Latchford Medical Centre, Warrington: patient reviews and CQC rating
Latchford Medical Centre is a GP practice in Warrington with 8,374 registered patients (September 2026). In the 2026 GP Patient Survey, 64% of its patients described their overall experience as good, below the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in September 2016. It has 3.9 full-time-equivalent qualified GPs, or 2,166 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Latchford Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 57%, against 54% across England. Its weakest is the share who described their overall experience of the practice as good: 64%, below the England figure of 77%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 26th of the 31 practices in Warrington with 50 or more responses. 56% found it easy to get through by phone (England: 57%). The overall experience result is 12 points lower than in 2025 (76%). 90 patients answered the survey (response rate 18%).
| Survey question | Latchford Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 64% | 78% | 77% |
| Easy to contact by phone | 56% | 57% | 57% |
| Easy to contact via the website | 60% | 55% | 58% |
| Easy to contact via the NHS App | 57% | 53% | 54% |
| Reception team helpful | 84% | 86% | 85% |
| Last contact good | 67% | 73% | 73% |
| Wait for appointment about right | 60% | 73% | 69% |
| Listened to well | 84% | 89% | 87% |
| Treated with care and concern | 78% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 88% | 91% | 90% |
CQC's overall rating for Latchford Medical Centre is Good, published in September 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,374 patients were registered at Latchford Medical Centre in September 2026, up 0.9% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 3.9 full-time-equivalent qualified GPs, there are 2,166 patients per GP, close to the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 2.8 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.3 | 4.0 |
| August 2024 | 3.3 | 4.6 |
| August 2025 | 3.9 | 7.3 |
| August 2026 | 3.9 | 5.8 |
From June 2026 to August 2026 the practice recorded 5,566 appointments a month, or 665 per 1,000 registered patients (England: 510). 83% were face to face (England: 63%). 64% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
62% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Latchford Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 665 | 492 | 510 |
| Face to face | 83% | 60% | 63% |
| Same day as booked | 64% | 48% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.1% against 0.8%), COPD (2.5% against 1.9%) and asthma (8.0% against 6.6%). It has a lower share for chronic kidney disease (2.4% against 4.6%) and cancer (2.5% against 3.8%). The practice's patients live in areas with an average deprivation score of 23.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.0 years for women and 75.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.9% | 15.2% |
| Depression | 18+ yrs | 12.8% | 14.3% |
| Asthma | 6+ yrs | 8.0% | 6.6% |
| Diabetes | 17+ yrs | 6.4% | 7.9% |
| Cancer | All ages | 2.5% | 3.8% |
| COPD | All ages | 2.5% | 1.9% |
| Coronary heart disease | All ages | 2.4% | 3.0% |
| Chronic kidney disease | 18+ yrs | 2.4% | 4.6% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Dementia | All ages | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 0.9% | 1.1% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Palliative care | All ages | 0.8% | 0.6% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.9% | 74.9% |
Latchford Medical Centre, 5 Thelwall Lane, Latchford, Warrington, WA4 1LJ. Phone: 01925 637508. Website: www.latchfordmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Stockton Heath Medical Centre | 1.7 km | 74% |
| Helsby Street Medical Centre | 1.8 km | 73% |
| Manchester Road Surgery | 1.8 km | 86% |
| Greenbank Surgery | 1.8 km | 64% |
| Causeway Medical Centre | 1.8 km | 77% |
- Brookfield Surgery (84% overall experience good)
- Dr Rashmi Jain (62% overall experience good)
- Stockton Heath Medical Centre (74% overall experience good)
- The Lakeside Surgery (55% overall experience good)
How do patients rate Latchford Medical Centre?
In the 2026 GP Patient Survey, 64% of patients described their overall experience of Latchford Medical Centre as good, below the England figure of 77%. 56% found it easy to get through by phone.
How many patients are registered at Latchford Medical Centre?
8,374 patients were registered in September 2026, up 0.9% on a year earlier.
What is Latchford Medical Centre's CQC rating?
Good overall, published in September 2016.
How many GPs does Latchford Medical Centre have?
3.9 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,166 patients per GP against 2,171 across England.
Are appointments at Latchford Medical Centre face to face?
83% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Latchford Medical Centre's phone number?
01925 637508.