Culcheth Medical Centre, Warrington: patient reviews and CQC rating
Culcheth Medical Centre is a GP practice in Warrington with 12,706 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in June 2021. It has 4.5 full-time-equivalent qualified GPs, or 2,845 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Culcheth Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 80%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 42%, below the England figure of 58%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 10th of the 31 practices in Warrington with 50 or more responses. 54% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (76%). 120 patients answered the survey (response rate 32%).
| Survey question | Culcheth Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 81% | 78% | 77% |
| Easy to contact by phone | 54% | 57% | 57% |
| Easy to contact via the website | 42% | 55% | 58% |
| Easy to contact via the NHS App | 53% | 53% | 54% |
| Reception team helpful | 91% | 86% | 85% |
| Last contact good | 79% | 73% | 73% |
| Wait for appointment about right | 80% | 73% | 69% |
| Listened to well | 90% | 89% | 87% |
| Treated with care and concern | 88% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 93% | 93% |
| Needs met | 91% | 91% | 90% |
In the Friends and Family Test for July 2026, 92% of 108 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Culcheth Medical Centre is Good, published in June 2021. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (July 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,706 patients were registered at Culcheth Medical Centre in September 2026, up 0.8% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 4.5 full-time-equivalent qualified GPs, there are 2,845 patients per GP, more than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 6.3 nurses and 2.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.5 | 5.6 |
| August 2024 | 4.5 | 6.2 |
| August 2025 | 4.5 | 6.4 |
| August 2026 | 4.5 | 6.4 |
From June 2026 to August 2026 the practice recorded 4,820 appointments a month, or 379 per 1,000 registered patients (England: 510). 66% were face to face (England: 63%). 45% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Culcheth Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 379 | 492 | 510 |
| Face to face | 66% | 60% | 63% |
| Same day as booked | 45% | 48% | 45% |
| More than 28 days after booking | 10% | 4% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.6% against 1.2%), palliative or supportive care needs (1.2% against 0.6%) and atrial fibrillation (3.3% against 2.2%). It has a lower share for chronic kidney disease (3.5% against 4.6%). The practice's patients live in areas with an average deprivation score of 11.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.4 years for women and 80.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.4% | 15.2% |
| Depression | 18+ yrs | 11.5% | 14.3% |
| Asthma | 6+ yrs | 7.5% | 6.6% |
| Diabetes | 17+ yrs | 6.5% | 7.9% |
| Cancer | All ages | 4.7% | 3.8% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| Osteoporosis | 50+ yrs | 2.6% | 1.2% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| COPD | All ages | 1.8% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Palliative care | All ages | 1.2% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.0% | 74.9% |
Culcheth Medical Centre, Jackson Avenue, Culcheth, Warrington, WA3 4DZ. Phone: 01925 765101. Website: www.culchethmedicalcentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Lowton Surgery | 3.3 km | 81% |
| Birchwood Medical Centre | 4.0 km | 72% |
| Leigh Sports Village Practice | 4.2 km | 75% |
| Braithwaite Road Surgery | 4.3 km | 76% |
| Slag Lane Medical Centre | 4.5 km | 85% |
- Chapelford Medical Centre (56% overall experience good)
- Dr Anita Malkhandi (59% overall experience good)
- Guardian Medical Centre (84% overall experience good)
- Park View Medical Practice (73% overall experience good)
- Springfields Medical Centre (84% overall experience good)
How do patients rate Culcheth Medical Centre?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Culcheth Medical Centre as good, against 77% across England. 54% found it easy to get through by phone.
How many patients are registered at Culcheth Medical Centre?
12,706 patients were registered in September 2026, up 0.8% on a year earlier.
What is Culcheth Medical Centre's CQC rating?
Good overall, published in June 2021.
How many GPs does Culcheth Medical Centre have?
4.5 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,845 patients per GP against 2,171 across England.
Are appointments at Culcheth Medical Centre face to face?
66% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Culcheth Medical Centre's phone number?
01925 765101.