Dallam Lane Medical Centre, Warrington: patient reviews and CQC rating
Dallam Lane Medical Centre is a GP practice in Warrington with 5,065 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in October 2017. It has 1.9 full-time-equivalent qualified GPs, or 2,638 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dallam Lane Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 79%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 36%, below the England figure of 58%. Of the 11 results in the table, 4 are above England and 2 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 17th of the 31 practices in Warrington with 50 or more responses. 79% found it easy to get through by phone (England: 57%). The overall experience result is 14 points lower than in 2025 (90%). 96 patients answered the survey (response rate 26%).
| Survey question | Dallam Lane Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 76% | 78% | 77% |
| Easy to contact by phone | 79% | 57% | 57% |
| Easy to contact via the website | 36% | 55% | 58% |
| Easy to contact via the NHS App | 50% | 53% | 54% |
| Reception team helpful | 95% | 86% | 85% |
| Last contact good | 89% | 73% | 73% |
| Wait for appointment about right | 89% | 73% | 69% |
| Listened to well | 84% | 89% | 87% |
| Treated with care and concern | 75% | 87% | 86% |
| Confidence and trust in the clinician | 89% | 93% | 93% |
| Needs met | 88% | 91% | 90% |
CQC's overall rating for Dallam Lane Medical Centre is Good, published in October 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,065 patients were registered at Dallam Lane Medical Centre in September 2026, up 8.4% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 1.9 full-time-equivalent qualified GPs, there are 2,638 patients per GP, more than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 0.6 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.9 | 1.9 |
| August 2024 | 1.9 | 1.9 |
| August 2025 | 1.9 | 1.9 |
| August 2026 | 1.9 | 1.9 |
From June 2026 to August 2026 the practice recorded 2,507 appointments a month, or 495 per 1,000 registered patients (England: 510). 42% were face to face (England: 63%). 35% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Dallam Lane Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 495 | 492 | 510 |
| Face to face | 42% | 60% | 63% |
| Same day as booked | 35% | 48% | 45% |
| More than 28 days after booking | 4% | 4% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.0% against 0.6%) and palliative or supportive care needs (1.0% against 0.6%). It has a lower share for chronic kidney disease (3.3% against 4.6%). The practice's patients live in areas with an average deprivation score of 25.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.8 years for women and 76.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.4% | 15.2% |
| Depression | 18+ yrs | 14.1% | 14.3% |
| Diabetes | 17+ yrs | 7.6% | 7.9% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.3% | 4.6% |
| Cancer | All ages | 3.3% | 3.8% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| COPD | All ages | 2.5% | 1.9% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Peripheral arterial disease | All ages | 1.0% | 0.6% |
| Palliative care | All ages | 1.0% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 61.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.3% | 74.9% |
Dallam Lane Medical Centre, 20 Dallam Lane, Warrington, WA2 7NG. Phone: 01925 572334.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Medi Centre | 0.1 km | 82% |
| Springfields Medical Centre | 0.4 km | 84% |
| Cockhedge Medical Centre Ltd | 0.5 km | 81% |
| Guardian Medical Centre | 0.7 km | 84% |
| Folly Lane Medical Centre | 1.0 km | 70% |
- Causeway Medical Centre (77% overall experience good)
- Folly Lane Medical Centre (70% overall experience good)
- Helsby Street Medical Centre (73% overall experience good)
- Medi Centre (82% overall experience good)
- Penketh Health Centre (77% overall experience good)
- Westbrook Medical Centre (68% overall experience good)
How do patients rate Dallam Lane Medical Centre?
In the 2026 GP Patient Survey, 76% of patients described their overall experience of Dallam Lane Medical Centre as good, against 77% across England. 79% found it easy to get through by phone.
How many patients are registered at Dallam Lane Medical Centre?
5,065 patients were registered in September 2026, up 8.4% on a year earlier.
What is Dallam Lane Medical Centre's CQC rating?
Good overall, published in October 2017.
How many GPs does Dallam Lane Medical Centre have?
1.9 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,638 patients per GP against 2,171 across England.
Are appointments at Dallam Lane Medical Centre face to face?
42% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dallam Lane Medical Centre's phone number?
01925 572334.