Warrington Innovation PCN: primary care network practices and patient survey
Warrington Innovation PCN is a primary care network of 6 GP practices with 49,175 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England. Its practices have 2,603 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Warrington Innovation PCN with survey results, the share of patients describing their overall experience as good ranges from 56% at Chapelford Medical Centre to 84% at Guardian Medical Centre, with a median of 77% (England: 77%). 2 are above England and 2 below by more than the survey's margin of error. Park View Medical Practice has the highest share finding it easy to get through by phone (70%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Guardian Medical Centre | 12,298 | 84% | 64% | Good | 1,898 |
| Springfields Medical Centre | 8,657 | 84% | 68% | Outstanding | 3,006 |
| Culcheth Medical Centre | 12,706 | 81% | 54% | Good | 2,845 |
| Park View Medical Practice | 4,974 | 73% | 70% | Good | 2,487 |
| Dr Anita Malkhandi | 2,229 | 59% | 43% | Good | 2,090 |
| Chapelford Medical Centre | 8,311 | 56% | 32% | Requires improvement | 4,164 |
Results for the network as a whole, from 712 responses, against Cheshire and Merseyside and England.
| Survey question | Warrington Innovation PCN | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 76% | 78% | 77% |
| Easy to contact by phone | 57% | 57% | 57% |
| Easy to contact via the website | 50% | 55% | 58% |
| Easy to contact via the NHS App | 49% | 53% | 54% |
| Reception team helpful | 87% | 86% | 85% |
| Last contact good | 73% | 73% | 73% |
| Wait for appointment about right | 78% | 73% | 69% |
| Listened to well | 88% | 89% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 91% | 91% | 90% |
There are 2,603 registered patients per full-time-equivalent qualified GP in Warrington Innovation PCN, more than England's 2,171 and Cheshire and Merseyside's 1,971. Practices recorded 436 appointments a month per 1,000 patients (England: 510), 62% of them face to face. 52% of appointments took place on the day they were booked (England: 45%).
18% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.5% over the year (England: shrank 1.1%).
| Measure | Warrington Innovation PCN | Cheshire and Merseyside | England |
|---|---|---|---|
| Patients per qualified GP | 2,603 | 1,971 | 2,171 |
| Appointments per 1,000 patients a month | 436 | 492 | 510 |
| Face-to-face appointments | 62% | 60% | 63% |
| Same day as booked | 52% | 48% | 45% |
| Did not attend | 3% | 5% | 4% |
| Patients aged 65 or over | 18% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in Warrington Innovation PCN is palliative care (1.3% against 0.6%), and the furthest below is chronic kidney disease (3.3% against 4.6%).
| Condition register | Age group | Warrington Innovation PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.9% | 15.2% | 7,262 |
| Depression | 18+ yrs | 12.1% | 14.3% | 4,659 |
| Diabetes | 17+ yrs | 7.2% | 7.9% | 2,813 |
| Asthma | 6+ yrs | 6.7% | 6.6% | 3,084 |
| Cancer | All ages | 3.4% | 3.8% | 1,646 |
| Chronic kidney disease | 18+ yrs | 3.3% | 4.6% | 1,253 |
| Coronary heart disease | All ages | 3.3% | 3.0% | 1,583 |
| Atrial fibrillation | All ages | 2.2% | 2.2% | 1,090 |
| Stroke and TIA | All ages | 1.9% | 1.9% | 929 |
| COPD | All ages | 1.8% | 1.9% | 869 |
| Palliative care | All ages | 1.3% | 0.6% | 631 |
| Heart failure | All ages | 1.2% | 1.1% | 574 |
| Serious mental illness | All ages | 1.1% | 1.0% | 524 |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% | 190 |
| Dementia | All ages | 0.9% | 0.8% | 421 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 319 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 312 |
| Learning disability | All ages | 0.6% | 0.6% | 270 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 261 |
- Central & West Warrington PCN (7 practices)
- East Warrington PCN (3 practices)
- South Warrington PCN (5 practices)
- Warrington Central East PCN (5 practices)
Which practices are in Warrington Innovation PCN?
Chapelford Medical Centre, Culcheth Medical Centre, Dr Anita Malkhandi, Guardian Medical Centre, Park View Medical Practice and Springfields Medical Centre.
How do patients rate Warrington Innovation PCN?
76% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Warrington Innovation PCN cover?
49,175 registered patients across 6 practices in September 2026.
How many patients per GP does Warrington Innovation PCN have?
2,603 per full-time-equivalent qualified GP, against 2,171 across England.