.7 full-time-equivalent qualified GPs, there are 1,512 patients per GP, fewer than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 1.9 nurses and 0.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.9 | 5.4 |
| August 2024 | 3.9 | 5.4 |
| August 2025 | 3.7 | 6.3 |
| August 2026 | 3.7 | 8.5 |
From June 2026 to August 2026 the practice recorded 3,011 appointments a month, or 533 per 1,000 registered patients (England: 510). 65% were face to face (England: 63%). 53% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Manor Health Centre - Dr S. Taylor | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 533 | 492 | 510 |
| Face to face | 65% | 60% | 63% |
| Same day as booked | 53% | 48% | 45% |
| More than 28 days after booking | 2% | 4% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.5% against 1.9%), epilepsy (1.4% against 0.8%) and asthma (9.5% against 6.6%). The practice's patients live in areas with an average deprivation score of 35.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.7 years for women and 76.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 19.3% | 14.3% |
| High blood pressure | All ages | 16.8% | 15.2% |
| Asthma | 6+ yrs | 9.5% | 6.6% |
| Diabetes | 17+ yrs | 8.3% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| COPD | All ages | 3.5% | 1.9% |
| Cancer | All ages | 3.5% | 3.8% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| Epilepsy | 18+ yrs | 1.4% | 0.8% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Palliative care | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 68.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 65.0% | 74.9% |
Manor Health Centre - Dr S. Taylor, Liscard Village, Wallasey, CH45 4JG. Phone: 0151 638 8221. Website: www.manorhcwirral.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Central Park Medical Centre - AP Powell (Senior Partner) | 0.6 km | 80% |
| Liscard Group Practice | 0.6 km | 92% |
| St Hilary Group Practice | 1.1 km | 85% |
| Egremont Medical Centre | 1.2 km | 77% |
| Somerville Medical Centre - RA Smye Wilson Evans Halder & Jennings | 1.2 km | 90% |
- Blackheath Medical Centre (93% overall experience good)
- Central Park Medical Centre - AP Powell (Senior Partner) (80% overall experience good)
- Egremont Medical Centre (77% overall experience good)
- Grove Road Surgery (95% overall experience good)
- Liscard Group Practice (92% overall experience good)
- Somerville Medical Centre - RA Smye Wilson Evans Halder & Jennings (90% overall experience good)
- St Georges Medical Centre (67% overall experience good)
- St Hilary Group Practice (85% overall experience good)
- The Village Medical Centre (84% overall experience good)
How do patients rate Manor Health Centre - Dr S. Taylor?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of Manor Health Centre - Dr S. Taylor as good, above the England figure of 77%. 89% found it easy to get through by phone.
How many patients are registered at Manor Health Centre - Dr S. Taylor?
5,646 patients were registered in September 2026, down 2.1% on a year earlier.
What is Manor Health Centre - Dr S. Taylor's CQC rating?
Good overall, published in March 2018.
How many GPs does Manor Health Centre - Dr S. Taylor have?
3.7 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,512 patients per GP against 2,171 across England.
Are appointments at Manor Health Centre - Dr S. Taylor face to face?
65% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Manor Health Centre - Dr S. Taylor's phone number?
0151 638 8221.