Dr Anita Malkhandi, Warrington: patient reviews and CQC rating
Dr Anita Malkhandi is a GP practice in Warrington with 2,229 registered patients (September 2026). In the 2026 GP Patient Survey, 59% of its patients described their overall experience as good, below the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in February 2016. It has 1.1 full-time-equivalent qualified GPs, or 2,090 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Anita Malkhandi
Its result closest to England is the share who said the healthcare professional was good at listening to them: 80%, below the England figure of 87%. Its weakest is the share who described their last contact with the practice as good: 50%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 10 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 30th of the 31 practices in Warrington with 50 or more responses. 43% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (56%). 98 patients answered the survey (response rate 16%).
| Survey question | Dr Anita Malkhandi | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 59% | 78% | 77% |
| Easy to contact by phone | 43% | 57% | 57% |
| Easy to contact via the website | 40% | 55% | 58% |
| Easy to contact via the NHS App | 42% | 53% | 54% |
| Reception team helpful | 69% | 86% | 85% |
| Last contact good | 50% | 73% | 73% |
| Wait for appointment about right | 52% | 73% | 69% |
| Listened to well | 80% | 89% | 87% |
| Treated with care and concern | 76% | 87% | 86% |
| Confidence and trust in the clinician | 85% | 93% | 93% |
| Needs met | 81% | 91% | 90% |
CQC's overall rating for Dr Anita Malkhandi is Good, published in February 2016. One key question is rated differently: Caring Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Outstanding |
| Responsive | Good |
| Effective | Good |
2,229 patients were registered at Dr Anita Malkhandi in September 2026, down 2.5% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 1.1 full-time-equivalent qualified GPs, there are 2,090 patients per GP, close to the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 0.4 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.1 | 1.1 |
| August 2024 | 1.1 | 1.1 |
| August 2025 | 1.1 | 1.1 |
| August 2026 | 1.1 | 1.1 |
From June 2026 to August 2026 the practice recorded 981 appointments a month, or 440 per 1,000 registered patients (England: 510). 62% were face to face (England: 63%). 59% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Dr Anita Malkhandi | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 440 | 492 | 510 |
| Face to face | 62% | 60% | 63% |
| Same day as booked | 59% | 48% | 45% |
| More than 28 days after booking | 5% | 4% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.2% against 0.6%) and COPD (3.5% against 1.9%). It has a lower share for chronic kidney disease (2.0% against 4.6%), depression (8.9% against 14.3%) and cancer (2.6% against 3.8%). The practice's patients live in areas with an average deprivation score of 33.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.4 years for women and 75.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.1% | 15.2% |
| Diabetes | 17+ yrs | 9.0% | 7.9% |
| Depression | 18+ yrs | 8.9% | 14.3% |
| Asthma | 6+ yrs | 5.2% | 6.6% |
| COPD | All ages | 3.5% | 1.9% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Cancer | All ages | 2.6% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.0% | 4.6% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Learning disability | All ages | 1.2% | 0.6% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Palliative care | All ages | 1.0% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 63.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 56.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 58.8% | 74.9% |
Dr Anita Malkhandi, Orford Jubilee Park Health Centre, Jubilee Way, Orford, Warrington, WA2 8HE. Phone: 01925 843843.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Park View Medical Practice | 0.0 km | 73% |
| Helsby Street Medical Centre | 1.3 km | 73% |
| Medi Centre | 1.4 km | 82% |
| Dallam Lane Medical Centre | 1.4 km | 76% |
| Folly Lane Medical Centre | 1.4 km | 70% |
- Chapelford Medical Centre (56% overall experience good)
- Culcheth Medical Centre (81% overall experience good)
- Guardian Medical Centre (84% overall experience good)
- Park View Medical Practice (73% overall experience good)
- Springfields Medical Centre (84% overall experience good)
How do patients rate Dr Anita Malkhandi?
In the 2026 GP Patient Survey, 59% of patients described their overall experience of Dr Anita Malkhandi as good, below the England figure of 77%. 43% found it easy to get through by phone.
How many patients are registered at Dr Anita Malkhandi?
2,229 patients were registered in September 2026, down 2.5% on a year earlier.
What is Dr Anita Malkhandi's CQC rating?
Good overall, published in February 2016.
How many GPs does Dr Anita Malkhandi have?
1.1 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 2,090 patients per GP against 2,171 across England.
Are appointments at Dr Anita Malkhandi face to face?
62% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Anita Malkhandi's phone number?
01925 843843.