Cockhedge Medical Centre Ltd, Warrington: patient reviews and CQC rating
Cockhedge Medical Centre Ltd is a GP practice in Warrington with 2,836 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in February 2018. It has 1.1 full-time-equivalent qualified GPs, or 2,473 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Cockhedge Medical Centre Ltd
Its best result against England is the share who found it easy to get through to the practice by phone: 90%, above the England figure of 57%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 89%, against 93% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 11th of the 31 practices in Warrington with 50 or more responses. 90% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (82%). 81 patients answered the survey (response rate 18%).
| Survey question | Cockhedge Medical Centre Ltd | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 81% | 78% | 77% |
| Easy to contact by phone | 90% | 57% | 57% |
| Easy to contact via the website | 54% | 55% | 58% |
| Easy to contact via the NHS App | 61% | 53% | 54% |
| Reception team helpful | 93% | 86% | 85% |
| Last contact good | 86% | 73% | 73% |
| Wait for appointment about right | 95% | 73% | 69% |
| Listened to well | 85% | 89% | 87% |
| Treated with care and concern | 84% | 87% | 86% |
| Confidence and trust in the clinician | 89% | 93% | 93% |
| Needs met | 89% | 91% | 90% |
In the Friends and Family Test for July 2026, 96% of 75 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Cockhedge Medical Centre Ltd is Good, published in February 2018. All 5 key questions are rated Good. It held the same rating in the report before (July 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,836 patients were registered at Cockhedge Medical Centre Ltd in September 2026, down 5.7% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 1.1 full-time-equivalent qualified GPs, there are 2,473 patients per GP, more than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 0.5 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.1 | 1.1 |
| August 2024 | 1.1 | 1.1 |
| August 2025 | 1.1 | 1.1 |
| August 2026 | 1.1 | 1.1 |
From June 2026 to August 2026 the practice recorded 865 appointments a month, or 305 per 1,000 registered patients (England: 510). 45% were face to face (England: 63%). 47% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
66% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Cockhedge Medical Centre Ltd | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 305 | 492 | 510 |
| Face to face | 45% | 60% | 63% |
| Same day as booked | 47% | 48% | 45% |
| More than 28 days after booking | 10% | 4% | 5% |
| Did not attend | 9% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.4% against 0.6%). It has a lower share for dementia (0.1% against 0.8%), a learning disability (0.2% against 0.6%) and depression (7.8% against 14.3%). The practice's patients live in areas with an average deprivation score of 31.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.2 years for women and 75.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.3% | 15.2% |
| Depression | 18+ yrs | 7.8% | 14.3% |
| Asthma | 6+ yrs | 5.8% | 6.6% |
| Diabetes | 17+ yrs | 5.7% | 7.9% |
| Chronic kidney disease | 18+ yrs | 3.3% | 4.6% |
| Cancer | All ages | 2.3% | 3.8% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| COPD | All ages | 1.6% | 1.9% |
| Palliative care | All ages | 1.4% | 0.6% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Heart failure | All ages | 0.7% | 1.1% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Dementia | All ages | 0.1% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.8% | 74.9% |
Cockhedge Medical Centre Ltd, 7-8 Cockhedge Way, Cockhedge Shopping Centre, Warrington, WA1 2QQ. Phone: 01925 244655. Website: www.cockhedgemedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dallam Lane Medical Centre | 0.5 km | 76% |
| Springfields Medical Centre | 0.6 km | 84% |
| Medi Centre | 0.6 km | 82% |
| Helsby Street Medical Centre | 1.0 km | 73% |
| Guardian Medical Centre | 1.1 km | 84% |
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How do patients rate Cockhedge Medical Centre Ltd?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Cockhedge Medical Centre Ltd as good, against 77% across England. 90% found it easy to get through by phone.
How many patients are registered at Cockhedge Medical Centre Ltd?
2,836 patients were registered in September 2026, down 5.7% on a year earlier.
What is Cockhedge Medical Centre Ltd's CQC rating?
Good overall, published in February 2018.
How many GPs does Cockhedge Medical Centre Ltd have?
1.1 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 2,473 patients per GP against 2,171 across England.
Are appointments at Cockhedge Medical Centre Ltd face to face?
45% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Cockhedge Medical Centre Ltd's phone number?
01925 244655.