Central & West Warrington PCN: primary care network practices and patient survey
Central & West Warrington PCN is a primary care network of 7 GP practices with 67,286 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England. Its practices have 2,315 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 7 practices in Central & West Warrington PCN with survey results, the share of patients describing their overall experience as good ranges from 68% at Westbrook Medical Centre to 82% at Medi Centre, with a median of 76% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Dallam Lane Medical Centre has the highest share finding it easy to get through by phone (79%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Medi Centre | 12,617 | 82% | 67% | Outstanding | 2,402 |
| Causeway Medical Centre | 9,089 | 77% | 71% | Good | 2,652 |
| Penketh Health Centre | 12,324 | 77% | 44% | Good | 2,060 |
| Dallam Lane Medical Centre | 5,065 | 76% | 79% | Good | 2,638 |
| Helsby Street Medical Centre | 8,561 | 73% | 45% | Good | 1,764 |
| Folly Lane Medical Centre | 9,502 | 70% | 31% | Good | 2,617 |
| Westbrook Medical Centre | 10,128 | 68% | 41% | Good | 2,532 |
Results for the network as a whole, from 713 responses, against Cheshire and Merseyside and England.
| Survey question | Central & West Warrington PCN | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 75% | 78% | 77% |
| Easy to contact by phone | 52% | 57% | 57% |
| Easy to contact via the website | 52% | 55% | 58% |
| Easy to contact via the NHS App | 49% | 53% | 54% |
| Reception team helpful | 82% | 86% | 85% |
| Last contact good | 68% | 73% | 73% |
| Wait for appointment about right | 70% | 73% | 69% |
| Listened to well | 86% | 89% | 87% |
| Treated with care and concern | 83% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 87% | 91% | 90% |
There are 2,315 registered patients per full-time-equivalent qualified GP in Central & West Warrington PCN, close to England's 2,171 and Cheshire and Merseyside's 1,971. Practices recorded 613 appointments a month per 1,000 patients (England: 510), 61% of them face to face. 53% of appointments took place on the day they were booked (England: 45%).
19% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.0% over the year (England: shrank 1.1%).
| Measure | Central & West Warrington PCN | Cheshire and Merseyside | England |
|---|---|---|---|
| Patients per qualified GP | 2,315 | 1,971 | 2,171 |
| Appointments per 1,000 patients a month | 613 | 492 | 510 |
| Face-to-face appointments | 61% | 60% | 63% |
| Same day as booked | 53% | 48% | 45% |
| Did not attend | 3% | 5% | 4% |
| Patients aged 65 or over | 19% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in Central & West Warrington PCN is palliative care (1.5% against 0.6%), and the furthest below is osteoporosis (0.4% against 1.2%).
| Condition register | Age group | Central & West Warrington PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 16.8% | 15.2% | 11,392 |
| Depression | 18+ yrs | 15.8% | 14.3% | 8,669 |
| Diabetes | 17+ yrs | 7.9% | 7.9% | 4,408 |
| Asthma | 6+ yrs | 6.6% | 6.6% | 4,280 |
| Cancer | All ages | 3.9% | 3.8% | 2,643 |
| Chronic kidney disease | 18+ yrs | 3.6% | 4.6% | 1,988 |
| Coronary heart disease | All ages | 3.2% | 3.0% | 2,191 |
| Atrial fibrillation | All ages | 2.5% | 2.2% | 1,694 |
| COPD | All ages | 2.0% | 1.9% | 1,350 |
| Stroke and TIA | All ages | 1.9% | 1.9% | 1,315 |
| Palliative care | All ages | 1.5% | 0.6% | 997 |
| Serious mental illness | All ages | 1.1% | 1.0% | 763 |
| Heart failure | All ages | 1.0% | 1.1% | 699 |
| Dementia | All ages | 1.0% | 0.8% | 663 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 474 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 430 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 472 |
| Learning disability | All ages | 0.6% | 0.6% | 410 |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% | 111 |
- East Warrington PCN (3 practices)
- South Warrington PCN (5 practices)
- Warrington Central East PCN (5 practices)
- Warrington Innovation PCN (6 practices)
Which practices are in Central & West Warrington PCN?
Causeway Medical Centre, Dallam Lane Medical Centre, Folly Lane Medical Centre, Helsby Street Medical Centre, Medi Centre, Penketh Health Centre and Westbrook Medical Centre.
How do patients rate Central & West Warrington PCN?
75% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Central & West Warrington PCN cover?
67,286 registered patients across 7 practices in September 2026.
How many patients per GP does Central & West Warrington PCN have?
2,315 per full-time-equivalent qualified GP, against 2,171 across England.