Brookfield Surgery, Lymm: patient reviews and CQC rating
Brookfield Surgery is a GP practice in Lymm with 9,305 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 3.5 full-time-equivalent qualified GPs, or 2,660 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Brookfield Surgery
Its best result against England is the share who described their overall experience of the practice as good: 84%, against 77% across England. Its weakest is the share who found it easy to contact the practice through its website: 41%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
50% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (75%). 112 patients answered the survey (response rate 34%).
| Survey question | Brookfield Surgery | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 84% | 78% | 77% |
| Easy to contact by phone | 50% | 57% | 57% |
| Easy to contact via the website | 41% | 55% | 58% |
| Easy to contact via the NHS App | 44% | 53% | 54% |
| Reception team helpful | 91% | 86% | 85% |
| Last contact good | 75% | 73% | 73% |
| Wait for appointment about right | 72% | 73% | 69% |
| Listened to well | 93% | 89% | 87% |
| Treated with care and concern | 92% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 93% | 91% | 90% |
CQC's overall rating for Brookfield Surgery is Good, published in August 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,305 patients were registered at Brookfield Surgery in September 2026, down 0.6% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 3.5 full-time-equivalent qualified GPs, there are 2,660 patients per GP, more than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 1.7 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.2 | 6.2 |
| August 2024 | 3.3 | 4.3 |
| August 2025 | 3.5 | 7.6 |
| August 2026 | 3.5 | 6.9 |
From June 2026 to August 2026 the practice recorded 4,839 appointments a month, or 520 per 1,000 registered patients (England: 510). 45% were face to face (England: 63%). 31% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Brookfield Surgery | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 520 | 492 | 510 |
| Face to face | 45% | 60% | 63% |
| Same day as booked | 31% | 48% | 45% |
| More than 28 days after booking | 4% | 4% | 5% |
| Did not attend | 2% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.3% against 0.6%), atrial fibrillation (3.0% against 2.2%) and cancer (5.0% against 3.8%). It has a lower share for osteoporosis (0.2% against 1.2%), a learning disability (0.2% against 0.6%) and chronic kidney disease (2.3% against 4.6%). The practice's patients live in areas with an average deprivation score of 6.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.3 years for women and 81.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.9% | 15.2% |
| Depression | 18+ yrs | 8.4% | 14.3% |
| Asthma | 6+ yrs | 6.1% | 6.6% |
| Diabetes | 17+ yrs | 5.3% | 7.9% |
| Cancer | All ages | 5.0% | 3.8% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Chronic kidney disease | 18+ yrs | 2.3% | 4.6% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Palliative care | All ages | 1.3% | 0.6% |
| COPD | All ages | 1.0% | 1.9% |
| Heart failure | All ages | 0.9% | 1.1% |
| Dementia | All ages | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 83.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 83.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.9% | 74.9% |
Brookfield Surgery, Whitbarrow Road, Lymm, WA13 9DB. Phone: 01925 756969. Website: www.brookfieldsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Lakeside Surgery | 0.6 km | 55% |
| The Surgery | 4.7 km | 81% |
| Fairfield Surgery | 4.7 km | 77% |
| Birchwood Medical Centre | 4.8 km | 72% |
| Latchford Medical Centre | 5.3 km | 64% |
- Dr Rashmi Jain (62% overall experience good)
- Latchford Medical Centre (64% overall experience good)
- Stockton Heath Medical Centre (74% overall experience good)
- The Lakeside Surgery (55% overall experience good)
How do patients rate Brookfield Surgery?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Brookfield Surgery as good, against 77% across England. 50% found it easy to get through by phone.
How many patients are registered at Brookfield Surgery?
9,305 patients were registered in September 2026, down 0.6% on a year earlier.
What is Brookfield Surgery's CQC rating?
Good overall, published in August 2016.
How many GPs does Brookfield Surgery have?
3.5 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,660 patients per GP against 2,171 across England.
Are appointments at Brookfield Surgery face to face?
45% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Brookfield Surgery's phone number?
01925 756969.